T-Team E-Team

Strategic Recommendations for Omega Systems

21 July 2012 Jason Jomar Salvador Ron Jaworski Ding Lobat-on Ann Marie Gerodiaz Rolando The Ninja Rodolfo Edsel Denzel Naguit Mylene Estavillo Mike In Spirit Saavedra Alfonso Singayan Ben Almario

Introduction
Omega Systems has a product that can revolutionize and potentially even dominate the gaming industry. The main problem revolves around the fact that the company has internal manufacturing problems that caused them to miss a window of opportunity (Playstation, Nintendo, and Microsoft launched their products before Omega their products are direct substitutes) These problems stem from a lack of internal communication and synergy between the different departments.

Overview of the Status Quo

Multiple departments are pointing their fingers at the Hardware Design and Development (HDD) division. The HDD division claims that their lackluster performance was caused by an inefficient leader (VP of Research and Development), who was recently replaced. The delay in production caused the product to launch later than scheduled, which consequently caused the company to miss their opportunity window.

Competitors had a head start on the target market.

Diagnostics (Problem Matrix)

CEO Mngr, Marketin g Research
No Problem with Marketing Research

Mngr, VP, Software Productio Design n and Engr

Manufactu ring falls behind schedule Internal politics and preferentia l treatment Last-minute Revisions are an obstacle to productivity

Mngr, Quality Control

Mngr. Sales and Prom otion

Hardwa re is at fault, Slow in Manufa cturing

VP Mngr, Engineer & Hardware Production Design

VP R&D

Specific Org Problem

Personal and Cultural Differenc es

Hardware division is at fault. Slow in Manufactu ring

Problem with old VP of research and development, last minute revisions hinder productivity

Weak Synergy between the multiple departmen ts

System and subsystem affected How ready is the Org for change

Actual Producti on of the units

Actual Production of the units

Actual Production of the units

Actual Production of the units

Actual Production of the units

They have taken steps to initially solve the problem within their respective departments Have sought the services of a consultancy group Set time allowance for revisions (1 week deadline for final revisions after the final design has been submitted)

Diagnostics (Problem Matrix)

CEO Mngr. Marketing Research Software VP of Design Production Department and Engr Mngr. Quality Control Mngr. Sales and Promotion VP Engr & VP Production R&D

Driving and restraining forces for change How do you expect the present Managers to cope with change?

Company survival Recouping losses Gaining market share Optimization and reduction of production cost They welcome the change and are ready for whatever solution. They have already taken steps to instigate change within their respective departments

Action Plans
Adopt the ADKAR Model Incorporate a stronger set of checks and balances.
1. 2. 3.

4.

Performance survey per department Weekly meetings to discuss the status quo Regular Monitoring of output based on the meeting Plan-Do-Check-Action
Do-Implementation Check-Assess Action-Corrective and Preventive

Culture Change invest HR activities, team building Prepare for Change Strategy

Goals
1. Properly launch the product at appropriate time (extensive survey data needed) 2. We should work together, otherwise our company will perish. We are all stakeholders in this company. 3. Wais para produkto hindi mapanis 4. Ensure that each department functions properly in order to achieve optimum efficiency. 5. Find the cheese! Seek out ways to improve the status quo. Do not be complacent there is always room for improvement.

Introducing and Implementing Change in the Company

Model the way (Top Management) Change from top to bottom Go out and find new solutions to the problem think out of the box Progress happens at the edge of chaos Turn your weakness into an opportunity to improve

The Harsh Realities Presentation of Facts

How can we best communicate the need for change?

The company must be aware of how serious the problem is. The situation could possibly lead to the demise of the corporation. The consequences are serious we are all in danger of losing our jobs if we do not take action now. Do not be like the dinosaurs. If we do not adapt and evolve, we are doomed to become extinct. Learn from your mistakes and prepare for any obstacles that you may encounter.

Concrete Steps

You cannot control what you cannot measure. Adopt a performance measurement mechanism (via an inter-department survey for performance ratings conducted monthly) Uphold weekly meetings between the department heads and the management personnel. Invest in acquiring intel and market forecasting. Also, increase the budget of the Research and Development department. Innovation is the key to success in the tech / gaming industry. Invest in team-building activities and on executive education. Human resources are your greatest asset.

Conclusion

Omega Systems has the capability to dominate the market. Dreamweaver 3 / Real Force can give the company a 2-3 year edge against their competitors (iPod business model) No problem with sales and marketing production and logistics are the key to success. You are your biggest obstacle = Improving the current production system will lead to success. Invest in Six Sigma experts improvement in operations management is the key. Human resources are the wealth of the company do not hesitate to invest in your people.