Professional Documents
Culture Documents
(sales Management)
BY
RAJA. MAZHAR HAMEED
Types of Conflict
Measuring Conflict
Desirable Conflict
Conflict can induce:
1. More frequent and effective communication
2. Create outlets for grievances
3. Members to critically review past actions
4. The more equitable split of resources
5. The balance of power to shift more equitably
6. Standardization for dealing with future
conflict and boundary delineation
Trust diminished
Commitment to relationship in jeopardy
Reduction in financial rewards
Reduction in psychosocial benefits and
gratification from relationship
Sources of Conflict
Competing goals
Perceptions of reality
Domain of control
Fueling Conflict
Information-Intensive Mechanism
Third-Party Mechanism