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INTERPERSONAL SKILLS

Knowing and trusting each other Communicating with each other clearly Accepting and supporting each other Resolving conflicts and relationship problems constructively Conflict - a moment of truth in a relationship

Behavioral Styles

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Behavioral Styles
Identifying them for better interpersonal relationships

Why Interpersonal skills needed?


To improve Relationship Working environment Leadership skills Productivity All round success Liking by others

Behavioral Styles

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Interpersonal model
Interpersonal skills

Personality development

Leadership skills
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Behavior Styles
Think about how you communicate What are your positive attributes and your weaknesses?

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Behavioral Styles

People Oriented

Relater

Socializer

Indirect / Slower Thinker Director

Direct / Faster

Behavioral Styles

Task Oriented

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The Socializer
Let me Entertain You!

Behavioral Styles

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The Socializer: Social

Get Appreciated
Very open Excitable Tosses around ideas

Fun to be Around Erratic


Dislikes being disliked

Behavioral Styles

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The Socializer

Strengths: persuasion, interaction with others Weaknesses: disorganization, carelessness Irritation: routine Goals: popularity, applause

Fear: loss of prestige


Motivator: recognition
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Behavioral Styles

The Director Move Over and Let the Big Dog Drink

Behavioral Styles

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The Director: Authoritative

Get it Done
Natural Leaders Non-Emotional

Can Out Accomplish Anyone Cant Stand Weakness


Dislikes Being Soft

Inclined towards action

Behavioral Styles

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The Director

Strengths: administration, taking initiative Weaknesses: impatience, insensitivity Irritation: indecision Goals: productivity Fear: being hustled Motivator: winning
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Behavioral Styles

The Thinker

Id rather be right than quick

Behavioral Styles

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The Thinker: Organized

Get it Right
Perfectionist Shy, Quiet, Cool Prefers reason

Focus is on High Quality Work


Too Critical

Dislikes Irrationality
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Behavioral Styles

The Thinker

Strengths: planning, analyzing Weaknesses: perfectionist, overly critical

Irritation: unpredictability
Goals: accuracy, thoroughness

Fear: criticism
Motivator: progress.
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Behavioral Styles

The Relater Its not whether you win or lose, its how many friends you have

Behavioral Styles

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The Relater: Great Listeners

Get Along
Open, Friendly Most Emotional

Easy to Get Along With Timidity


Might fear Change
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Productive under routine conditions

Behavioral Styles

The Relater
Strengths: servicing, listening
Weaknesses: over sensitivity, indecision

Irritation: insensitivity
Goals: acceptance, stability

Fear: sudden change


Motivator: involvement.
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Identifying the Types


YES talkative? NO

aggressive? YES Socializer NO Relater YES Director

aggressive? NO Thinker

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