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integrity, humility, fidelity, courage, justice, patience. There are basic principles of effective living and one can experience true success and enduring happiness by integrating these principles into their basic character
Personality Ethics
Focus more on personality Public image, attitude, behaviour,
Character Ethic
Success depends on things like integrity, humility, fidelity, temperance, courage, justice, patience, industry, simplicity and modesty.
Although image, techniques and skills can influence your outward success, the weight of real effectiveness lies in good character
Power of Paradigm
Paradigm comes from a greek word. Means model,theory,perception,assumption or frame of reference. How we see the world?
We assume the way we see things is the way they are. Paradigms are the source of our attitudes and behaviours.
Paradigm Shift
Seeing and Being
Act as lighthouse. Principles are natural laws that cannot be broken. Principle of fairness, integrity and honesty, human dignity, potential Universally applicable
Principles are fundamental guidelines for human conduct that are proven to have enduring, permanent value. Principle of Growth and Change: step by step
Habit
We are what we repeatedly do Excellence ,then ,is not an act ,but a habitAristotle
Knowledge
Skill Desire
EFFECTIVE HABITS
HABITS
Skills (how to) Desire (want to)
Effectiveness
P/PC Balance : The Principle of Effectiveness Goose and golden egg Relative /relationship Production The desired results produced Production Capability Maintaining, preserving and enhancing the resources that produces the desired results
Character
Competence
CHARACTER
COMPETENCE
JUDGEMENT
Stimulus
Response
Stimulus
Response
PROACTIVE MODEL
Stimulus
Freedom to Choose
Response
SelfAwareness
Independent Will
Imagination
Conscience
BE PROACTIVE
I can forgive, forget, and let go of past injustices
Reactive
There is nothing I can do Thats just the way I am He makes me so mad They wont allow that I have to do that I must If only
Proactive
Lets look for alternatives
I can choose a diff approach
I control my own feelings I can create an effective presentation I choose I prefer I will
Circle of Influence
Where do you focus your time and energy? Proactive people focus their efforts in the Circle of Influence. Reactive people focus their efforts in the Circle of Concern.
Direct Control
Indirect Control
No Control
Mental Creation
Physical Creation
Most endeavors that fail, fail with the first creation. Leadership is the first creation and Management is the second
creation. Management is doing things right but Leadership is doing the right things.
At The Centre
Whatever is at the centre of our life will be the source of our Security, Guidance, Wisdom and Power.
Work Centeredness
Possession Centeredness Pleasure Centeredness Friend/Enemy Centeredness. Religion Centeredness
Urgent
Not Urgent
I
Important
. . . Crisis Pressing problems Deadline-driven projects, meetings, preparations
II
. . . . . . . Preparation Prevention Values clarification Planning Relationship building True re-creation Empowerment
Not Important
III
. . . . . Interruptions, some phone calls Some mail, some reports Some meetings Many proximate, pressing matters Many popular activities
IV
. . . . . . Trivia, busywork Some phone calls Time wasters Escape activities Irrelevant mail Excessive TV
P1s
Importance Vs. Urgency Effective Management is putting first things first Urgent Matters are usually visible Important Matters contribute to our mission Effective People stay out of III & IV
NOT IMPORTANT
Distraction s
Time Wasters
Often things just happen in life and we need to deal with them like being sick and not being able to work on an assignment until the last minute, however, we are often the cause of many of the Q1 headaches because we put off doing important things until the last minute and they then become urgent. Too much life in Q1 = Stress, Burnout, Mediocre Performance
characterized by responding to other peoples every whim. This quadrant is jam packed full of things that are very important to other people but not to you. Results of spending too much time in Q3 =
category?
waste and excess. These activities are neither urgent or important. Results of spending too much time in Q4 =
this category?
Quadrant 2.
The Prioritizer
This is the category of things that
are important but not urgent. Q2 is the quadrant of excellence where things are done and organized before they become urgent and a stress in our lives. Results of spending time living in Q2 = Control of your life, Balance, High performance. How many of us fall into this category?
Quadrant 2
questions
What one thing could you do in your personal/professional life that would make a tremendous difference ?
Organize Weekly
Exercise Integrity
Evaluate
The Key is not to prioritize your schedule but to schedule your priorities.
These are the habits that lead to interdependent relationships. Habit Four : Think Win-win The attitude of seeking solutions, so that every one can win. Do this by communicating. This is done by Habit Five
Habit Five : Seek first to understand, then to be understood Habit Six : This is the habit of creative co-operation - Synergy This happens when two sides in a dispute work together to come with a solution which is better than what either side initially proposed.
