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Cisco Confidential 2014 Cisco and/or its affiliates. All rights reserved.

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Cisco Business Edition 6000
Bringing Collaboration to Your Growing Business
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
Agenda
Welcome: Thank You for Joining Us
Challenges: Trends and Priorities
Solutions: Cisco Collaboration for Midsize Businesses
Next Steps: Things to Consider
Q&A: Open Discussion
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
Most employees are better at individual performance than team performance
Complex, evolving team networks
Increase in non-routine work that requires team
decision
Disjointed tools, inconsistent experience
Collaboration is Challenging
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
A New Approach to Collaboration
Expand beyond the desktop to mobile
Make video collaboration that is as easy as voice
Collaborate beyond corporate boundaries
Mitigate security and compliance risks
Ensure interoperability with existing investments
Provide cost-effective deployment options
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
Cisco Hosted
Partner Hosted
On Premises
Delivery Model
Platform Services

Activity Stream and Social Graph

Content Management

IM and Presence
Directory and Identity

Scheduling and Calendaring


Voice and Video

Environments
End User IT Administrator Business and Customer
Medianet
Experience
Enabled by a Comprehensive Architecture
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
Leading the Industry with Our Customers
of Fortune 500
use Cisco
Collaboration
95%
Cisco
IP Phones
65 million
Cisco WebEx
minutes
per month
2.3 billion
Cisco customers
200,000
Cisco
TelePresence
Endpoints
1 million
Cisco Contact
Center agents

3.3 million
Cisco Jabber
seats
1.4 million
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest
ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties,
expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose
Corporate Telephony Unified Communications
Web Conferencing Contact Center
MarketScope for Unified Communications for the SMB Market
MarketScope for Group Video System
North America Western Europe
Best In Class for Enterprise to SMB
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
Solutions Overview
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
Cisco Business Edition 6000
Purpose-built Collaboration Solution for Growing Businesses
Collaboration Your Way.
Complete
End-to-end collaboration
capabilities for all users
Affordable
Right-priced and sized
solutions quickly increase
ROI
Simple
Deployment flexibility rapidly
lowers TCO, easy to install,
configure, manage, and use
Interoperable
Integration and support of
third-party applications and
devices
Highly-Available
Optional redundancy for
business continuity and
peace of mind
Scalable
Platforms have the built-in
ability to grow and change to
support business needs

Cisco Business Edition 6000
Up to 1000 Users

2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
Cisco Business Edition 6000
Best-in-Class Solution Components
Built with the Best.
Cisco Business Edition 6000
Cisco UCS C220M3S

Delivering Better Together
Communications and
Collaboration Services
for All users

Cisco Unity Connection
For voicemail, automated attendant
Cisco Jabber
For instant messaging, presence
Cisco Unified Contact Center Express
For customer care
Cisco Emergency Responder
For emergency services
Cisco Unified Communication Manager
For call control, native call queuing
Cisco Prime Collaboration
For provisioning, administration,
management
Cisco Expressway Series
For Remote/Mobile Worker Collaboration
Cisco WebEx Meetings
For conferencing, Cloud service
Cisco Paging Server
For point-to-point, group paging
Cisco Unified Attendant Console
For call routing, distribution
Cisco Developer Network (CDN)
For Third-Party, other Cisco UC
co-resident applications
Cisco Video Communications Server
For H.323 interoperability, B2B, B2C
Cisco TelePresence Conductor and
TelePresence Virtual
On-box HD Video Conferencing
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
Cisco Business Edition 6000
Purpose-built for Midmarket
Customizable platform with many application choices.
Cisco UCS C220 M3
Rack Mount Server

1000 Users
1000 VM/UM
Users
Advanced /
Standard
100
Agents
200 Audio /
100 Video
Sessions
50 Users /
Group
1000 IM&P
Users
1000
Users
1000
Phones
Scale-up, single-server solution
*<1000 users, 2500 devices, 100 cc agents
Add second server for redundancy
Preloaded with virtualization and apps s/w
1 RU MD model: 4 apps+1 mgmt
1 RU HD model: 8 apps+1 mgmt
Bundled 25-user license options included
Purchase add-on user/apps licenses
Single ordering SKU
Cisco UC Virtualization
Hypervisor
*Price-optimized, max limits
30 MCUs
8-10 HD Ports
per Instance /
VM
Conferencing
Control
TP Conductor
Video
Conferencing
TP Appliance
(H/W Add-on)
Call Control
CUCM
Voicemail
Unity
Connection
IM &P
Jabber
Collaboration
Edge
Expressway
Attendant
Console
CUAC
Contact
Center
UCCX

Provisioning,
Management
Prime Collab
Response
CER
Paging
Paging
Server
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
Cisco Business Edition 6000
Simple-to-Deploy, Manage and Use
Cisco Prime Collaboration
Primary services configuration tool for core applications
Solution arrives ready to activate - preloaded with core
applications, intuitive set-up tools and installation wizards
User self-management using Role Based Access Control (RBAC)
Video endpoint provisioning for UCM endpoints
Enhanced provisioning workflows: loaded with features, better user
experience
Self-care portal Available from browser, Jabber clients or phones


