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James A. OBrien
Chapter
1
Foundations
of Information Systems in Business
Irwin/McGraw-Hill
James A. OBrien
Irwin/McGraw-Hill
James A. OBrien
Irwin/McGraw-Hill
James A. OBrien
Chapter Objectives Explain why knowledge of information systems is important for business professionals and identify five areas of information systems knowledge they need. Give examples to illustrate how electronic business, electronic commerce, or enterprise collaboration systems could support a firms business processes, managerial decision making, and strategies for competitive advantage.
Irwin/McGraw-Hill
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James A. OBrien
Chapter Objectives Provide examples of the components of real world information systems. Illustrate that in an information system, people use hardware, software, data, and networks as resources to perform input, processing, output, storage, and control activities that transform data resources into information products.
Irwin/McGraw-Hill
James A. OBrien
Chapter Objectives Provide examples of several major types of information systems from your experiences with business organizations in the real world. Identify several challenges that a business manager might face in managing the successful and ethical development and use of information technology in a business.
Irwin/McGraw-Hill
James A. OBrien
Irwin/McGraw-Hill
James A. OBrien
Vital component of successful businesses and organization. Helps businesses expand and compete Businesses use IS and IT
To improve efficiency and effectiveness of business processes For managerial decision making For workgroup collaboration
Irwin/McGraw-Hill
James A. OBrien
James A. OBrien
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Irwin/McGraw-Hill
James A. OBrien
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Irwin/McGraw-Hill
James A. OBrien
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Irwin/McGraw-Hill
James A. OBrien
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Foundation Concepts: fundamental behavioral, technical, business and managerial concepts Information Technology: Hardware, software, networks, data management and Internet-based technology Business Applications: Major uses of the IS in the organization Development Processes: How to plan, develop and implement IS to meet business opportunities Management Challenges: The challenges of effectively and ethically managing IT
Irwin/McGraw-Hill
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James A. OBrien
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Irwin/McGraw-Hill
James A. OBrien
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Fundamental Roles of IS in Business Support of business processes and operations. Support of decision making by employees and managers. Support of strategies for competitive advantage.
Irwin/McGraw-Hill
James A. OBrien
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James A. OBrien
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James A. OBrien
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E-business use Reengineer internal business processes Enterprise collaboration systems: support communications, coordination and collaboration among teams and work groups, e.g., virtual teams Electronic commerce: buying, selling, marketing and servicing of products and services over computer networks
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James A. OBrien
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Decision Support
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James A. OBrien
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Operations Support
Management Support
Systems
Systems
Transaction
Process
Enterprise
Management
Decision
Executive
Processing
Systems
Control
Systems
Collaboration
Systems
Information
Systems
Support
Systems
Information
Systems
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James A. OBrien
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Irwin/McGraw-Hill
James A. OBrien
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James A. OBrien
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Online Processing:
Process transactions immediately Example: a bank processes an ATM withdrawal immediately
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