Integrated Management Framework

Introduction
What is PAS 99
Examples of Integrated Management Systems
Auditing IMS
Benefits & Barriers
What the Certification Bodies dont mention


What is PAS 99
Specification issued by BSI
Recognised by Certification Bodies
Framework by which you can manage all elements of
your business
ISO 9001
ISO 14001
OHSAS 18001
Sector Standards: ISO/TS 16949, ISO 13485 etc
Specialist Standards: Organic Food, Fair Trade, Lexel,
Sarbanes Oxley
Principles of PAS 99
Based on ISO 14001 structure
PDCA Cycle to support systematic management
Risk Based Standard
Helps is you really know your processes!
Process identification with inputs & outputs are
essential
Structure of PAS 99
6 common requirements:

Policy
Planning
Implementation & Operation
Performance Assessment
Improvement
Management Review

The Specification
Practical Examples of Key Areas
Risk Based Approach
4.3.1 Evaluation of Aspects & Impacts : evaluate the
significant business issues & the associated risk

Quality: Preventive Action?
Automotive: FMEA
Food: HACCP
Medical Devices: Product Risk Assessment
Environmental: Aspects & Impacts
OH&S: Risk Assessment, HAZOP
Corporate Governance: Corporate Risk

Goal: Establish a common frame work to identify, evaluate
and control business risks of any type.






Legal & Other Requirements
4.3.2 Identification of legal & other requirements

Environmental: licences, waste, water, WEE etc
OH&S: HASAW, Manual Handling, PUWER, Consultation
Human Resource: Working time directive, equality, disability etc
Data Protection: Do you hold customer information?
Products: CE Marking, design requirements
Import/Export: Legal requirements, product specifics
Software: Are you licensed correctly?
Corporate Governance: New companies act & director liability

Goal: Legal compliance (and keep the Managing Director out
of court).


Achieving Compliance
Plan:
Identify requirements
Review arrangements
Identify gaps
Set objectives
Do:
Implement & communicate
Set responsibilities
Write procedures
Establish controls
Training
Act:
Corrective action
Preventive action
Management Review
Check:
Monitor compliance
Audit & Inspection
Sample & measure
Report non conformities
Plan:
Identify requirements
Review arrangements
Identify gaps
Set objectives
Do:
Implement & communicate
Set responsibilities
Write procedures
Establish controls
Training
Act:
Corrective action
Preventive action
Management Review
Check:
Monitor compliance
Audit & Inspection
Sample & measure
Report non conformities
System Linkages
Documenting Working Procedures
4.4.1 Operational Control - for example machine
maintenance:

OH&S: Wear your PPE, Use the permit to work, isolate the
machine
Product: Ensure machine is cleaned, set up for quality critical
to quality parameters
Environmental: Dont throw the oil down the drain etc.

Goal: One stop shop document for each process and task.



Core Systems
4.4.3: Documentation requirements, 4.5.4: Handling
non conformities, 4.6.2: Corrective & preventive action

Control of documents & data
Control of records
Control of non conformities
CAPA

Goal: Common procedures for these systems and clear
priority on CAPA for the business as a whole
Management Responsibilities
4.2: Policy, 4.3.4: Objectives, 4.7 Management Review

One policy
Common (non conflicting) objectives
One Management Review of the business

Goal: Common vision, goals and priorities for the
business as a whole

IMS Audit
4.5.2: Internal Audit

Saves time
Must focus on processes (not system elements)
Use auditors & specialists to achieve competency
Carefully define the scope of the audit & criteria

Goal: Common vision, goals and priorities for the
business as a whole

A Turtle Process Map
Inputs
What should
we receive?
Outputs
What should
we deliver?
Process
How?
Instructions
Procedures
Methods

How Many?

Performance
Indicators

With What?

Equipment
Infrastructure
With Whom?
Training
Knowledge
Skill
Some Barriers to Integration
Perception:
Can a good Environmental/Quality/H&S Manager cut it
running an IMS?
Fear:
Is this a cleaver way to right size the organisation?
Too Hard:
Sound fantastic Mike but

Lack of Control:
Nice try Mike but Ive just spent the last 5 years trying to get
everyone to follow the Q/E/H&S procedures we need to
maintain the focus not dilute it!

Implementing an IMS
Write a policy for the IMS
Define the system write a well structured manual to
act as your instruction book
Make sure you have well developed process
understanding
Install common system elements
Benefits of an IMS
Encourages risk management across the business
Gives a competitive edge more holistic approach to
business management
Stakeholder satisfaction systemic approach to risk,
governance across the business
Common goals across the business

You should not integrate to save a few on
Certifications costs!
What the Certification Bodies
didnt tell you!
Still need to be certified 3 times
(i.e. ISO 9001, ISO 14001 & OHSAS 18001)

Probably will not make any kind of cost saving

Not all auditors are multi skilled (you may get 2-3
auditors) Are all auditors competent to audit your
business?


So in conclusion
PAS 99 Simple framework to use
Genuinely drives a risk based approach to management
Simplifies systems
Can lead to internal savings

But

Translate your system
Ensure common processes
Ensure correct competencies are sustained