Human Behavior

(With Reference to Transaction Analysis)

Presented By: Akansha Gupta Shrey Gulati MFM-II(2013-15) Presented To: Prof. A. Srinivasa Rao

Human Beings have different egos and these ego clashes with each other results in causing conflicts and hence, a stressful life.

Transactional Analysis
Transactional Analysis is a theory developed by Dr. Eric Berne in the 1950s. Originally trained in psychoanalysis, Berne wanted a theory which could be understood and available to everyone. Transactional Analysis is a social psychology and a method to improve communication. The theory outlines how we have developed and treat ourselves, how we relate and communicate with others, and offers suggestions and interventions which will enable us to change and grow.

TA includes 3 major areas that are Ego States, Transaction, and Strokes & Games.

Each of our personalities is made up with various Ego states

The Parent The Adult The Child These Ego states are developed or borrowed based on our Upbringing, parents influence and surroundings Irrespective of age, all of us have these ego states within us.

Parent Ego
Characterized by domineering, over protective & loving, stern and critical. It is illustrated by those who establish standard and rule for other.

Adult Ego

In this people attack problems in a cool minded rational manner. In adult state information is gathered, carefully analyze it, generate alternative, and make logical choices.

Child Ego

This is the part of ego state where we are submissive & conforming, insubordinate, emotional, joyful, or rebellious. Characterize by very immature behaviors.

In short

Basic human ego states (Personality states)

THREE BASIC EGO STATES FURTHER BREAKDOWN OF EGO STATES

P
(PARENT)

CRITICAL PARENT NURTURING PARENT

LECTURING, CRITICIZING, MANY OUGHTS, SHOULD &DONTS CONSOLING, TAKING CARE OF OTHERS, SYMPATHY OBJECTIVE, RATIONAL, ORIENTED TOWARD PROBLEM SOLVING, DEEMPHASIZE EMOTION MODIFIED BEHAVIOUR TO CONFORM TO ADULT EXPECTATIONS, MANUPULATIVE, SUMBISSIVE

A
(ADULT)

ADULT

C
(CHILD)

ADAPTED CHILD NATURAL CHILD PLAYFUL, IMPULSIVE, NATULRALLY CURIOUS &CREATIVE, FUN LOVING, REBELLIOUS

Typical ways of expressing ego states on the job

CANT YOU TURN IN A REPORT ON TIME JUST ONCE?

CRITICAL PARENT

YOU SHOULD CLEAN UP YOUR DESK ONCE IN A WHILE! IM SURPRISED AT YOU THIS PRODUCT SHOULD HAVE BEEN COMPLETED A MONTH AGO.

NURTURING PARENT

IM ONLY TRYING TO HELP YOU LET ME CLEAN UP THAT DESK FOR YOU, MR. SMITH YOUVE DONE A SWELL JOB, TOM. WHAT ARE THE ALTERNATIVES? CANT WE REACH SOME SORT OF COMPROMISE? WHAT CONSEQUENCES WILL THIS ACTION HAVE? ANYTHING YOU SAY, SIR! SORRY, ILL TRY TO IMPROVE. WHY DO YOU ALWAYS PICK ON ME THE OTHERS WERE IN ON THIS TOO! LET ME SEE HOW THIS GADGET WORKS. WONDER WHAT HAPPENS IF WE DO IT THIS WAY? LETS KNOCK OFF FOR TODAY! WHO WANTS TO WORK ON A FRIDAY AFTERNOON ANYWAY?

ADULT

ADAPTED CHILD

NATURAL CHILD

Types of Transactions

Complimentary transaction
It shows 3 possible complementary. Transactions are complimentary if the message sent or behavior exhibited by 1 person ego state receive the appropriate and expected response from the other person ego state.

Complimentary Transactions

What happened here?

Crossed transactions
It occurs when message sent the behavior exhibited by the 1 persons ego state is reacted to by an incompatible and unexpected ego state on the part of the other person.

Crossed Transaction

What happened here?

Duplex Transaction
They are very damaging to interpersonal relation because it always involve at least two ego state on the part of 1 person. Individual may say one thing but mean quite another.

Duplex Transaction

What happened here?