Presented By IQRA AMJAD

VISION "To be the leading Telecommunication Services Provider in Pakistan by offering innovative Communication solutions for our Customers while exceeding Shareholder value & Employee Expectations CORE VALUES Total Customer Satisfaction Business Excellence Trust & Integrity Respect for People

President and CEO Rashid Khan

Chief Information Officer Tariq Rashid

V.P H.R, Administration & Security Ali Raza Mehdi

Vice President Marketing Bilal Munir Sheikh

Vice President Customer Care Irfan Akram

Vice President & Head of Broadband Business Division. Mustafa Peracha

Vice President Corporate Affairs Agha Qasim

C.E.O Rashid Khan

C.I.O Tariq Rashid

HRM C.E.O Ali Raza Mehdi

Marketing C.E.O Bilal Munir

C.F.O Tariq Shafiq

C.T.O Ramy Reyad

 Mobilink

Jazz Mobilink indigo Mobilink PCO Sub Products of Mobilink Indigo

 Marketing

(sales and recovery department are included in this) Finance department Customer services IT department (technical department) Human resource department

Director Human resources

GM Human Resources

Manager Employee Excellence

Manager HR Operations

Manager Organizational Development

Manager Staffing & Compensation

HR Executive Employee Excellence

HR Executive HR Operations

HR Executive Organizational Development

HR Executive Staffing & Compensation

HR Officer Employee Excellence

HR Officer HR Operations

HR Officer Organizational Development

HR Officer Staffing & Compensation

There are several functions performed by HR department which are given below:

Planning Recruitment Selection Formal Interview Intelligence tests Research and Development Training Compensation Occupational Health and Safety measures Career Planning and Development Performance Appraisal System

 The

system for development of HR strategies/policies/practices is as below:

Mobilinks Competitive Environment

Economic, Political, Demographic, Competitive and Technological Trends

Companys Strategic Situation Companys Internal

Strengths and Weaknesses

Organizational Performance Companys Strategic Plan Companys HR strategies

Formulation of HR policies Formulation of HR practices

Annual Leave Maternity Leave Sick leave and casual leave Provident Fund Gratuity Fuel Allowance Car Benefit Car Maintenance Allowance Phone Allowance Advance Salary Life Insurance Promotions Bonuses

Intrinsic and Extrinsic rewards include:

Special assignments Medical care Life insurance Vacations Relocation Credit advance policy provident policy/advance against provident fund and a capping of gratuity Recreation Club Policy Travel Education assistance policy Mobile phone Business mobile phone policy Official Blackberry Policy Life insurance Medical entitlement

 there

should be a clear delegation of authority regarding decision making for HR department. employees should be consulted while policy formulation stage. Mobilink should simplify its reward system for its employees to understand well. Team based structure should be preferred in all departments Mobilink should look towards its discipline polices and try to be a bit more lenient in case of genuine reasons.