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1. This program must be run in MS PowerPoint and requires sound. 2. Click View and then Slide Show. 3. Click Continue in the bottom right hand corner to advance to the first question. 4. Click on your answer. 5. Clapping indicates a correctly answered question. 6. Answering correctly advances you to the next question. 7. A buzzer indicates an incorrectly answered question. 8. Clicking on the headers or footers will open the web-site of SHOQ Quality Assurance Manuals Inc.
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A. Ways to reduce paper B. You give all documentation to your supervisor to maintain C. Documents are identified, authorized, reviewed
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A. Client requirements and lab capability B. Potential revenue C. Spelling and grammar
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A. monitor the labs performance in relation to the work performed B. review other clients samples and reports C. assist in testing their own samples
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A. How angry the client is/was B. The investigations and corrective actions taken by the lab C. How loud the client complained
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A. An evaluation of the significance of nonconforming work B. Repeating test conditions over until QC works C. C.Y.A
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A. Finger-pointing
B. Risk management C. An investigation to determine the root cause(s) of the problem
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A. Writing Job Descriptions B. Accrediting the analyst C. Ensure competence and authorize personnel
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A. Maximize profits
B. Meet the needs of the client and appropriate for the test C. Easily implemented by the lab
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A. Confidence limits are set at 17-25 B. Trends are detectable C. Technical staff are reminded of how much work it is to keep records
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A. It shall be uniquely identified and reference to the original B. It shall retain the same identity as the original C. The original is returned to the lab
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26 Question Scoring
Perfect Score: Quality Manager 1-2 wrong: Very Good 3 or more wrong: Review ISO 17025 standard or complete our ISO 17025 Quality Manual Template and utilize as a training tool in your laboratory