Professional Documents
Culture Documents
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Contents
From the License Creator
Current Information
The License File
Option File
Borrowing a License
Troubleshooting
How to Read the Server Log File
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Current Information
Dongle on Windows 2012 Server
Not yet supported
Dongle Driver for Flexid 9 dongles available under
http://sentinelcustomer.safenet-inc.com/sentineldownloads/
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Expiration
__________
21-Jun-13 09:59
21-Jun-13 09:59
21-Jun-13 09:59
21-Jun-13 09:59
21-Jun-13 09:59
21-Jun-13 09:59
21-Jun-13 09:59
21-Jun-13 09:59
21-Jun-13 09:59
21-Jun-13 09:59
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Troubleshooting Node-locked
Check license file
Placed at right location
File correct (invalid license file syntax)
Empty file replaced by correct file
Check Dongle
Dongle Driver installed
Dongle visible in LMTOOLS
Dongle number same as number in license file
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Troubleshooting Floating
Check license server
ECADLM up?
Computer/Hostname replaced by correct name?
Check log file
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Troubleshooting
FLEXLM_DIAGNOSTICS
Get additional information using environment variable
FLEXLM_DIAGNOSTICS (value 1, 2 or 3)
-> Additional log file (flexpid.log) in the application directory
Note: Not recommended for using all day because it also creates
some pop up messages.
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Help required?
Information you should always pass to 2nd Line support in the
event you cannot solve the problem:
Error message: Screenshot or text
License file used at customer site
License server log file
Option file if used
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Questions
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