Ehtyk0605 V4

www.micros-fidelio.
net
MICROS - FIDELIO
Opera Hotel Edition
Functionality changes from V3 to V4
www.micros-fidelio.net
Welcome to Version 4
This presentation will take you through the new features available in Version 4 of Opera. This will get you ready for your upcoming upgrade.
Opera PMS whats new?

Profiles

Advanced Relationships New buttons in the Profile Options
Reservations

Colours Reservation, VIP or Market New Reservation Type configuration options Room move parameter setting for default return status Custom Reference Global Alerts
Rate Query

Primary Relationships population Turnaway, now with country and postal code LOVs now with multiselect Average / Total / First Night Rate display
Rates

Rates per person Added value setting Rate details split Rate code routing
Reservations

Source Main Group now available Hyperlink on room type and room in RSEDIT New options in Add On Screen Profile selection in Multiple Payment Screen Multiple CRS numbers Guest message screen enhanced Locators available for checked out guests
Housekeeping

Facility Management screen enhanced Turndown Functionality Enhanced expanded view

Quick keys and Miscellaneous

Room plan Dashboard Wakeup calls Floor plan Track It Logbook
Cashiering

Privileges Pre and post Stay charging Auto post to No Show Reservations Post charges to Cancels and no shows Auto Checkout to AR Shift drop negative Amount Parameter Number of copies per receipt type Open folio
Routing by percentage Credit card rebate validation Scheduled Checkout Moved phone Details Option Early departure handling with calculation rules Multi user cashier login Compulsory Check number Automated No Show Posting Scheduled Credit Card Authorisation

A/R & Finance

Finance Charges Auto Assign AR numbers AR postings in cashier journal Search by credit Card in Journal and History End of month reminder Cycle
Configuration

User configuration Password validation Password lockout
Reporting

Report configuration Shift Report configuration Report Scheduler Number of copies fix
General

Trace file generation Login Page Supervisor Password Change
Profiles - Relationships
Realtionships now made easier with the
possibility to remove Advanced Relationship handling
Rate Query
Primary Relationships population each
time a profile that is attached to a company or agent is selected the company/agent name will populate automatically. The negotiated rates that are attached to all linked Profiles will be displayed on the Rate Grid
Multiselect LOVs
Turnaway now also allows

the entry of country and postal code
Rate Query
If the average rate

button is ticked the rate grid will show the total rate/no of nights
In the case of rate

change this will show you the rate for the first night only
The total rate will

show the rate X no of nights
Reservations
Source Codes can now be selected via the Source Group as known earlier with the Market Code and Market Group
New Hyperlink on
room type and room in Reservation Screen, that takes you directly to the configuration details
Multiple CRS/GDS numbers can now be

entered on a single reservation with the added possiblity to search for all CRS/GDS numbers of a single reservation
Reservations Add On Options
New options
on the add on screen
Reservations Multiple Payments
Profile selection in multiple payment screen
Reservations - Messages
Enhanced guest message screen
to facilitate message entry and view
Reservations - Locators
Locators now available for checked out guests
Reservation Types
New options on reservation type configuration
Reservation Colors
It is now possible to define what the colour
of a certain reservation should represent
If Market Code is selected, the

colour will be entered on the Market Code level as known today, if VIP Level is selected an additional colour option will appear in the VIP code configuration. If Reservation is selected; the option to configure free format codes appears in Configuration -> Reservation -> Codes
When choosing Reservation in the

parameter setting, the codes are configured as below and can be completely hotel specific
Reservation Colors
If reservation colours are selected,
the colour may be added on the reservation screen
The colour appears both in the

Arrival search screen, in the Room Plan and in the Telephone Operator screen
Reservations Global Alerts

Hints from Fidelio V6
The new functionality of Global Alerts

offers the possibility to generate Alerts for all reservations that contain a certain code like in this example, where every reservation with a LH or SK membership attached will receive an Alert for free access to the executive lounge.
Reservations Custom Reference

Custom Reference this new option
allows you to freely define a search value that can be added in the Custom Ref field on the reservation screen. You may then search for the value in the Advanced option of the Reservation Search screen
The Custom Reference

field also appears on the Rooming List screen, so values can be added directly when entering the names of a group
Rates Value Added Rates
If this new parameter is

switched on, the rates can be configured as added amounts per person in the Rate Code
The Split button allows you to

split an existing Rate Detail in two (3) parts
Rates Rate Code Routing
On the more fields tab Opera now offers the ability to set a
routing for the rate code. The user will be prompted to apply the routing if the rate code is used on a reservation.
Housekeeping Task Assignment
Simplified Task assignment screen This screen is only shown if the

advanced button is used
Housekeeping Task Assignment
More colours No of rooms
No of credits showing
Housekeeping Facility Management

Facility Management
screen has been refreshed to look similar to the rest of the Opera screens
New overview screen of the total

number of tasks per room type
Housekeeping - Turndown
Turndown now exists as a separate functionality, rather than as part of the tasks when issuing task sheets.
Each room number that is eligible for

turndown must be ticked in the room number configuration screen, and the accurate number of credits set up
For full flexibility, turndown can

be added or removed on each reservation
Housekeeping - Turndown
Turndown now has its own menu option in the
Housekeeping Management section
To print a task sheet for turn down,

simply click on Report and select the number of attendants and the maximum number of credits
Quick Keys Room Plan

The Advance button will give the detailed availability Component rooms can
now be seen, rooms that are included in the suites are shown with indent
Detailed Availability
Room Plan Ctrl+F3
Quick Keys Dashboard

Dashboard Ctrl+ F4
New buttons
Quick Keys Wake Up Calls

New and
refreshed wake up call screen, showing statuses and clock
Quick Keys Floor Plan

