You are on page 1of 74

Introduction to Packet Voice Technologies

Cisco Networking Academy Program

IP Telephony

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

Traditional Telephony

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

Basic Components of a Telephony Network

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

Central Office Switches

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

What Is a PBX?

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

Basic Call Setup

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

Supervisory Signaling

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

Address Signaling

Tone telephone
DTMF dialing

Rotary telephone
Pulse dialing
Cisco Public
8

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Informational Signaling

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

Digital vs. Analog Connections

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

10

Time-Division Multiplexing

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

11

Frequency-Division Multiplexing

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

12

Packetized Telephony Networks

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

13

Packet Telephony vs. Circuit-Switched Telephony


More efficient use of bandwidth and equipment Lower transmission costs Consolidated network expenses Increased revenue from new services Service innovation Access to new communications devices Flexible new pricing structures

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

14

Call Control

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

15

Distributed Call Control

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

16

Centralized Call Control

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

17

Packet Telephony Components

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

18

Real-Time vs. Best-Effort Traffic


Real-time traffic needs guaranteed delay and timing. IP networks are best-effort with no guarantees of delivery, delay, or timing. Solution is quality of service end-to-end.

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

19

Foreign Exchange Station Interface

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

20

Foreign Exchange Office Interface

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

21

E&M Interface

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

22

T1 Interface

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

23

E1 Interface

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

24

BRI

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

25

Physical Connectivity Options

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

26

Cisco IP Phone

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

27

Analog Voice Basics

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

28

Local Loops

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

29

Types of Local-Loop Signaling


Supervisory signaling Address signaling Informational Signaling

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

30

On Hook

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

31

Off Hook

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

32

Ringing

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

33

Ringing (Cont.)

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

34

Pulse Dialing

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

35

Dual Tone Multifrequency

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

36

Informational Signaling with Call-Progress Indicators

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

37

Trunks

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

38

Foreign Exchange Trunks


Foreign Exchange Office
Connects directly to office equipment Used to extend connections to another location

Foreign Exchange Station


Connects directly to station equipment Used to provision local service

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

39

Types of Trunk Signaling


Loop start Ground start E&M Wink Start E&M immediate start E&M delay start

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

40

Loop-Start Signaling

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

41

Ground-Start Signaling

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

42

E&M Signaling

Separate signaling leads for each direction E-lead (inbound direction) M-lead (outbound direction) Allows independent signaling

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

43

E&M Type I

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

44

E&M Type V

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

45

E&M Type II

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

46

E&M Type III

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

47

E&M Type IV

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

48

Trunk Supervisory Signaling Wink Start

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

49

Trunk Supervisory Signaling Immediate Start

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

50

Trunk Supervisory Signaling Delay Start

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

51

2-Wire to 4-Wire Conversion and Echo

Echo is due to a reflection. Impedance mismatch at the 2-wire to 4-wire hybrid is the most common reason for echo.

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

52

Echo Is Always Present

Echo as a problem is a function of the echo delay and the loudness of the echo.

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

53

Echo Suppression

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

54

Echo Cancellation

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

55

Analog-to-Digital Voice Encoding

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

56

Digitizing Analog Signals


1. Sample the analog signal regularly. 2. Quantize the sample. 3. Encode the value into a binary expression. 4. Compress the samples to reduce bandwidth, optional step.

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

57

Basic Voice Encoding: Converting Digital to Analog


1. Decompress the samples, if compressed. 2. Decode the samples into voltage amplitudes, rebuilding the PAM signal. 3. Filter the signal to remove any noise.

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

58

Nyquist Theorem

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

59

Voice Compression Techniques


Waveform algorithms
PCM ADPCM

Source algorithms
LDCELP CS-ACELP

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

60

Example: Waveform Compression


PCM
Waveform coding scheme

ADPCM
Waveform coding scheme Adaptive: automatic companding

Differential: encode changes between samples only

ITU standards:
G.711 rate: 64 kbps = (2 * 4 kHz) * 8 bits/sample

G.726 rate: 32 kbps = (2 * 4 kHz) * 4 bits/sample


G.726 rate: 24 kbps = (2 * 4 kHz) * 3 bits/sample G.726 rate: 16 kbps = (2 * 4 kHz) * 2 bits/sample
IP Telephony v1.0 2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

61

Compression Bandwidth Requirements

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

62

Perceptual Speech Quality Measurement

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

64

Signaling Systems

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

65

T1 Digital Signal Format

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

66

Robbed-Bit Signaling

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

67

Channel Associated SignalingT1

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

68

E1 Framing and Signaling

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

69

Channel Associated SignalingE1

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

70

Common Channel Signaling

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

71

ISDN
ISDN
Part of network architecture Definition for access to the network

Allows access to multiple services through a single access


Used for data, voice, or video

Standards-based
ITU recommendations Proprietary implementations

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

72

ISDN Network Architecture

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

73

Layer 3 (Q.930/931) Messages

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

74

IP Telephony v1.0

2005 Cisco Systems, Inc. All rights reserved.

Cisco Public

75

You might also like