Professional Documents
Culture Documents
LEARNING OUTLINE
Follow this Learning Outline as you read and study this chapter.
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L E A R N I N G O U T L I N E (contd)
Follow this Learning Outline as you read and study this chapter.
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L E A R N I N G O U T L I N E (contd)
Follow this Learning Outline as you read and study this chapter.
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Managers are held most accountable for an organizations performance yet it is difficult to attribute good or poor performance directly to their influence on the organization.
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economy, customers, governmental policies, competitors, industry conditions, technology, and the actions of previous managers
Exhibit 3.1
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Implications:
Culture
Culture
Culture
is shared.
is descriptive.
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Exhibit 3.2
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Organizational Culture
Sources of Organizational Culture
The organizations founder
Vision
and mission
Exhibit 3.4
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Rituals
Repetitive sequences of activities that express and reinforce the values of the organization
Material Symbols
Physical assets distinguishing the organization
Language
Acronyms and jargon of terms, phrases, and word meanings specific to an organization
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Exhibit 3.5a
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Employee empowerment
Toleration of employees expression
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Benefits of Spirituality
Improved employee productivity Reduction of employee turnover Stronger organizational performance Increased creativity Increased employee satisfaction Increased team performance Increased organizational performance
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Exhibit 3.8
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of the environment: the number of components in an organizations external environment. of change in environmental components: how dynamic or stable the external environment is.
Degree
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Exhibit 3.10
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Stakeholder Relationships
Stakeholders
Any constituencies in the organizations external environment that are affected by the organizations decisions and actions
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Organizational Stakeholders
Exhibit 3.11
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