Telecom- Overview

Index

Basic Telecom Network

Access Network
Switching Network
OSS/BSS Stack
eTom
Matrix Architecture

Basic Telecom Network:2 subscribers

Transmission media

Customer premise
Equipment (Telephone)

Basic Telecom Network

Speech conversion

Speech

Electrical signal
Equivalent to
speech
4

Basis of Telecommunication Transmission

Speech, Video etc. are converted into equivalent electrical signals at

the Customer (subscriber) premises (source)

Telecommunication networks carry electrical signals of speech, video

etc. from source to destination

At the destination, the electrical signals are converted back into

equivalent speech, video etc

Basic Telecom Network:3 subscribers

Basic Telecom Network:7 Subscribers

A mess ?
7

Basic Telecom Network: Central switching

facility

Local
Exchange
(L.E)

Better Alternative!
8

Basic Telecom Network:

Central switching facility-contd

Typical Network in a metro

city

L.E
L.E

Mesh Connection of LEs

LE

LE

LE

LE

LE
10

LE

LE

LE

Messy !

Connection of LEs thru Tandem

LE

Tandem
Exchange

LE

LE
11

LE

LE

LE

LE

LE

Basic Telecom Network:

Central switching facility-contd

Switching Network

L.E
L.E
Backbone
Access Network
12

Building Blocks of a Telecom Network

Switch

PABX

Switch

Backbone

Access NW

13

Access
Switching
Core Network
Backbone

Switch

Switch

Access Network

What is an Access Network??

The part of the Telecommunication Network from the

Subscriber (Customer premises equipment) to the Switching

facility

Types of Access Network:

Copper cable
Optical fiber

15

Access Network
Issues
Attenuation of electrical signals with distance
Needs Repeaters (Amplifiers) for boosting signals at specific

16

intervals
Right of way( Permission from Local authorities) for digging and
laying Access Network

Switching Network

Switching Network
What is a Switching NW?

18

That part of a Telecom Network which connects to the Access

network and switches calls to the desired destination (in Access
NW) as per dialed digits..

Switching- Numbering plan

105

106

104

107
L.E

101

103
102

19

Switching- Numbering plan- contd

106

104

107

20

21
L.E

20
L.E

101

104

105

0
1
1

103
102 L.Es are mostly Computer
Controlled now a days

Switching Network
Basic Functions of a Telephone switch

21

Terminate all Access lines

Send dial tone ( when subscriber lifts the telephone- off hook)
Receive digits from subscriber telephone
Analyze digits
Switch & Route the call to the correct destination as per digit analysis
Ring the destination telephone
Record charging information for billing
Clear the connection when subscriber disconnects ( On hook)

National Long Distance Network

LE

11

TAX

LE

22
LE
LE

33

Delhi
TAX

TAX

Mumbai

44
TAX
Chennai
LE

22

Kolkotta

International Longdistance Network

International Gateway (IGY)

Mumbai
TAX

TAX
LE

Mumbai
TAX

TAX
Pune

Nagpur

LE
LE
23

LE

International Long distance Network

0044 xxxxxxx

LE

TAX

91 (India)

1
IGY

IGY
xx
xx
xx
x

IGY
44

24

Domestic
Domestic
Network
Network
(USA)
(USA)

Domestic
Domestic
Network
Network
(UK)
(UK)

International Telephone Numbering scheme

Country
code
(India)

91

International
Prefix

20

6523138

Area code
(Pune)
Subscriber
Number

25

OSS/ BSS Stack

26

OSS/ BSS Stack

Order Capture

Front
Office

Customer Support

Dealers

Bill Payment / Collections

IVRS

Call
Center

Payment
Centers

Back Office Support

Front
Office

Data warehouse

Point of Sale

CRM

ERP

Intercon. Billing

Billing
Fraud Mgmt.

E
A
I

Order Management

Revenue
Assurance
Directory
Services

Service Activation

IN

Mediation

Dealer
Commission
Network Mgmt.

Network Element
27

e TOM

28

What is eTOM?
It stands for Enhanced Telecom Operations Map
It is a business process framework i.e. a reference framework or model for
categorizing all the business activities that a service provider will use
It is part of NGOSS initiative
Why is it a business process framework?
Because its aim is to Categorize process elements and business activities so that these can then be
combined in many different ways
Implement end-to-end business process like fulfillment, assurance, billing
which deliver value for the customer and service provider

29

Use of eTOM
Service Providers
Serves as blue print for process direction
Telco Industry standards neutral reference point
Internal process reengineering needs
Partnerships & Alliances
General working agreement with other enterprises
Suppliers
Outlines potential boundaries of Process Solution
Required functions, inputs and outputs that must be supported by process
solution
Tool
Identify redundant business processes & eliminate duplication
Identify gaps
Speed up new process design

30

eTOM Framework

31

Benefits of Using eTOM Framework

32

Makes available a standard structure, terminology & classification for describing

business processes and their constituent building blocks
Supplies foundation for applying enterprise-wide discipline to the development of
business processes
Provides basis for understanding & managing portfolios of IT applications in terms of
business process requirements
Its use enables consistent and high-quality end-to-end process flows creation with
opportunity for cost & performance improvement and for re-use of the existing
processes & systems
Its use across the industry will increase the likelihood that off-the-shelf applications
will be readily integrated into the enterprise at low cost

Matrix Architecture
BTs OneIT enterprise architecture.

33

Definition

34

The Matrix architecture has at its foundation a set of IT platforms. These platforms will,
deliver the IT capabilities required by the BT enterprise to run its business in collaboration
with its partners.

Key Objectives

Accelerate product development cycles, from an average of 18 months to less than six
months.

Enhance the experience BTs customers receive from the company and its services, by
making it much easier to buy and configure their services.

Deliver growing annual cash cost savings reaching an additional 1 billion per year from
2008/09 (compared to 2002/03) by reducing complexity in BTs networks and systems and
streamlining business processes.

35

Matrix Platform Architecture

36

Matrix Equivalence Architecture

Scenarios
If we consider an order for a regulated product,
the service provider (e.g. AOL) would place the
order with BT for the regulated product.
The service provider order would:
1. come into BT via the Collaboration Platform;
2. be managed as a customer order on the
Customer Management Platform;
3. be decomposed into bill of materials on the
Convergent Operations Platform and the
service components fulfilled as appropriate from
the Service Management Platforms;
4. be billed from the Billing & Payments Platform

The BT Retail customer order would:

1. come into BT via the Collaboration Platform;
2. be managed as a Retail customer order on the
Customer Management Platform
3. be decomposed into bill of materials on the
Convergent Operation Platform, non regulated
products would be fulfilled as appropriate by the
Service Management Platforms, however
regulated products would be passed back
through the
Collaboration Platform now as a BT Retail
Service Provider order which would follow
sequence 1-4 as outline in service provider
scenario above;
4. be billed from the Billing & Payments
Platform.

37

The Transformation Journey

38

Matrix Policy Product (Collaboration Platform)

39

Thank You

40

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