Win-Win
Win-Lose
Lose-Win
Lose-Lose
Win
Win-Win or No-Deal
Win-Win : People who choose to win and make sure others also win practice win-win. People with a win-win paradigm take time to search for solutions that will make them happy and simultaneously satisfy others. Characteristics Seeks mutual benefit Is cooperative, not competitive Listens more, stays in communication longer, and communicates with more courage.
Win-Lose : People with a win-lose mindset are concerned with themselves first and last. They want to win, and they want others to lose. They achieve success at the expense or exclusion of anothers success. They are driven by comparison, competition, position, and power. Characteristics Is very common scripting for most people Is the authoritarian approach. Uses position, power, credentials, possessions, or personality to get the Win.
Lose-Win : People who choose to lose and let others win show high consideration for others, but lack the courage to express and act on their feelings and beliefs. They are easily intimidated and borrow strength from acceptance and popularity. Characteristics Voices no standards, no demands, no expectations of anyone else. Is quick to please or appease. Buries a lot of feelings.
Lose-Lose : People who have a lose-lose paradigm are low on courage and consideration. They envy and criticize others. They put themselves and others down. Characteristics Is the mindset of a highly dependent person. Is the same as a no win because nobody benefits. Is a long-term result of a win-lose, lose-win, or win.
Win : People who hold a win paradigm think only of getting what they want. Although they dont necessarily want others to lose, they are personally set on winning. They think independently in interdependent situations, without sensitivity or awareness of others. Characteristics Is self-centered. Thinks me first. Doesnt really care if the other person wins or loses. Has a Scarcity Mentality.
Win-Win or No Deal : Win-Win or No Deal is the highest form of win-win. People who adopt this paradigm seek first for win-win. If they cannot find an acceptable solution, they agree to disagree agreeably. Characteristics Allows each party to say no. Is the most realistic at the beginning of a relationship or business deal. Is the highest form of Win.
Character Relationships
Trust, EBA
Mutual Commitment
Always achievable
A manipulative effort
Being genuinely interested in seeking another persons point of view whether or not you agree Attitude of openness
Habit Five
-Seek First to Understand, Then to Be Understood
7%
38% 55%
unlike defective people who have no genuine desire or interest in anyone else but himself/herself.
In order to Win-Win, you need to first
understand
The one who listens does the most work, not the one who speaks
Repeat verbatim just words not feelings Rephrase content summarize meaning in your own words Reflect feelings capture feelings in your own words Rephrase content and reflect feelings express both in your own words Discern when empathy is not necessary or appropriate
The key to listening is with the eyes and the heart
Synergy
Win-lose competition. Group think (giving in to peer pressure). Always easy. Only a negotiation technique.
LEVELS OF COMMUNICATION
High Synergistic (Win/Win)
TRUST
Respectful (Compromise)
COOPERATION
High
Problem or Opportunity
Synergize
Habits 4,5, & 6 The Action and Process
Third Alternative
SYNERGY
The Result
Anxiety Fixation
Jealousy Ego
The essence of synergy is valuing the differences. Valuing the differences does not imply that individuals approve of or agree with differences; however it does mean that people respect differences and view them as opportunities for learning. The differing opinions of others and their viewpoints, perspectives, talents and gifts are valuable when seeking solutions. These differences enable you to discover and produce things together that you would much less likely discover and produce individually. At what level do you value the differences ?
Celebrate Value
Accept
Tolerate
Sharpen the Saw is a daily process of renewing for four dimensions of our nature : Physical, Mental, Spiritual and Social / Emotional. These four dimensions sustain and increase our capacities and help us discipline our mind, body and spirit. This daily private victory is a victory over self. Not only does the daily Private victory stimulate growth, but it also helps us to achieve the Public Victory. As we achieve these victories through renewal, we cultivate and nurture the other six habits.
PHYSICAL
MENTAL
SOCIAL/EMOTIONAL
Service, Empathy, Synergy, Intrinsic Security
SPIRITUAL
High
CONSIDERATION
Lose/Win
Win/Win
Lose/Lose
Win/Lose
Low Low
COURAGE
High
PARADIGM SHIFTS
A BREAK FROM TRADITIONAL WISDOM TOWARD 7 HABITS PRINCIPLES
We are a product of our environment and upbringing. Society is the source of our values. Reactive to the tyranny of the urgent. Acted upon by the environment. Win-lose. One-sided benefit. Fight, flight, or compromise when faced with conflict. Differences are threats. Independence is the highest value. Unity means sameness.
