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The External Environment: Opportunities, Threats, Industry Competition & Competitor Analysis

Chapter Three

2006 2006 by by Nelson, Nelson, aa division division of Thomson ThomsonCanada Canada Limited. Limited.

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The Strategic Management Process

Strategic Objectives & Inputs


Chapter 1: Chapter 3: Strategic The External Management Environment
Ch. 2: Strat. Mgmt . & Performance Chapter 4: The Internal Environment Strategic Mission & Strategic Intent

Strategic Competitiveness

Strategy Implementation
Chapter 13: Strategic Leadership Chapter 14: Org. Renewal & Innovation Strategic Actions

Strategy Formulation
Chapter 5: Bus.-Level Strategy Chapter 6: Competitive Dynamics

Ch. 12: Org. Structure & Controls


Chapter 11: Corporate Governance

Chapter 7: Corp.-Level Strategy Chapter 9: International Strategy

Chapter 8: Acquisition & Restructuring

Chapter 10: Cooperative Strategy

2006 by Nelson, a division of Thomson Canada Limited.

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The External Environment: Opportunities, Threats, Ind. Competition & Competitor Analysis
Knowledge Objectives 1. 2. 3. 4. 5. Explain the importance of analyzing and understanding the firms external environment Describe the general environment & industry environment Discuss the 4 activities of the external environmental analysis process Name & describe the general environments 6 segments Identifying five competitive forces and how they determine an industrys profit potential Define strategic groups and their influence on the firm Describe what firms need to know about competitors & different methods used to collect intelligence about them
2006 by Nelson, a division of Thomson Canada Limited. 3-3

6. 7.

The External Environment


Environment
Economic

Industry Environment
Threat of new entrants Power of suppliers Power of buyers Product substitutes Intensity of rivalry

Competitor Environment
Technological

General
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Elements of the General Environment


Environment Demographic Population size Age structure Ethnic Mix Geographic Distribution Income Distribution Immigration

General
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Elements of the General Environment


Environment
Economic

Economic Savings rates Inflation/interest rate Gross domestic prod. Trade deficits or surpluses Budget deficits or surpluses

General
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Elements of the General Environment


Environment

Sociocultural Enviro. Concerns Workforce diversity Work life quality views Shifts in product / service preferences Shifts in 2 career preferences

General
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Elements of the General Environment


Environment

Global Big political events Different cultural & institutional attributes Critical global markets Newly industrialized countries

General
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Elements of the General Environment


Environment

Technological Focus of R&D expenditures Product innovations Knowledge Resources Process Innovations New communication technologies

Technological

General
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Elements of the General Environment


Environment

Political / Legal Labour Laws Government econ. involvement views De-/ Regulation views Competition Laws Education policy Taxation laws

General
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The Industry Environment


The set of factors that directly influences a firm, its competitive actions & competitive responses:
Industry Environment
Threat of new entrants Power of suppliers Power of buyers Product substitutes Intensity of rivalry

Competitor Environment

2006 by Nelson, a division of Thomson Canada Limited.

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Competitor Analysis

Predicting the dynamics of competitor actions, responses and intentions.

2006 by Nelson, a division of Thomson Canada Limited.

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The I/O Model of Superior Returns


The Industrial Organization Model suggests that above-average returns for any firm are largely determined by characteristics outside the firm. The I/O model largely focuses on industry attractiveness or structure of the external environment rather than internal characteristics of the firm.

O I
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2006 by Nelson, a division of Thomson Canada Limited.

The I/O Model of Superior Returns


Action required: External Environment
General Environment Industry Environment Competitive Environment

Study the external environment, especially the industry environment.

2006 by Nelson, a division of Thomson Canada Limited.

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The I/O Model of Superior Returns


External An Attractive Environment Industry Action required: Locate an industry with high potential for above-average returns.

General Environment Industry Environment An industry whose structural characteristics Competitive suggest above-average Environment returns are possible

2006 by Nelson, a division of Thomson Canada Limited.

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The I/O Model of Superior Returns


External Environment An Attractive

Action required: I.d. strategy called for by the industry to earn above-average returns.

Industry General Environment Strategy


Industry Environment Formulation An industry whose Competitive structural characteristics Selection of a strategy Environment suggest above-average linked with abovereturns are possible average returns in a particular industry

2006 by Nelson, a division of Thomson Canada Limited.

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The I/O Model of Superior Returns


External Environment An Attractive

Action required: Develop / acquire assets and skills needed to implement the strategy.

