CQC System Outline

By

Cesar M. De Leon
Technical Consultant Of UP-COE Dean

For

UP Office of the Campus Architect (UP-OCA)

Contents
Overview of the CQC System
Organization of the CQC Group

DFOW and 3-Phases Control

Owners Quality Assurance (QA)

Owners Proactive Quality Assurance

Owners Enforcement Three Phases of Control

Under the Contractor Quality Control (CQC) System, the Contractor has the

responsibility to control the quality of the

work and

to present for the Owners acceptance

only such work that complies with the contract drawings and specifications
(from U.S. NAVFAC Reference)

Basic elements of the CQC Plan

(to be prepared and implemented by the Contractor)

Authorization Letter for CQC Rep/Team

Organization
Nominees/qualifications Responsibilities & authority of nominees

Basic elements of the CQC Plan

(to be prepared and implemented by the Contractor)

3-Phases Control (culled from Approved Schedule, Plans & Specs, and Contractors own best practices):
3-Phases-Control Meetings

DFOW lists & Look-Ahead Schedules

Submittals-Testing_Inspection

Basic elements of the CQC Plan

(to be prepared and implemented by the Contractor)

Documentation
Rolling two-week look-ahead construction
schedules DFOW lists and S-T-I schedules Minutes of 3-Phases Control meetings CQC Daily Report Operations Accomplishment Report Deviation and Correction Notice Safety/Health/Environment Report As-built drawings and other Project

The CQC Plan is an outline

of procedures, personnel, and resources to be employed

by the Contractor to ensure

that the work complies with

the contract
(from U.S. NAVFAC reference).

The core of the CQC procedures is the 3-Phases Control which includes not only the submittals-testinginspection required in the A&E Plans & Specifications & Notes but also the Contractors own best practices, to enable its workers to produce work of required quality throughout the construction period.

The implementation of the CQC Plan

enables the Contractor to develop quality-conscious workers- i.e., workers who inspect their own work and act as the quality control for the work crews

ahead and behind in the work

process sequence.

Under the CQC Plan, the Contractors workers, including those of

subcontractors, work together

day-by-day and eventually all become

quality-conscious. All those who assist

and support the CQC system may be called Quality Associates.

Stated another way, quality is

built into the works by the Contractors workers, not by

the Owners third-party inspectors.

There are other proactive ways for the Owner to enhance the quality environment of its projects at different stages:
1. Owner may include in its CMs scope the early review of Designers bidding documents (plans, specs, BOQ). These tasks are called Redichecking and Quantity Surveying. 2. Owner may include in its Designers scope a more active role during construction. For instance, Designers can quickly cull and summarize, from their own Technical Specifications and Construction Notes, the requirements for Contractors Submittals, Testing, and Inspection (STI).

There are other proactive ways for the Owner to enhance the quality environment of its projects at different stages: 3. The processes of Redichecking, RFI, and BOQ
reconciliation provide the initial interface among the staffs of the Designers, the CM, and the Contractor. This interface promotes proactive integration of quality and timeliness in construction activities. The CM can also help clarify issues related to construction methodology in the Designers S-T-I requirements.

The Owners Quality Assurance (QA)

may be implemented through a third-party Construction Manager (CM) is in support and guidance of Contractor Quality Control (CQC) effort but does not relieve the latter of any obligation under the construction contract focuses on evaluating and adequacy of the CQC system ensuring the

includes the authority (but not the obligation) to inspect or test any selected items of the Contractors work scope at any time

The Owners Quality Assurance (QA) includes the authority and the obligation to evaluate accomplishments and billings to ensure Contractors timely payments and performance under the construction contract acceptance by the Owner (or through its CM) of the Contractors accomplishments for payment purposes does not relieve the latter of its obligations under warranty clauses of the construction contract

Owner-driven Success Factors for Projects

1. Quality policy from top management

2. Managed tension between Contractor and CM

3. Providing in Designers contracts their active role during redi-checking, RFI, and consultations

during construction 4. Expediting completion and clarifications of contract documents for Gencon, Subcons, and Suppliers

Owner-driven Success Factors for Projects

5. Providing adequate CQC tools- i.e., reference
standards, measuring specialists, software. 6. Fielding trainor-type staff tools, third-party

7. Providing user-friendly forms, procedures, and flowcharts for CQC processes

8. Assisting contractors and consultants through the difficult government procedures for procurement, contract administration, and payments.

