Professional Documents
Culture Documents
Paradigm shift of
data, information management to
knowledge management
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Definitions of Communication
The process of sending and receiving
messages
Shared understanding is the key to effective
communication
Communication is a two-way process of giving
and receiving info through one or more
number of channels.
Definitions of Data
Data is a set of discrete, objective facts
about events.
In an organizational context, data is most
usefully described as structured records of
transactions.
Data is essential raw material for the
creation of information. (letters, numbers,
symbols, sounds, images)
Definitions of Information
Collection of Data is called Information
Data becomes information when its creator
adds meaning. (organized and arranged into
a form that people can understand and use)
Information is data endowed with relevance
and purpose.
Definitions of Knowledge
Knowledge is information within peoples mind
Knowledge consists of truths, and beliefs, perspectives
and concepts, judgments and expectations,
methodologies and know-how.
Knowledge is the whole set of insights, experiences, and
procedures that are considered correct and true and
that therefore guide the thoughts, behaviors, and
communications of the people.
Example
WISD
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Know
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Infor
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DAT
A
ation
OM
WISD
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Know
Inf
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orm
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D
Information
System
Information
Use of
information
Decision
Events
Knowledge
Data
Decision Making
Any Questions!
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