Answering Questions

List (state) the five steps of a typical OB

Mod program.
The five steps of a typical OB Mod program are:
1.identifying critical behaviors,
2.developing baseline data,
3.identifying behavioral consequences,
4.developing and implementing an
intervention strategy, and
5.evaluating performance improvement.
 Identify the five steps of a typical OB Mod
program.
• The typical OB Mod program follows a five-step problem-solving model:
1. identifying critical behaviors – identify the critical behaviors that make a
significant impact on the employee’s job performance
2. developing baseline data – requires the manager to develop some baseline
performance data. This is obtained by determining the number of times the
identified behavior is occurring under present conditions.
3. identifying behavioral consequences – perform a functional analysis to
identify the behavioral contingencies or consequences of performance. This
tells the manager the antecedent cues that emit the behavior and the
consequences that are currently maintaining it.
4. developing and implementing an intervention strategy – develops and
implements an intervention strategy to strengthen desirable performance
behaviors and weaken undesirable behaviors
5. evaluating performance improvement – this final step is to evaluate
performance improvement.
 Explain (what are) the four management
functions
• Define the four functions
– The four management functions as condensed from Henri Fayol are
planning, organizing, leading, and controlling.
• Explain each function
– The planning function encompasses defining an organization’s goals,
establishing an overall strategy for achieving those goals, and developing a
comprehensive hierarchy of plans to integrate and coordinate activities.
– Organizing includes the determination of what tasks are to be done, who is
to do them, how the tasks are to be grouped, who reports to whom, and
where decisions are to be made.
– The leading function involves motivating employees, directing activities of
others, selecting the most effective communication channels, and resolving
conflicts among members.
– Controlling involves monitoring, comparing, and potential correcting to
get the organization back on track.
Describe the importance of motivation to
ODL
• Define key concepts – motivation, ODL
• Explain the importance of motivation to
ODL
• Provide appropriate examples
 Motivation is important for ODL. How can
you as an instructor motivate your students?
• Define key concepts – motivation and ODL
• Importance of motivation to ODL
• Steps that you can take to motivate your
students.
• Provide appropriate examples
 Compare and contrast the difference
between effectiveness and efficiency.
Items Effective Efficient

Definition

~
Goal Achieving it Does not include goal

n
lai
achievement

xp
Resource usage Not the main Seek to minimized
consideration
Measurement ~E
Achievement of goals Productivity

Examples
 Discuss (analyze/evaluate) classical conditioning,
operant conditioning, and social learning.
• Definite key concepts
• Explain each key concepts
– Classical conditioning was researched by Pavlov. Learning a
conditioned response involves building up an association between a
conditioned stimulus and an unconditioned stimulus. When……..
– Operant conditioning according to Skinner, argues that behavior is a
function of its consequences. People learn to behave to get something
they want or to avoid something they don’t want. Operant behavior
means……
– Social learning is the view that we can learn through both observation
and direct experience. While social learning theory is an extension of
operant conditioning – that is, it assumes that behavior is a function of
consequences – it also acknowledges the existence of observational
learning and the importance of perception to learning. People…….
• Provide appropriate examples
• Advantages and disadvantages of each key concepts.
• Your Conclusion