ISO 9000

ISO FAMILY
HISTORY TYPES BENEFITS

Iso Family
1 ISO 1 ISO 999 (General purpose,lang,Engg) 2 ISO 1000 ISO 4999(Paints and varnishes,Photography,Document handling) 3 ISO 5000 ISO 9999(for all types of IT work,Quality Mgmt) 4 ISO 10000 ISO 14999(medical, Ergonomic, Plastics) 5 ISO 15000 ISO 19999(Electronics , Geographic,IT) 6 ISO 20000 ISO 29999(Food safety , IC, Petrolium) 7 ISO 30000 ISO 39999(Marine, Risk Mgmt) 8 ISO 80000(Nano Technology ,Healthcare)

QUALITY CULTURE CONTINUOS IMPROVEMENT IQAC ROLE IN SOCIETY

DIMENSIONS OF QUALITY Product Software Services Systems view

How to assure Quality? Self-Evaluation External Quality Monitoring

QUALITY ASSURANCE IN B SCHOOL

Flow Chart Graphs Fish-bone Diagram Check Sheets Baldrige Criteria ISO 9000: 2008 Total Quality Care Total Quality Management NACC Model

USA UK Australia INQAAHE APQN ENQA

Revise no

Prepare eligibility.cond.

Rev.& discuss

Is it acceptable

yes

Prepare for entry

Cap rounds

Verification Verification

Application filling

Advt. coming
Process complete

allotment

eligible

admission

reset

Top 10 countries for ISO 9001 certificates (change): 1 January 2013 1. China: 328,213 (+31,175) 2. Italy: 171,947 (+33,055) 3. Japan: 56,912 (-1,924) 4. Spain: 53,057 (-6,777) 5. Germany: 49,540 (-1,043) 6. United Kingdom: 43,564 (-1,285) 7. India: 29,574 (-4,358) 8. France: 29,215 (-498) 9. Brazil: 28,325 (+1,662) 10. Republic of Korea: 27,284 (+2,506) 11. USA: 25,811 (+710)

FISH BONE DIAGRAM

HEALTHY PRACTICES ORG.MGMT. RESERCH

QUALITY EDUCATION B SCHOOL ADMI

CURRICULUM GOALS & OBJECTIVES

QUALITY
FEEDBACK

BUDGET

RESERCH CULTURE

WELFARE SCHEMES INNOVATION FINANCIAL AID SPORTS COMPUTER CENTER LIBRARY INFRASTRUC.

PUBLICATIONS

MONITORING STUDENT PROGRESS

COUNSELLING
HEALTH CARE STUDENT SUPPORT

ADMISSION PROCESS LEARNING EVALUATION

TEACHING

Setting Objectives For ISO Achievement

SL. NO. 1. 2. 3. CRITERIA COMPULSARY ATTENDENCE FOR STUDENTS IDEAL TEACHER STUDENT RATIO AVAILABILITY OF ALL REQUIRED RESEARCH OR STUDY MATERIALS FOR TEACHERS AND STUDENTS STUDENT PERFORMANCE TARGET TARGET PERFORMANCE 85% 1:20 100%

4.

ATLEAST 60% STUDENTS ACHIEVENG MORE THAN 70% AGGREGATE MARKS ATLEAST 75% STUDENTS MUST GET PLACEMENTS ATLEAST 5 LAKHS/ANNUM FOR 80% OF THE STUDENTS PLACED 100% FACILITY FOR ACCIDENT PREVENTION AND ACCIDENT ASSISTANCE

5. 6. 7.

TARGET FOR PLACEMENTS TARGET PACKAGE FOR STUDENTS FACILTY FOR EMERGENCIES LIKE ACCIDENT INSIDE PREMISES

ISO FAMILY
HISTORY TYPES BENEFITS STEPS

STRATEGIES FOR ACHIEVING ISO STANDARDS

Quality management by NAAC 4 -point grading system 1.The University of Mumbai has been given a ranking of five stars by the National Assessment and Accreditation Council (NAAC). 2.awarded a CGPA of 3.05 out of 4 and the highest rating ("A" grade) 3.University of Mumbai with the status of ''University with Potential for Excellence" 4.the year-2013 the University of Mumbai ranked fifth in the list of top ten best universities in India by India Today

CATEGORIES 1.LEADERSHIP 1.1 SENIOR LEADERSHIP 1.2 GOVERNANCE SOCIAL RESPONSIBILITY 2.STRATEGIC PLANNING 2.1 STRATEGY DEVELOPMENT 2.2 STRATEGY DEPLOYMENT 3.STUDENT ,STAKE HOLDERS & MARKET FOCUS

POINTS 120 70+50 85 40+45 85

4.MEASURMENT ANALYSIS & IMPROVEMENT

5.WORKFORCE FOCUS 5.1 ENGAGEMENT 5.2ENVIORNMENT 6.PROCESS MANAGEMENT 6.1 MANAGEMENT AND IMPROVEMENT 7.RESULTS TOTAL

90
85 45+40 85 450 1000

BALDRIGE CRITERIA FOR PERFORMANCE EXELLENCE IN EDUCATION

Reference Websites
http://www.whittingtonassociates.com/2013/01/iso-certificate-survey-3/ www.iso.org/ en.wikipedia.org/wiki/International_Organization_for_Standardization www.isoindia.org/ Books 1.Production & Operation Mgmt by S Anil Kumar,N.Suresh 2.NAAC Publications