Industry General Environment Strategy


Industry Environment Formulation An industry whose Assets and Skills Competitive structural characteristics Selection of a strategy Environment suggest above-average linked with Assets aboveand skills returns areaverage possible returns required into a particular implement industry a chosen strategy

2006 by Nelson, a division of Thomson Canada Limited.

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The I/O Model of Superior Returns


External Environment An Attractive

Action required: Use the firms strengths (its assets or skills) to implement the strategy.

Industry General Environment Strategy


Industry Formulation An Environment industry whose Assets and Skills Competitive structural characteristics Selection of a strategy Strategy Environment suggest above-average linked with Assets aboveand skills Implementation returns areaverage possible returns required into a particular implement industry a chosen Selecting strategic actions strategylinked with effective implementation of the chosen strategy

2006 by Nelson, a division of Thomson Canada Limited.

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The I/O Model of Superior Returns


External Environment An Attractive

Action required: Maintain selected strategy in order to outperform industry rivals.

Industry General Environment Strategy


Industry Environment Formulation An industry whose Assets and Skills Competitive structural characteristics Selection of a strategy Strategy Environment suggest above-average linked with Assets aboveand skills Implementation returns areaverage possible Superior returns required into a Returns particular implement industry a chosen Selecting strategic actions strategylinked withEarning effective of aboveimplementation of the average returns chosen strategy

2006 by Nelson, a division of Thomson Canada Limited.

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External Environmental Analysis


The external environmental analysis process should be conducted on a continuous basis. This process includes four activities:

Scanning

Identifying early signals of environmental changes and trends Detect meaning by ongoing observations of environmental changes and trends Developing projections of anticipated outcomes based on monitored changes and trends Determining the timing & importance of environmental changes and trends for firms' strategies & their management
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Monitoring Forecasting

Assessing

2006 by Nelson, a division of Thomson Canada Limited.

Porters 5 Forces Model of Competition


Threat of New Entrants

Five Forces of Competition

Threat of Substitute Products

The threat of new entrants depends on barriers to entry

2006 by Nelson, a division of Thomson Canada Limited.


The above image Copyright 2001 Corel & Jerry Sheppard All rights reserved.

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Threat of New Entrants

*
Barriers to Entry

Economies of Scale

* Product Differentiation * Capital Requirements * Switching Costs *


*
Access to Distribution Channels
Cost Disadvantages Independent of Scale

* *

Government Policy

Expected Retaliation

2006 by Nelson, a division of Thomson Canada Limited.

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Porters 5 Forces Model of Competition


Threat of New Entrants

Bargaining Power of Suppliers


Five Forces of Competition

Threat of Substitute Products

Bargaining Power of suppliers depends on a number of factors


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2006 by Nelson, a division of Thomson Canada Limited.

Bargaining Power of Suppliers


Suppliers are likely to be powerful if:
Supplier industry is dominated by a few firms. * Suppliers products have few substitutes. * Threatening to raise prices or to reduce * Buyer is not an important customer to quality supplier. Powerful suppliers * Suppliers product is an important can squeeze industry input to buyers product. profitability if firms * Suppliers products are differentiated.
Suppliers exert power in the industry by:

are unable to recover cost increases

* *

Suppliers products have high switching costs. Supplier poses credible threat of forward integration.
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2006 by Nelson, a division of Thomson Canada Limited.

Porters 5 Forces Model of Competition


Threat of New Entrants

Bargaining Power of Suppliers

Bargaining Power of Buyers

Five Forces of Competition

Threat of Substitute Products

Bargaining Power of buyers depends on a number of factors


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2006 by Nelson, a division of Thomson Canada Limited.

Bargaining Power of Buyers


Buyer groups are likely to be powerful if:

*
* * * *

Buyers are concentrated or purchases are large relative to sellers sales Purchase accounts for a significant Buyers compete fraction of suppliers sales with supplying Products are undifferentiated industry by: Buyers face few switching costs Buyers industry earns low profits

Buyer presents a credible threat of backward integration


Product unimportant to quality

* Bargaining down prices * Forcing higher quality * Playing firms off of


each other

* *

Buyer has full information


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Porters 5 Forces Model of Competition


Threat of New Entrants

Bargaining Power of Suppliers

Bargaining Power of Buyers

Five Forces of Competition

Threat of Substitute Products


Substitutes are not direct competitors
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Threat of Substitute Products

2006 by Nelson, a division of Thomson Canada Limited.

