What is Management..

management
sociological
process
Management as a Process.


Manpower
Materials
Machines
Methods
Money
Markets
Goods & Services
desired by
customers
INPUTS (the 6 Ms)
OBJECTIVES
Management Functions
PLANNING DIRECTING
ORGANISING CONTROLLING STAFFING
Nature of Management
Utilization of Resources optimally & Economically
Goal Oriented
Distinct process
Integrative Force
Intangible force
Multidisciplinary
Result attained through others
Universally applicable
A System of Authority
A Science or Art?

Reconciling the competing Interests
of Management.
Organization:

Customer needs
Orgn Needs
Orgn Constraints
Individuals:

Aspirations
Abilities
Potential
Groups:

Aspirations
Abilities
Potential
Why Managers??
Why???
Big Hairy Audacious Goals
Quantitative or Qualitative Approach
Become a $125 billion company
by the year 2000
2000 net sales $156 billions
2005 net sales $312 billions
Become the company most
known for changing the
worldwide poor-quality
image of Japanese
products
Big Hairy Audacious
Goals
Role-model Approach
Become the Harvard of the West
1940s
Become the Nike of the cycling
industry
(Giro Sport Design, 1986)
Big Hairy Audacious Goals
Internal-transformation Approach
Transform this company from a defense
contractor into the best diversified high-
technology company in the world
1995
Sold its aerospace
and defense
division to Boeing
and later become
Conventional Managerial
Functions..
Top Level
Mgrs
Middle Level
Mgrs
First level
Managers
Managerial Functions
Planning
Organizing
Staffing
Leading
Controlling & Coordinating
Technical
Skills
Conceptual & Decision-
Making Skills
Human
Skills
Eleven Qualities of a successful manager
1. Command of basic facts
2. Relevant Professional Understanding
3. Sensitivity to events
4. Analytical, Problem solving & Decision Making skills
5. Social Skills & Abilities
6. Emotional Resilience
7. Proactive Behavior
8. Creativity
9. Mental Agility
10.Balanced Learning Habits & Skills
11.Self-Knowledge
Basic Knowledge &
Information
Skills &
attributes
Meta Qualities
The
Success-
Ful

Manager
Basic Managerial Roles & their Relationship with the
Organizational Resources
Human Resources
Financial Resources
Physical Resources
Information Resources
Effective & Efficient attainment of Organizational Goals
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Management of
Managerial Roles
Mintzbergs Managerial Roles
Interpersonal Roles

Figurehead Role

Leader Role

Liaison Role


Informational Roles

Recipient Role

Disseminator Role

Spokesperson Role


Decision Roles
Entrepreneurial

Disturbance
handler

Resource
Allocator

Negotiator