FOOD AND BEVERAGE SERVICE

F&B Service in hotel includes:

RESTAURANT BAR ROOM SERVICE BANQUET STEWARD

TYPES OF RESTAURANT
1. FORMAL RESTAURANT 2. UNFORMAL RESTAURANT COFFEE SHOP CAFETARIA CANTEEN NIGHT CLUB SPECIALITY RESTAURANT

Hospitality & Politeness

the waiters/waitresses treat the guests in the same way the waiters/waitresses better to remember the customers names and favourites

 Dont imitate or correct what the guests say Dont talk about politics Dont shout to friends/guests, whistle, chew something, smoke, and other immoderate things.

THINGS THAT SHOULD NOT BE DONE BY THE WAITER/WAITRESS:

Forget to say thank you Do not care to the guest needs Temperament changes fastly Chase away the customer Having meal while working Caughing or spitting when serving the guest

NOW

make 1 question by yourself about the material i already explain! later, let your friends answer your question and you answer your friends question!!