Professional Documents
Culture Documents
Chapter 9
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Learning Objectives
1.
2.
3.
4.
Explain the role of human resource management in organizational strategic planning. Describe federal and provincial legislation and societal trends that influence human resource management. Explain what the changing social contract between organizations and employees means for workers and human resource managers. Describe the tools managers use to recruit, select, train, and evaluate employees.
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6.
7.
8.
Explain how organizations maintain a workforce through the administration of wages and salaries, benefits, and terminations. Explain the dimensions of employee diversity, as well as the changing workplace and how to manage a culturally diverse workforce. Explain employment equity and why factors such as the glass ceiling have kept it from being more successful. Explain the importance of addressing sexual harassment in the workplace.
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To ensure the effective and efficient use of human talent to accomplish organizational goals. Includes activities to attract, develop, and maintain the work force.
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Ex. 9.1
Attract an Effective Workforce HRM planning Job analysis Forecasting Recruiting Selecting
Maintain an Effective Workforce Wage and salary Benefits Labour relations Terminations
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HRM is Changing
1. 2. 3.
Focusing on building human capital. Developing global HR strategies. Using information technology.
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Employment Legislation
Point of the laws is to stop discriminatory practices. EEO Legislation attempts to: balance the pay given to men and women. provide employment opportunities without regard to race, religion, national origin, and gender. ensure fair treatment for employees of all ages. avoid discrimination against disabled individuals. Defines enforcement agencies for these laws.
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Ex. 9.3
New Contract
Employee
Employer
Continuous learning, lateral career movement, incentive compensation Creative development opportunities Challenging assignments Information and resources
Traditional compensation package Standard training programs Routine jobs Limited information
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Ex. 9.4
HR Planning
Retirements Growth Resignations
Company Needs Strategic goals Current and future competencies Market changes Employee turnover Corporate culture Company Inducements Pay and benefits Meaningful work Advancement Training Challenge
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Matching Model
Match with
Employee Contributions Ability Education and experience Creativity Commitment Expertise and knowledge Employees Needs Stage of career Personal values Promotional aspirations Outside interest Family concerns
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Match with
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Recruiting
Activities or practices that define the characteristics of applicants for specific jobs. Internal recruiting (promote-from-within), or External recruiting sources. Realistic job previews (RJPs) give applicants all pertinent and realistic information.
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Selection
Determining the skills, abilities, and other attributes a person needs to perform a particular job.
Selection devices most frequently used are: Application form Interview Employment test Assessment centre
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Orientation Training Classroom Training Self-directed Learning Computer-based Training Corporate Universities
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Performance Appraisal
The steps of observing and assessing employee performance, recording the assessment, and providing feedback to the employee.
Accurately assessing performance Training managers to effectively use the performance appraisal interview
Copyright (c) 2009 Nelson Education Ltd.
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2. 3. 4.
Compensation considerations: wage and salary systems compensation equity pay for performance Benefits Succession Planning When necessary, terminations
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Glass Ceiling
Invisible barrier that separates women and minorities from top management positions.
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Generalized. Inappropriate/Offensive. Solicitation with promise of reward. Coercion with threat of punishment. Sexual crimes and misdemeanors.
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