Presented by -

ATREYEE NANDY(08PG294)
SANTOSH C PRASAD(08PG342)
VINEETH GANGADHARAN(08PG355)
A graphic tool that helps identify,
sort, and display possible causes of
a problem or quality
characteristic.
Cause & Effect Diagram was developed by Kaoru
Ishikawa (1943)
Came into prominence in 1960s
It is also known as Ishikawa
Diagram or Fishbone Diagram.
It is considered one of the seven
basic tools of ‘Quality Management’
Helps determine root causes
Encourages group participation
Uses an orderly, easy-to-read format
Identifies and indicates possible causes of variation
Increases process knowledge
Identifies areas for collecting data
Can be used for organizing the findings of a
brainstorming session.
CATEGORY CATEGORY
I II
CAUSE II

CAUSE I

EFFECT

CATEGORY CATEGORY
III IV
Decide on the effect to examine
Use Operational Definitions
Phrase effect as
> positive (an objective) or

> negative (a problem)

INCREASING
CRIME RATE
MEDIA SOCIAL ECONOMIC

INCREASING
CRIME RATE

FAMILY LAW &ORDER SUBSTANCE

STRUCTURE INADEQUACY ABUSE
MEDIA SOCIAL ECONOMIC

CAUSE CAUSE

WHY
WHY INCREASING
CRIME RATE

FAMILY LAW &ORDER SUBSTANCE

STRUCTURE INADEQUACY ABUSE
Validate logical causes

Check for completeness

 MEDIA SOCIAL ECONOMIC

OVER
INEQUALITY
EXPOSURE
TO TV POVERTY
UNEMPLOYMENT
UNREGULATED MATERIALISTIC
INTERNET SOCIETY RISING COST
USAGE OF LIVING LACK OF
REGIONAL EDUCATIONAL
DISPARITY OPPORTUNITIES
RACIAL
DISCRIMINATION
INCREASING
CRIME RATE
PARENTAL
CONFLICT INEFFICIENT
FAMILY POLICING
VIOLENCE ALCOHOL
PARENTAL
INADEQUACY ABUSE
CORRUPT
& NEGLECT DRUGS
POLITICAL
OF CHILDREN
SYSTEM

FAMILY LAW &ORDER SUBSTANCE

STRUCTURE INADEQUACY ABUSE
 FEAR FAMILY
SOCIAL
INFLUENCE
COERCION CONFORMITY ABSENCE OF
& PHYSICAL PEER PRESSURE
NEEDS PARENTA L CARE
THREATS
ALIENATION INSECURITY
FAMILY
EXPECTATIONS DISHONEST
LACK OF WHISTLE MATERIALISTIC PARENTS
BLOWER SOCIETY
PROTECTION HONESTY
LEVEL
GREED DETERIORATION
TO AVOID
JOB INSECURITY
PUNISHMENT LACK
HIGH
TO SAVE OF
DEMAND FOR
TIME SKILLS
PERFORMANCE
CAREER LAZINESS
EROSION
ADVANCEMENT
OF
GOALS
VALUES

WORKPLACE
COMPETITION CONVENIENCE PERSONAL