We are a product of our choices to our environment and upbringing. Values are self-chosen and provide foundation for decision making. Values flow out of principles. Actions flow from that which is important. Win-win. Mutual benefit. Communication solves problems. Differences are values and are opportunities for synergy.
Habit 4
Habit 5
Habit 6
Habit 7
Entropy. Continuous self-renewal and selfBurnout on one track - typically work. improvement.
INEFFECTIVE PEOPLE
Be Reactive.
HABIT 1
Proactive people take responsibility for their own lives. They determine the agendas they will follow and choose their response to what happens around them.
Reactive people dont take responsibility for their own lives. They feel victimized, a product of circumstances, their past, and other people. They do not see as the creative force of their lives.
INEFFECTIVE PEOPLE
Begin with No End in Mind.
HABIT 2
personal vision, correct principles, and their deep sense of personal meaning to accomplish tasks in a positive and effective way. They live life based on self-chosen values and are guided by their personal mission statement.
These people lack personal vision and have not developed a deep sense of personal meaning and purpose. They have not paid the price to develop a mission statement and thus live life based on societys values instead of selfchosen values.
INEFFECTIVE PEOPLE
Put Second Things First.
HABIT 3
These people exercise discipline, and they plan and execute according to priorities. They also walk their talk and spend significant time in Quadrant II.
These people are crisis managers who are unable to stay focused on highleverage tasks because of their preoccupation with circumstances, their past, or other people. They are caught up in the thick of thin things and are driven by the urgent.
INEFFECTIVE PEOPLE
Think Win-Lose or Lose-Win.
These people have a scarcity mentality and see life as a zero-sum game. They have ineffective communication skills and low trust levels in their Emotional Bank Accounts with others, resulting in a defensive mentality and adversarial feelings.
HABIT 4
INEFFECTIVE PEOPLE
HABIT 5
Through perceptive observation and empathic listening, these nonjudgmental people are intent on learning the needs, interests, and concerns of others. They are then able to courageously state their own needs and wants.
These people put forth their point of view based solely on their auto-biography and motives, without attempting to understand others first. They blindly prescribe without first diagnosing the problem.
INEFFECTIVE PEOPLE
Compromise, Fight, or Flight.
HABIT 6
Effective people know that the whole is greater than the sum of the parts. They value and benefit from differences in others, which results in creative cooperation and team-work.
Ineffective people believe the whole is less than the sum of the parts. They try to clone other people in their own image. Differences in others are looked upon as threats.
INEFFECTIVE PEOPLE
Wear Out the Saw.
HABIT 7
Effective people are involved in self-renewal and self-improvement in the physical, mental, spiritual, and socialemotional areas, which enhance all areas off their life and nurture the other six habits.
Ineffective people fall back, lose their interest, and get disordered. They lack a program of self-renewal and self-improvement and eventually lose the cutting edge they once had.
2.
3. The principle of staying positive and optimistic, radiating positive energy - including avoiding the four emotional cancers (criticizing complaining, comparing, and competing).
4. The principle of affirmation of others - treating people as proactive individuals who have great potential.
5. The principle of balance - the ability to identify our various roles and to spend appropriate amounts of time in, and focus on, all the important roles and dimensions of our life. Success in one area of our life cannot compensate for neglect or failure in other areas of our life.
Self-Awareness
We begin to become self-aware and explore the programs we are living out. We come to realize that we stand apart from our programming and can even examine it. We also realize that between stimulus and response, we have the freedom to choose. This self-awareness then leads to the ability to look at other unique endowments in our secret life.
Conscience
Our conscience is our internal sense of right and wrong, our moral nature. It is the greater harmonizer and balance wheel of all the principles that govern our behavior. Our conscience gives us a sense of the degree to which our thoughts and actions are in harmony with our principles.
Power of Imagination
We can visit the power of the mind to create or to imagine that which does not exist now. In that imagination lie our faith and our hope for the future. We look at what is possible, what we can envision.
The world, though, is a vastly changed place. Being effective as individuals and organizations is no longer merely an option survival in today's world requires it For todays knowledge worker era, we need additional habit for personal effectiveness We need to reach beyond Effectiveness towards Fulfillment, Contribution and Greatness We need to find our inner-voice and inspire others to find theirs (In other words, finding inner-voice is identifying the strengths, talents of the individual and work on it)