Professional Documents
Culture Documents
Senior Lecturer
Te Tari Matauranga Hauora
Faculty of Nursing and Health Studies
Manukau Institute of Technology
Auckland, New Zealand
Sabaah Al-khayr
The Context
Rapid social and economic growth in countries of the world has
resulted in an increase both in the number of elderly people who are
prone to degenerative and chronic diseases, and new patterns of
illnesses that are brought on by social and economic factors such as
occupational hazards, accidents, and environmental poisonings caused
by air pollution, noise and contaminated water. Communities are
struggling with a large number of people across the lifespan, who
receive minimal or no health care because they cannot afford or access
services. Moreover, public concerns regarding quality, cost, access and
fragmentation of health care have contributed to a shift in care from the
more traditional acute care settings to the community. This has led to
changes in nursing practice.
(WHO, 2010)
The Context
Rapid social and economic growth in countries of the world has
resulted in an increase both in the number of elderly people who are
prone to degenerative and chronic diseases, and new patterns of
illnesses that are brought on by social and economic factors such as
occupational hazards, accidents, and environmental poisonings caused
by air pollution, noise and contaminated water. Communities are
struggling with a large number of people across the lifespan, who
receive minimal or no health care because they cannot afford or access
services. Moreover, public concerns regarding quality, cost, access and
fragmentation of health care have contributed to a shift in care from
the more traditional acute care settings to the community. This has led
to changes in nursing practice.
(WHO, 2010)
The Context
Rapid social and economic growth
Increase in number of elderly people and
chronic diseases
New patterns of illnesses
Large number of people with minimal or no
health care
Public concerns about quality, cost, access
and fragmentation of health care
Changes in nursing practice
The Problem
Community-based health and social
services are changing at a
remarkable rate and nurses will be
key players in the delivery of many
of these services.
Moving the focus from hospital to
primary health care, has resulted in
reduced numbers of placements.
The Concern
Increased co$t in supporting /
supervising students across a
wider range of service providers
and larger geographical area.
Increased pressure on physical
accommodation
and/or
staff
availability making it difficult to
take students for long periods or
block placements.
Placements where the level of
clinical opportunity fluctuates
during the working day or week.
The Solution
Identify, or create, placement
models that are flexible rather
than the one size fits all
approach that we have been using.
Design courses and clinical
outcomes aimed at developing a
different range of skills required
for working in this new
environment.
The Challenge
The emerging multi-disciplinary
and inter-professional nature of
health and social care delivery
demands that:
education and service providers
think more creatively about the
type of placement experience our
future workforce will require in
order working in this new
environment.
develop
new
supervision
arrangements where there is
limited access to an RN or no RN
onsite.
Placement
6
Break
10
Placement
10
Student 1
Clinical
Break
Project
Student 2
Project
Break
Clinical
Student 1
Clinical
Project
Break
Student 2
Project
Clinical
Break
Student 1
Student 2
Student 1
Student 2
Student
Nurse
Student
Nurse
STUDENT
FACILITATOR
SERVICE
Student
PROVIDER
Nurse
Student
Nurse
Student
Nurse
Student-led Clinical Facilitation Model (Bill Deans, 2011)
Online Training
Medical Receptionist Tutorial Series
Introduction
Answering the Phone
Confidentiality
Confirming Appointment
Instructions
Archiving
References/Bibliography
Thank You
BILL DEANS
Senior Lecturer
Te Tari Matauranga Hauora
Faculty of Nursing and Health Studies
Manukau Institute of Technology
Auckland, New Zealand
http://www.billdeans.net
billdeans.nz@gmail.com