2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
Add More Collaboration
Cisco-approved 3rd-Party applications
are supported on both BE6000 server
models
Three 3rd-party applications / VMs per host
Six 3rd-party applications per deployment
VMware licenses included
CDN Collaboration
SolutionsPLUS Collaboration

Support 8 UC Applications
PCP or
UPM BE
CUCM CUC
2 x UC
Apps
Third-Party Third-Party 3rd-Party
Allow maximum of three 3rd-Party applications per server
Catalogue of Vendor Applications
https://marketplace.cisco.com/catalog
Cisco Business Edition 6000
Interoperable and Open Architecture
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
Offering Endpoint Choice
The Broadest Portfolio In the Industry: Cisco and 3rd-Party Voice & Video
Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Conferencing
Voice Endpoints
Quick Set SX20 MX300 G2
Profile 55
Single or Dual
Profile 55
Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
Definition
EX60 EX90
Telepresence Integration
Solutions
Soft Clients
Jabber and WebEx
Codec C40, C60, C90
For custom and industry applications
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
Cisco Desktop
Collaboration Experience
DX650
HD Voice and Video Communications
Comprehensive UC suite
Integrated Conferencing, IM
& Presence
On-demand Cloud Applications and
Services
Personalize with Android
IT Deployed and Managed


Always-on Collaboration for the Desk
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
Voice-focused Communications
High-quality Audio
Easy-to-Use
Comprehensive Telephony
Energy Efficient
Reliable and Secure
Customizable
Light-to-highly Active Voice Users
Right-fit for Midmarket
Cisco IP Phone 7821
(2-line)

Cisco IP Phone 7841
(4-line)
Cisco IP Phone 7861
(16-line)
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
Powering Collaboration Your Way: Cisco Jabber
All-in-One Application on Any Device: Voice, Video, IM/Presence, Content
All-in-One UC Application Collaborate from Any Workspace
Presence and IM
Voice, video, voice messaging
Desktop sharing, conferencing
PC, Mac, tablet, smartphone
On-premises and Cloud
Integration with Microsoft Office
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
Support People-Centric Web Collaboration
Throughout Your Organization
Meetings, instant messaging, TelePresence, and
more
Interoperable with Cisco

Unified Communications
Delivered securely through the cloud and on
premises
Consistent, cross-platform experience
Windows, Mac, Linux, UNIX, and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx Conferencing
Industry-Leading, Secure, Web Collaboration Services
Provide Compelling and Consistent User Experiences
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
Increase Your Customers Satisfaction with Exceptional
Customer Care
Connect customers to company experts correctly
the first time
Accelerate call center productivity and interaction
capabilities
Increase employee satisfaction and retention
Improve customer satisfaction and loyalty
Choose a deployment option right for your
customer care strategy
Cisco Customer Collaboration
Highly Available, Virtual, and Sophisticated
Customer Interaction
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
Developing and Growing Workforce of the Future
Training academy transforms connectivity between six sites with Cisco
Improve communication
across six ATEC sites
Reduce cost and increase
staff productivity
Optimize internal processes
and improve
communication with
external partners
Read the case study
Less travel and lower cost of
meetings
Improved collaboration
between widely-distributed
locations and external
partners
Better service for students
and increased staff
productivity, leading to
greater operational efficiency
Challenges Impact Solution
Cisco Business Edition 6000,
supporting Cisco Jabber,
TelePresence, Unified Contact
Center Express, and IP Video
Telephony
Acquired technologies using
Cisco Capital financing
More information
Cisco collaboration has
increased our competitive edge and
is helping us transform our business
while reducing costs. Another less
obvious but very important result is
that the Cisco platform is helping
foster our next generation of IT talent.
Antnio Abelha, IT Manager
ATEC
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
Making Video and Unified Communications Count
Pervasive Cisco solution helps global bank improve collaboration, productivity, and agility
Improve communication
across 12 globally
distributed sites
Reduce costs and increase
productivity
Optimize business
processes and
collaboration
Read the case study
Ability to deliver collaboration
tools and video to more
devices
Improved contact between
widely spread offices
Greater employee
productivity and operational
efficiency
Challenges Impact Solution
Cisco Unified Communications
platform built on Cisco
Business Edition 6000
Cisco Collaboration
applications including Cisco
Jabber, WebEx Meetings, and
TelePresence
More information

With the presence status, we can see
if an employee is in the office, in a
meeting, or on a telephone call. If its a
simple question, we can use IM to get
a response in seconds. We no longer
have to write a long email, or leave a
lengthy voicemail.
Andreas Moch, Technology Engineer
DVB Bank
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 22
Consider Industry-Leading Cisco Collaboration for
Your Business
Decision Considerations
Built with the ability to grow and change
Single Management, Simplified
Open Architecture, Applications Platform
World Class Cisco Service and Support
Leadership matters. Smart technology allows
midsize businesses to empower their employees
and better service their customers.
Analysys Mason Limited


Thank you.
2014 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 24

Enhancing People-Centric Communications
Conference Rooms and Executive Offices
Expanded Room Coverage
Up to 1500 square feet/457 meters
Daisy-chaining (max of two)
Superior Wideband Audio
First two-element conference phone
Wired Control Panel
Ideal for multi-chairperson conferences
Accessory Options
DECT Wireless Extension Microphones
Device Security and Encryption
Cisco Unified IP Conference Phone 8831

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