Enhanced floor plan
with user friendly icons and easy configuration
Floor Plan Shift + F5
Track It
Track It Dashboard
The new functionality Track It allows the hotel to keep track of luggage, lost items and maintain cars for valets.
The ticket numbers can be entered, linked to specific reservations and monitored with statuses like Delivered to Room or Located in Luggage room in West Wing
Additionally, different Track It entries can be configured to automatically create traces and of course, all Track It items show with lamps on the Reservation screen
Log Book
The Log Book is here now all inter-departmental communication and handover can be handled in Opera.
Cashiering Pre & Post Charges

Pre and Post Charges are
parameter driven and can be used separately or together for both of them Rules must be configured
The Rules define the limitations

to which reservations can have charges
These Rules will override any

other action
Cashiering Pre & Post Charges
The Privileges of each reservation will adapt the settings of the Rules, however it is always possible to
remove these privileges for specific reservations if needed.
Even if Privileges are granted to a reservation, if the reservation does not comply with the Rules, no
charges can be made
Pre Charges can be done as far in advance as configured in the Rules Post Charges can only be done on the day of departure if Open Folio is not used
Cashiering Open Folio

Open Folio works in conjunction
with Post Charges this allows you to check out a guest with an open balance.
The Post Charges will be allowed

for as long as configured in the Rules
The Open Folio can remain in

house for as long as desired
Possibility to search for Open

Folios only in the Advanced tab of the Billing Search screen
Enhanced PX functionality from Fidelio V6
Cashiering Scheduled Check Out

This new functionality allows guests
to be scheduled for check out at a given time, the new check out processor in the Opera Utilities will process these guests to status Checked Out (with a 15 min interval)
Upon check out a prompt

will appear and you can choose to schedule the guest for check out
The balance of the guest

folio must be zero in order to be checked out automatically
Cashiering Cheque Number

Cheque number can now
be made mandatory for certain transaction codes, this is done by ticking the box Check No. Mandatory on the actual transaction code
Prompt will be
returned if cheque number is omitted.
Cashiering
Now Opera offers the ability to
allow negative cash drop by switching off the parameter for positive cashier drop
To accommodate a natural work flow, the

Disable / Enable Phone button has been moved to a tick box in the Print Folio screen
Cashiering Credit Card Rebate

With functionality Credit Card Rebate
Validation switched on, any rebate posting done in a credit card transaction code will be validated against the total debit of the bill.
Reference field also becomes mandatory when

negative payments are posted, as with negative postings today
Cashiering Routing Limits %
Routing limits now also have the percentage

option available
Cashiering Shared Cashiers

Floating Cashiers now available in Opera
any user that does not have a cashier attached is able to login to any cashier that is configured as shared.
A/R Finance Charges

AR Finance Charges allows you to set
up a fixed amount to be charged on top of each invoice on a given day of the month
In the AR account type set up, the

additional fields will display, allowing you to define the amount or percentage that should be posted. The amount will be posted in the transaction code defined in the parameter setting in the AR parameter group
A/R Automatic A/R Numbers
With the new functionality

switched on, whenever a check out is made to City Ledger, Opera will now offer to create the A/R account automatically
A/R Postings in Journal

Postings made in an A/R account now
also show in the cashier journal screen
Now Opera has the ability to search for

credit card number in the journal screen
Reports
New screen for the reports configuration
Reports Shift Reports

You can now create your shift reports
in a few clicks:
Setup Report setupShift reports Create the report name and click ok
and the screen below appears
In this screen you have a list of all the

reports, to add a report to your shift reports; mark them and press add to they move from left to right
Reports Scheduler
Report Scheduler you

can set a time or day when you want certain reports to automatically be print, filed or sent via e-mail
Configuration
New user configuration screen A user can be locked out if he
enters the wrong password more than 3 times
The password should not be less than

6 figures and it should be a mixture of letters and numbers
Possibility to define which

applications a user can access
Login Screen
New Login Screen

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www.micros-fidelio.

Opera PMS whats new?

Opera PMS whats new?

Opera PMS whats new?

Turnaway now also allows

If the average rate

In the case of rate

The total rate will

Multiple CRS/GDS numbers can now be

Reservations Add On Options

Reservations Multiple Payments

Profile selection in multiple payment screen

Locators now available for checked out guests

If Market Code is selected, the

When choosing Reservation in the

The colour appears both in the

Reservations Global Alerts

The new functionality of Global Alerts

Reservations Custom Reference

The Custom Reference

Rates Value Added Rates

If this new parameter is

The Split button allows you to

Rates Rate Code Routing

Housekeeping Task Assignment

Simplified Task assignment screen This screen is only shown if the

Housekeeping Task Assignment

More colours No of rooms

Housekeeping Facility Management

New overview screen of the total

Each room number that is eligible for

For full flexibility, turndown can

To print a task sheet for turn down,

Quick Keys Room Plan

Room Plan Ctrl+F3

Quick Keys Dashboard

Quick Keys Wake Up Calls

Quick Keys Floor Plan

Floor Plan Shift + F5

Cashiering Pre & Post Charges

The Rules define the limitations

These Rules will override any

Cashiering Pre & Post Charges

Cashiering Open Folio

The Post Charges will be allowed

The Open Folio can remain in

Possibility to search for Open

Enhanced PX functionality from Fidelio V6

Cashiering Scheduled Check Out

Upon check out a prompt

The balance of the guest

Cashiering Cheque Number

To accommodate a natural work flow, the

Cashiering Credit Card Rebate

Reference field also becomes mandatory when

Cashiering Routing Limits %

Routing limits now also have the percentage

Cashiering Shared Cashiers

A/R Finance Charges

In the AR account type set up, the

A/R Automatic A/R Numbers

With the new functionality

A/R Postings in Journal