Owners Enforcement
The Contractor must accept its responsibilities and
obligations in Quality Control. When the Contractor fails to control its own construction processes and those of its suppliers and subcontractors, the Owner (UP-OCA thru its CM) may intervene with timely enforcement measures.

Enforcement Measures:
Removal and replacement of defective materials or workmanship

Certification for payment only of accepted accomplishments and approved materials on hand (MOH) Retention on certified payments

Enforcement Measures:
Removal of incompetent/careless /objectionable personnel

Rating in Contractor Performance Evaluation Sheet (CPES) Written warnings and LD or Default proceedings

TYPICAL CQC TEAM

Designation/Title
CQC Engineer/ Construction Works Supervisors/Project Engineers

Role
: CQC Facilitator/Trainor : Work crew supervision (per trade)

Foremen/Lead Workers/Subcon

Quality & Safety Associate (per : incl subcons & suppliers) : CQC Facilitator/Trainor

Resident Engineer (also acts as Materials Engr)

Safety Engineer A&E Reps

: Ctrs Safety Supervisor : A&E (per discipline)

Documentation Engineer

: CQC documentation

DEFINABLE FEATURES OF WORK (DFOW)

Are construction activities that: 1. Require separate and distinct work crews; 2. Require separate or special quality control requirements; 3. Are referenced to (but may exceed) the Technical Specifications Sections; 4. Are all included in (but may exceed) the list of Critical Path activities

Three Phases of Control

The process of 3-Phases of Control is the backbone of the CQC System. The process covers both on-site and off-site work and is applied on each definable feature of work (DFOW). The process starts with a Preconstruction Meeting conducted by the CQC Manager (or by CM) to develop mutual understanding of the CQC Plan details and how the 3-Phases Control shall be implemented for each DFOW In brief, the 3-Phases Control process consists of reviewing the project requirements prior to starting work (Preparatory Phase), making sure that the work starts correctly (Initial Phase), and monitoring the work in

Preparatory Phase Control

Within 1 -2 weeks after start of construction, before any critical DFOW is commenced on site, the CQC Mgr shall meet the Superintendent or Foreman in charge of each critical DFOW, to: Review the pertinent contract plans & specs Review the Look-Ahead Schedule and DFOW List Review S-T-I requirements and status Follow-up the resolution of RFIs and RFAs Discuss methodology

Preparatory Phase Control

Prepare OSHC requirements, incl. Material Safety Data Sheets (MSDS), Activity Hazard Analysis (AHA), and Accident Prevention Plan (APP) Confirm available materials, manpower, equipment Confirm equipments are properly calibrated

Establish any preliminary work that may be required to begin the DFOW
Sign-off the Preparatory Phase Checklist if satisfied Prepare the Minutes, copy to OCA within 2 working days.

Initial Phase Control

Preparatory Phase Meeting Minutes are reviewed for any unresolved issue before on-site work starts Site situation is inspected if preliminary work is needed Once on-site work starts, the initial segment of the DFOW is inspected for compliance with required methodology and contract requirements

Initial Phase Control

Workmanship standards are established by mock-ups or other appropriate means OSHC provisions are inspected if complying
The CQC Mgr (or CM, as the case may be) signs off on the Initial Phase Checklist if satisfied.

Follow-Up Phase Control

The CQC Mgr (or CM, as the case may be) shall:

Conduct in-process inspections of each DFOW to ensure continued adherence to contract requirements, issuing Deviation Notices as needed Ensure that required testing is done by the appropriate laboratory and the results properly acted upon Ensure that rework items under Deviation Notices are being corrected, reinspected, and approved prior to performing any work that could conceal non-conforming work

Follow-Up Phase Control

Inspect and ensure that OSH issues are corrected Submit the CQC Daily Report to the OCA-in-charge Sign off the close-out document if completion is satisfactory. The DFOW close-out may lead to close-out of an activity or phase of the project. In the CQC system, the Contractor inspects his own work in process, with his own deviation notice-correction process. During the learning transition, the Owners CM shall guide

Further clarification and assistance may be requested

from UP-COE c/o Cesar de Leon 0917-525-8034 and UP-OCA c/o Johannes Chua 0916-398-8938 or Ben Soliman 0922-770-9541

Thank you