Emotional Intelligence Sets Apart Good Leaders

Typically

focused on

analytic reasoning verbal skills spatial ability attention memory judgement

Murky

concept with definitions by many experts...

 Joy
Surprise Sadness

Anger
Disgust Fear

The capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.
a field in infancy

fast-growing
aspects harken to research of the 1940s

Being nice Letting feelings hang out

Technical proficiency and intellectual ability contribute little to working productively wit Others
Leadership failure due to inflexibility and inability to manage relationships with others 90% of difference between Star and average performers due to emotional intelligence Increasing EI makes individuals more efficient, productive and successful Organizations can become more productive

Reuven Bar-On's EQ-i Multifactor Emotional Intelligence Scale (MEIS)

Seligman Attributional Style Questionnaire (SASQ)

Emotional Competence Inventory (ECI)

 In

whitebread group of the united kingdom restaurants with high eq managers had higher guest satisfaction
motorola manufacturing used emotional intelligence programs,93% employees had an increase in productivity

After

 Coping

with work pressures Conflict management Positive emotions- customer relations Collaboration Leadership Team work productivity

 50%

of work satisfaction is determined by the relationship a worker has with his/her boss. EI is a prerequisite for effective leadership across borders.

Requires a high level of self-mastery and people skills; ability to put yourself into the positions of others.

Taking the time for mindfulness Recognizing and naming emotions Understanding the causes of feelings Differentiating between emotion and the need to take action Preventing depression through learned optimism Managing anger through learned behavior or distraction techniques Listening for the lessons of feelings

Using gut feelings in decision making

Developing listening skills

Promoting Emotional Intelligence

 Succes

and failures of 11 american presidents

Evaluated

on six qualities communication,organization,political skill,vision,cognitive style and ei

Roosevelt Kennedy reagan

Johnson Carter nixon