Chapter

11

Hiring, Training, and Evaluating Employees

Copyright 2007 South-Western. All rights reserved.

Hiring, Training, and Evaluating Employees

Hierarchy of Needs

Copyright 2007 South-Western. All rights reserved.

Hiring, Training, and Evaluating Employees

Human Resource Management

Planning for staffing needs

Recruiting and hiring

Training and development Appraising performance Managing compensation and benefits Overseeing employment status
Chapter 10 - 3 Prentice Hall, 2004 Busi

Hiring, Training, and Evaluating Employees

Planning for Staffing Needs

Forecasting

From Business Plan

Estimate Demand for Employees

Estimate Supply of Employees

Evaluating Job Requirements

Perform Job Analysis

Write Job Descriptions

Write Job Specifications

To Hiring Process

Chapter 10 - 4 Prentice Hall, 2004 Busi

Hiring, Training, and Evaluating Employees

H.R. Planning

Planning Opportunity Compensation Skills Evaluation Labor Unions

Forecasting
Job Analysis Recruiting

Copyright 2007 South-Western. All rights reserved.

Hiring, Training, and Evaluating Employees

Recruitment

Planning Opportunity Compensation Skills Evaluation Labor Unions

Internal - Promotions

External - Screening

Copyright 2007 South-Western. All rights reserved.

Hiring, Training, and Evaluating Employees

Recruitment

Planning Opportunity Compensation Skills Evaluation Labor Unions

Copyright 2007 South-Western. All rights reserved.

Hiring, Training, and Evaluating Employees

Forecasting Supply and Demand

Part-Time Employees Temporary Workers
Outsourcing
Chapter 10 - 8 Prentice Hall, 2004 Busi

Hiring, Training, and Evaluating Employees

Evaluating Job Requirements

Job Analysis

Job Job Specification Description

Chapter 10 - 9 Prentice Hall, 2004 Busi

Hiring, Training, and Evaluating Employees

Recruiting Employees
Newspaper Ads Internet Ads

Internal Searches

Employment Agencies

Union Halls

Colleges

Trade Shows

Headhunters

Referrals

Chapter 10 - 10 Prentice Hall, 2004 Busi

Hiring, Training, and Evaluating Employees

How Employers and Job-Seekers Approach the Recruiting Process

Employers

Look Inside the Company

Networking and Personal References

Employment Agency or Search Firm

Unsolicited Rsums

Newspaper or Internet Want Ads

Job Seekers
Chapter 10 - 11 Prentice Hall, 2004 Busi

Hiring, Training, and Evaluating Employees

The Hiring Process

2
Screen Candidates

Select Qualified Candidates

Conduct Interviews

Evaluate Candidates

Check References

Select the Best Candidate

Chapter 10 - 12 Prentice Hall, 2004 Busi

Hiring, Training, and Evaluating Employees

Background Checks
Employment Verification Criminal Records Check Drug Screen Reference Checks Education Verification Motor Vehicle Records
Prentice Hall, 2004

Employers take the following steps before hiring applicants: 86% 81% 78% 70% 70% 56%
Chapter 10 - 13 Busi

Hiring, Training, and Evaluating Employees

Hiring and the Law

Equal Employment Opportunity Commission

Negligent Hiring

Immigration Reform and Control Act

Chapter 10 - 14 Prentice Hall, 2004 Busi

Hiring, Training, and Evaluating Employees

Preemployment Testing
Job-Skills Tests

Psychological Tests

Drug Tests
Chapter 10 - 15 Prentice Hall, 2004 Busi

Hiring, Training, and Evaluating Employees

Training and Development

Orientation

Training
Retraining
Chapter 10 - 16 Prentice Hall, 2004 Busi

Hiring, Training, and Evaluating Employees

Appraising Performance
Productivity

Written Evaluations

360-Degree Review

Criteria

Timing

Objectivity
Chapter 10 - 17 Prentice Hall, 2004 Busi

Hiring, Training, and Evaluating Employees

Administering Compensation
Incentive Programs

Wages and Salaries

Chapter 10 - 18 Prentice Hall, 2004 Busi

Hiring, Training, and Evaluating Employees

Compensation Package
Salary

Planning Opportunity Compensation Skills Evaluation Labor Unions

Perquisites

Stock Options

Benefits

Commissions

Profit Sharing

Bonuses

Copyright 2007 South-Western. All rights reserved.

Hiring, Training, and Evaluating Employees

Employee Benefits and Services

Retirement Benefits

Insurance

Employee Stock-Ownership Plans

Stock Options

Family Benefits

Employee Assistance Benefits

Chapter 10 - 20 Prentice Hall, 2004 Busi

Hiring, Training, and Evaluating Employees

Overseeing Changes in Employment Status

Promotion Reassignment

Termination
Prentice Hall, 2004

Retirement
Chapter 10 - 21 Busi

Hiring, Training, and Evaluating Employees

Employee Skills
Technical DecisionMaking

Planning Opportunity Compensation Skills Evaluation Labor Unions

Human Relations

Safety

Customer Service

Copyright 2007 South-Western. All rights reserved.

Hiring, Training, and Evaluating Employees

Evaluating Performance

Planning Opportunity Compensation Skills Evaluation Labor Unions

Copyright 2007 South-Western. All rights reserved.

Hiring, Training, and Evaluating Employees

Evaluation Form

Planning Opportunity Compensation Skills Evaluation Labor Unions

1 Communicate responsibilities 2 Inform of deficiencies 3 Be consistent

Copyright 2007 South-Western. All rights reserved.

Hiring, Training, and Evaluating Employees

Labor Conflicts
Picketing
Boycott Strike Injunction Lockout
Copyright 2007 South-Western. All rights reserved.

Planning Opportunity Compensation Skills Evaluation Labor Unions