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RACHIT GOEL
INTRODUCTION
HSBC is one of the largest banking & financial services organization in the world Established in 1865 to finance the growing trade between Europe, India and China The inspiration behind the founding of the bank was Thomas Sutherland
Distribution network in India consists of 47 branches in 26 cities supported by 170 ATMs at 142 locations
HSBC is the 6th largest Credit Card issuer in India with over 1.3 million cards in force In 2005,HSBC was the largest distributor of Retail Mutual Funds in India
SERVICE PROVIDED
Savings & Current Accounts
SWOT ANALYSIS
STRENGTHS
Brand Name Compatible Price Diversified Schemes Less Risk Easy procedures for account opening Debit cum ATM card facility
WEAKNESS
Prone to Market Risk
Tough Competitions
Incapability of Customers
OPPORTUNITIES
Hoarding Indian Capital Market is Growing Branch expansion
THREATS
Tough Competition Unawareness Changing Scenario
Political Factor
RECOMMENDATIONS
The investors above the age of 50 years must be taken into consideration
HSBC must lay down some sound strategies to trap more customers HSBC must use marketing tools
The organization is lacking on the parameters of motivation HSBC should organize programs for customer awareness in developing
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