DEPOT-OPERATIONS

COMPREHENSIVE

Key performance areas

For Operational Excellence


Public dealing skills ( ) Cash Verification ( )
MRP

House Keeping ( )

Material Handling ( ). Legal Document ( ). Logistics planning ( ). Systematic order execution ( ) Transport claim settlement( ).

 Good communication skills ( ). Politeness () Ability to interact with other functional processes (

Public dealing skills

). Coordination with Sales Team ( ) Alertness to happening around( ) Learning attitude ( ) Relationship management ( ) Team building capacity( ) Increasing use of IT / Data management ( ) Any problems or issues Ask WHY 5 times( 5 )

Cash verification
Physical cash should be equal to the opening cash in cash book as on

date.
Dasti

payment should be avoided(

If at any conditions Dasti given by the order of H.O, then it should

be settled at earliest( , ) ).
No excess cash to be kept at Depot for safety purpose (Depot

Stock verification MRP wise

Daily opening stock and closing stock to be counted

physically and the same to be tallied with Axapta Stock.

Physical stock at any condition should match with the

stock mentioned in Axapta.

If

any discrepancy, it should be highlighted in

Operations and ERP Department.

House Keeping.
Employee should be properly dressed ( ).

Defined office area ( )

Depot should be cleaned (floor as well as the ceiling area) (

All electronic equipments should be kept Dust free and cleaned on daily

basis ( ).
All furniture & fixtures should be maintained and properly repaired if

required.
Unnecessary scrap not to kept in depot premises (

).

Materials Handling.
Stock to be kept sku wise and systematically. If possible stock should be stored in rows of not more than 10s

height to avoid material damages. Stock to be kept on Tirpal. Transit damage to be repacked at earliest. Non sellable/transit Damage stock to be sent for recycling/reprocessing. loose carton/Nug to be repacked immediately and ensure that loose material should not to be sold. Sewing machine should be available at every depot in proper working condition. Loading and unloading should be done by the use of loading patra/sand bags only. No product of the company to be used for loading and unloading.

Legal Documents
Power of Attorney.
Lease deed. Bank authority. Sales tax registration certificate. NOC or any other registration by local authorities. Ex

NOC FROM Grampanchayat or muncipal. Copy of approvals given by H.O. Duly updated attendance register.

Systematic order execution

Stock arrangement at Depot as per the sales

demand from the concerned Units. Sale order to be accepted through mails/SMS/Fax from the concerned sales team. Sale Order register to be made and updated on daily basis. D.O to be released immediately after taking RTGS + Ghar office position. Sale Order execution by FIFO method.

Logistics planning

Selection of reliable transporters. Analysis of Transport market Value Ex- Own Office , Num. of Vehicles owned etc. Avoid dependency on one transporter. Daily freight rates (Competitive) should be taken in an open market from each transporter. Entry to be made in Freight quotation format/register on daily basis, it should be kept in records for future reference and the same to be send to H.O. Freight rates should be negotiated on daily basis and be finalized considering the least cost and timely delivery. During delivery of material vehicle condition should also be considered. Ex- Tyre,tirpal etc. Halting of vehicle should be avoided to have a better position in the market and for getting the best rates. Counting of stock should be done by the loading supervisor at the time of loading and the same shall be done taking the transport staff in good faith. Blank Bilty should not remain with Depot.

Transport claim settlement..

In case of any claim due on transporter the same shall be

settled immediately and be informed to the concerned persons at H.O. Shortage of stock to be adjusted internally. In case the stock gets wet/damage due to rain while delivery of material the damage stock received will be considered as claim and the loss will be settled by the transporter. In case the claim amount exceeds the freight the same shall be discussed at H.O and claim settlement will be done as per the decision taken by the management. In case of theft or loss of material during delivery , it shall be Considered as claim and the loss will be settled by the transporter.

Without continual growth and progress, such words as improvement, achievement, and success have no meaning.

Benjamin Franklin