Professional Documents
Culture Documents
orientation program
HumRes Group
HSBC
We are the world's local bank. Headquartered in London 8,000 offices in 87 countries 220,000 shareholders in 124 countries 100 million customers through four customer groups and global businesses: (1) Personal Financial Services; (2) Commercial Banking; (3) Global Banking and Markets; and (4) Private Banking.
JOB POSITION
ORIENTATION PROGRAM
2 PARTS
1.
2.
OVERALL ORIENTATION
JOB-SPECIFIC ORIENTATION
OVERALL ORIENTATION
PRACTICES AND PROCEDURES
1. 2. 3. 4.
5.
6. 7. 8. 9. 10.
Hours of work and attendance Payroll periods Rates of pay Overtime rules Training or introductory employment period Benefits Advancement or promotion opportunities and procedures Employee suggestion plan Parking arrangements Union-related information if this person will be in a represented group
JOB-SPECIFIC ORIENTATION
1.
Welcome
1.
2.
Processing-In
1. 2.
3.
The manager will explain policies to the new employee. The VP will gather the team for an update meeting. Then let the new employee get to know the team.
4.
5.
Attachment
JOB-SPECIFIC ORIENTATION
6. Training:
1.
2.
3.
External Training 1. SAS training Internal Training 1. Hub Query Training 2. Advanced MS Excel Training 3. Basic B.O Query Training 4. Overview of the Products and Business of HSBC Online Learning 1. AMLA and Compliance Training 2. Anti-Corruption Training
CONTRIBUTION TO SOCIALIZATION
touches the 3-phases
1.
anticipatory socialization
1.
the new employee interacts with the heads of the department. team meeting and attachment, the employee begins to feel and experience what the job really is. will give the new employee the potential career opportunities resolve work conflicts and social relationships with the internal customers and colleagues.
2.
encounter phase
1.
3.
settling-in phase
1. 2.
With these phases the new employee can be more motivated, happier and more satisfied with the job.
DEVELOPMENT PLAN
1.
Focus
1.
2.
Preparation for changes of tasks Learning different tasks and responsibilities Doing tasks of other colleagues if they are on leave
3.
Job enlargement
1.
Additional task from the current task that will lead to promotions
DEVELOPMENT PLAN
4.
5.
6.
Formal Education
MBA, Certificates, Licenses
new employee
orientation program
HumRes Group