Threat of Substitute Products


Keys to evaluating substitute products:

*
Products with similar function limit the prices firms can charge

Products with improving price / performance tradeoffs relative to present industry products For Example: Electronic security systems in place of security guards Fax machines or e-mailed attachments in place of overnight mail delivery

2006 by Nelson, a division of Thomson Canada Limited.

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Porters 5 Forces Model of Competition


Threat of New Entrants

Bargaining Power of Suppliers

Rivalry Among Competing Firms

Bargaining Power of Buyers

Five Forces of Competition

Threat of Substitute Products

Threat of Substitute Products

Reduced rivalry means greater profitability


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2006 by Nelson, a division of Thomson Canada Limited.

Rivalry Among Existing Competitors


Intense rivalry often plays out in the following ways

* * * * * * *

Jockeying for strategic position


Using price competition Staging advertising battles Increasing consumer warranties or service Making new product introductions

Occurs when a firm is pressured or sees an opportunity


Price competition often leaves entire industry worse off Advertising battles may increase total industry demand, but may be costly to smaller competitors
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Rivalry Among Existing Competitors


Cutthroat competition is more likely to occur when * Numerous or equally balanced competitors * Slow growth industry * High fixed costs * High storage costs * Lack of differentiation or switching costs * Capacity added in large increments * Diverse competitors * High strategic stakes High exit barriers

2006 by Nelson, a division of Thomson Canada Limited.

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Rivalry Among Existing Competitors


High Exit Barriers are economic, strategic and emotional factors which cause companies to remain in an industry even when future profitability is questionable.

* * * * *

Specialized assets Fixed cost of exit (e.g., labour agreements) Strategic interrelationships Emotional barriers

Government and social restrictions


2006 by Nelson, a division of Thomson Canada Limited. 3-32

Strategic Groups
A set of firms emphasizing similar strategic dimensions to use a similar strategy

1. The more intense the rivalry of competitors within a group the greater the threat to each firms profitability. 2. The strengths of the 5 competitive forces differ across strategic groups. Thus firms within various strategic groups have different pricing policies. 3. The closer groups are in terms of their strategies & dimensions emphasized, the greater the chance competitive rivalry between groups.
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Competitor Environment
Competitor intelligence is the ethical gathering of needed information and data about competitors objectives, strategies, assumptions, & capabilities.
What drives the competitor as shown by its future objectives, What the competitor is doing and can do as revealed by its current strategy, What the competitor believes about itself and the industry, as shown by its assumptions, What the the competitor may be able to do, as shown by its capabilities.
2006 by Nelson, a division of Thomson Canada Limited. 3-34

Competitor Analysis
Future Objectives:
Future objectives

How do our goals compare with our competitors goals?


Where will the emphasis be placed in the future? What is the attitude toward risk?

2006 by Nelson, a division of Thomson Canada Limited.

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Competitor Analysis
Future objectives

Current Strategy:
Current strategy

How are we currently competing?


Does this strategy support changes in the competitive structure?

2006 by Nelson, a division of Thomson Canada Limited.

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Competitor Analysis
Future objectives

Assumptions:
Current strategy Do we assume the future will be volatile? Are we operating under a status quo? What assumptions do our competitors hold about the industry and themselves?
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Assumptions

Competitor Analysis
Future objectives

Current strategy

Capabilities:
What are our strengths and weaknesses? How do we rate compared to our competitors?

Assumptions

Capabilities
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Competitor Analysis
Future objectives

Response

Current strategy

Response:
What will our competitors do in the future? Where do we hold an advantage over our competitors?

Assumptions

Capabilities

How will this change our relationship with our competitors?


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2006 by Nelson, a division of Thomson Canada Limited.

The Strategic Management Process

Strategic Objectives & Inputs


Chapter 1: Chapter 3: Strategic The External Management Environment
Ch. 2: Strat. Mgmt . & Performance Chapter 4: The Internal Environment Strategic Mission & Strategic Intent

Strategic Competitiveness

Strategy Implementation
Chapter 13: Strategic Leadership Chapter 14: Org. Renewal & Innovation Strategic Actions

Strategy Formulation
Chapter 5: Bus.-Level Strategy Chapter 6: Competitive Dynamics

Ch. 12: Org. Structure & Controls


Chapter 11: Corporate Governance

Chapter 7: Corp.-Level Strategy Chapter 9: International Strategy

Chapter 8: Acquisition & Restructuring

Chapter 10: Cooperative Strategy

2006 by Nelson, a division of Thomson Canada Limited.

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