SMIC WAVE:

My Attitude,
My Choice
Work Attitude and Values
Enhancement Program (WAVE)

GROUNDRULES
Be here now. Stay focused.

Cell phones on silent mode.

Breaks will be provided: 3 Cs
When in doubt, ask.
Aspire for quality results.
Be open.

BE CHILDLIKE!

6 As of Learning
Attitude
Adaptation

Application
Attendance Punctuality!!!

Active Involvement
Aha!

Getting To Know Each Other

Name / Company / Department / Job
What do you hope to learn or gain?

Desired Outcomes for Today

Understand the SELF by understanding the interplay of values,

attitudes and behaviors

Align manifested behaviors along values

Manage Value Conflicts
Develop new habits

THE ICEBERG
ONLY 10% OF ANY ICEBERG IS VISIBLE.
THE REMAINING 90% IS BELOW SEA LEVEL.

KNOWLEDGE & SKILLS

ATTITUDE

THE ICEBERG

KNOWN
TO OTHERS

KNOWLEDGE
&
SKILLS

UNKNOWN
TO OTHERS

ATTITUDE

SEA LEVEL

THE ICEBERG

KNOWN
TO OTHERS

BEHAVIOR
SEA LEVEL

UNKNOWN
TO OTHERS

VALUES STANDARDS JUDGMENTS

ATTITUDE

MOTIVES ETHICS - BELIEFS

ATTITUDES
- Evaluative statements (either

favorable or unfavorable)
concerning objects, people, or
events.

- Reflect how one feels about

something.
Example: I like my job.

Attitudes
A mental disposition regarding a certain object,

person or situation a state of mind.

Attitudes reflect a tendency to classify objects and

events and to react to them with some consistency. It

could be negative, neutral or positive attitude
Attitudes are not directly observable but rather are

inferred from the responses a person makes.

Thus, investigators depend heavily on behavioral

indicators of attitudeswhat people say, how they

respond to questions, or physiological signs

Five Factors of Attitude

Five Factors of Attitude

Five Factors of Attitude

Paradigm

The Components Of Attitudes

The Components Of Attitudes

Cognitive = Evaluation
My superior gave a promotion to a
coworker who deserved it less than
me. My supervisor is unfair.

Affective = Feeling
I dislike my supervisor!

Behavioral = Action
Im looking for other work; Ive
complained about my supervisor to
anyone who would listen.

Negative attitude
toward supervisor

How Attitudes Form

Attitudes are formed through

experiences

Parents have an initial impact in

attitude formation

A person of authority could be

influential

The process of interaction between

individuals and groups of people is

called SOCIALISATION role
modelling

How Attitudes Form

1. Directly (stronger)

2. Vicariously

Important Attitudes Related to Organization

1. Job Involvement
Job Satisfaction
2. Organizational Commitment

Important Attitudes Related to Organization

1. Job Involvement
- extent to which an individual
is personally involved with his/
her job

2. Job Satisfaction
- extent to which a person feels
positively or negatively about
various aspects of his/ her work

Important Attitudes Related to Organization

3. Organizational
Commitment
- extent to which an
individual identifies with
an organization and its
goals

My Current Work Place

Name 5 things about your workplace that bother you or disturb you
Example: I live all the way in QC and work at the southern end of

EDSA.
I do all the tasks and functions in my department. I am a
one-woman team.

The Environment

Ouch!
Negative Work
Environment

YOU

Beware the Bullets!

Past Experiences

Negative Work Environment

- Dog eat dog . . . everyone fighting to get ahead
- No one appreciates your contributions
- Too much work . . . not enough help
- Deadlines are unrealistic
- Longer hours . . . additional work
- Budget Constraints

- Competition is eating us alive

- Poor management / direction
- Job insecurity

Other Peoples
Behavior

Bulldozers

Complainers

Patronizers

Whiners

Snipers
Clams
Sluffers

Gossips
Negatives

Backstabbers

Walking Wounded
Brown Nosers

Controllers
Exploders

Changing Environment
The only person who always
likes change is a wet baby

Challenges our paradigms

Alters the way we think

Makes life more difficult for a while

Causes stress
Is an on-going fact of life

Past Experiences
Ouch!

Ouch!
Ouch!
Ouch!

Ouch!
Ouch!

Ouch!

Ouch!

Ouch!

Negative World View

Media Frenzy
A recent Statistic:

Crime down 20% in America; reporting up 600%,

Look at what you are looking at !!!

Determinism Theory

GENETIC:

My Grandparents did it to me. (Inherited traits)

PSYCHIC:

My Parents did it to me. (Upbringing)

ENVIRONMENTAL:

My Spouse, my Boss, the Company, the

Economy, etc.. is doing this to me. (Surroundings)

Lifes Little Question

Are some people just born positive
thinkers
. . . or is it their CHOICE?

Choose the Right Luggage

The Problem With Dodging Bullets

Youre going to get hit!

Choice #2
Wear Bulletproof Armor

Bulletproof Armor
Comes from SELF CHANGE

Putting on the Armor

How to Change Your Attitude

ATTITUDE
Changes happen
personally
from the
INSIDE OUT!

ATTITUDE

Choose Your Behavior

REACTIVE

Stimulus

Response

Choose Your Behavior

RESPONSE - ABLE / PROACTIVE

Stimulus

PAUSE
Choose my
Response

Principles
Values

Response

Proactive

Values Identification and Clarification

Terminal Values
Instrumental Values

Value Conflicts

Intrapersonal Value Conflict

Interpersonal Value Conflict

Individual-Organizational
Value Conflict

6-49

Cognitive Dissonance
Psychological discomfort

experienced when
values/beliefs and
behavior are inconsistent

6-50

Reducing Cognitive Dissonance

Change your attitude and/or behavior
Belittle the importance of the inconsistent

behavior

Find consonant elements that outweigh

dissonant ones

My Workplace Challenges

So . . . Accept Responsibility
I am responsible . . .
. . . for who I am
. . . for what I have
. . . for what I do

Take Control

YOU
ATTITUDE

FROM THE INSIDE . . . OUT!

Motivation is a Journey, not a

Destination

Everything begins with a thought

What you think determines who you are

Who you are determines what you do
What you do often, becomes a habit

Habits determine your lifestyle

Lifestyle determines your destiny
Your destiny determines your legacy.