Nuclear Assurance Success Strategies

People Make All The Difference

Nuclear Assurance Strategies

Building on Our Success Invest in our people Right place at the right time Integrated Assessments/Audits

Products that drive performance Issue management Run like a business

Nuclear Assurance Strategies

Uphold Our Department Guiding Principles Personal Safety Culture Respect for Others Personal Integrity Professionalism Teamwork Strive for Excellence Professional Development (Training) Innovation / Continuous Improvement Empowerment / Freedom to Act Credibility

Nuclear Assurance Strategies

Understand Our Organizational Worth

We help protect the health and safety of the public by ensuring compliance with regulatory standards.
We help to protect the viability of our corporation by driving improvements in programs and processes, and by protecting the confidence of our regulators and shareholders.

We help to protect the future viability of Nuclear Power around the world by proactively seeking to obviate any potential significant events at our site.

Nuclear Assurance Strategies

Focus on People, Processes and Results

Talent Selection and Development

Hire for Talent - Talent Cannot be Taught Set Expectations - Define the Right

Outcomes Motivate the Talent - Focus on Individuals Strengths, not Weaknesses and Find the Right Fit for Each Individual Develop the Talent - Invest in Knowledge and Training

Nuclear Assurance Strategies

Focus on People, Processes and Results

Investing in Knowledge and Training

We place a high priority on maintaining

technical expertise in functional areas We have invested heavily in improving each individuals personal value through formal training and cross certifications. We have allocated more time for informal training than any other department. Continue to Assign Roles in Areas of Strength

Nuclear Assurance Strategies

Focus on People, Processes and Results

High Priority on Rewards and Recognition

We strive to maintain an excellent

working environment where we value everyones contributions and treat each other with respect. We allocate significantly more time and funding for both than any other department on site.

Nuclear Assurance Strategies

Focus on People, Processes and Results

Maintain Core 10CFR50 Appendix B Program

Must Ensure Compliance With Regulations Can be Done Efficiently

Integrated Audits and Performance Assessments

Hybrid of Continuous Auditing Manages Our Long Term Oversight Strategy

Nuclear Assurance Strategies

Focus on People, Processes and Results

Detailed Planning and Scheduling

Places Individuals in the Right Place at the Right Time

Find and Eliminate Administratively Cumbersome Processes

Avoid Self-Imposed Requirements That Hamper Speed and Flexibility

Nuclear Assurance Strategies

Focus on People, Processes and Results

Define & Achieve Desired Results

Define Desired Results in Terms of Concrete Outcomes

Improve Station Performance:

Identify Performance Gaps Communicate Those Gaps in a Manner That Solicits Effective Corrective Actions Follow-up to Verify That the Gaps Were Closed Escalate The Issue If the Actions Fall Short

Nuclear Assurance Strategies

Focus on People, Processes and Results

Measure Against INPO CrossCutting Performance Criteria and Warning Flags

Drive the Resolution of Identified Gaps (Effective Use of the Corrective Action Program) Deliver High Quality Products (Each Product has a $$$ Value)

Nuclear Assurance Strategies

Implement a High Performance Management Model

Vision Mission Goals and Standards Key Responsibilities Focus Areas

Nuclear Assurance Strategies

FPL Corporate Vision

We Will Be The Preferred Provider Of Safe, Reliable, And Cost-effective Products And Services That Satisfy The Electricity-related Needs Of All Customer Segments

Nuclear Assurance Strategies

Department Vision

To be recognized as the most effective oversight group in the nuclear industry

*The PSL Nuclear Assurance VISION was created by the Department during the 2002 Business Planning meeting

Nuclear Assurance Strategies

Department Mission

To plan and implement oversight activities that focus on nuclear safety, plant reliability and risk significant activities, while continually improving on safety, quality, speed and flexibility of the organization.

Nuclear Assurance Strategies

Strategies for Oversight Activities

Nuclear Assurance must strive to provide oversight in an intrusive and critical manner. Nuclear Assurance must strive to identify latent organizational weaknesses and underlying causes. Nuclear Assurance must strive to communicate insights to line organizations in every report.

Nuclear Assurance Strategies

Strategies for Oversight Activities

Nuclear Assurance must plan their activities in a proactive manner such that potential problems are identified so that they may be addressed before they can result in adverse consequences. Nuclear Assurance must be proficient at issue tracking and escalation. Nuclear assurance must strive to focus its limited resources on mission critical tasks.

Nuclear Assurance Strategies

Goals and Standards

Key Responsibility Areas Key Performance Indicators Instructions and Procedures Training and Development Rewards and Recognition

Nuclear Assurance Strategies

Key Focus Areas

Nuclear Safety
Plant Reliability Risk Significant Activities
Focus areas were established in 2000

Nuclear Assurance Strategies

Key Focus Areas

Nuclear Safety
RCS Pressure Boundary SSCs required to mitigate the consequences of an accident SSCs required to shutdown and maintain the plant in a safe condition

Nuclear Assurance Strategies

Key Focus Areas

Plant Reliability
Processes and Procedures that support equipment reliability

System Health Reports Plant Health Committee Maintenance Rule Work Management Process Outage Management PM Optimization Critical Spare Parts Program

Nuclear Assurance Strategies

Key Focus Areas

Risk
Risk = Probability + Consequences
(Error Rate) (Defense in Depth)

Probability: Work Preparation Work Performance Work Feedback

Consequences: ENGd Controls ADMIN Controls Cultural Controls Oversight Controls

Nuclear Assurance Strategies

Strive for Continuous Improvement

Critical Self-Assessments 100% Self-identification of Issues The only department on site with an Event-Free Clock Semi-Annual Evaluations of:
Leading the People Managing the Business

Nuclear Assurance Strategies

Maintaining Customer Satisfaction

Our Key Customers:

The Chief Nuclear Officer The Director Nuclear Assurance

The Company Nuclear Review Board

Other Important Customers:

Station Management Co-Workers, Friends and Neighbors

How are we doing?