Moving Your

Organization from
Good to Great

Session S2102
Fred Tchang, ATP
Director
Assistive Technology
Services

Advancing Opportunities
Mobile AT Service
All disabilities
Technology Lending Center
Whos here?

Why make time to

improve your
organization?

Can a good company

become great,
and if so, how?

Good to Great

Buildup

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Level 5 First Who Confront the Hedgehog Culture of Technology

Leadership Then What Brutal Facts Concept Discipline Accelerators
Disciplined People
Disciplined Thought
Disciplined Action

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Level 5 Leadership
You can accomplish anything
in life, provided that you do
not mind who gets the credit
Harry S. Truman

Level 5 Leadership
personal humility
professional will

Level 5 Leadership
Attribute success to others
Look in mirror and take full
responsibility for poor decisions
Many people have the potential
to evolve into Level 5

Level 5 Leadership
5Level 5 Executive

Wiki

4Effective Leader
3Competent Manager
2Contributing Team Member
1Highly Capable Individual

Good to Great

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Level 5 First
First Who
Who Confront the Hedgehog Culture of Technology
LeadershipThen
Then What
WhatBrutal Facts Concept Discipline Accelerators
Disciplined People
Disciplined Thought
Disciplined Action

First Who . . . Then What

Who before What
Right people
on the bus
Wrong people
off the bus

First Who . . . Then What

How do you identify the Right people?
Share your core values
Have the potential to be the best
Dont need to be tightly managed
Are productively neurotic

First Who . . . Then What

When in doubt, dont hire
When you know you need to make a
people decision, act
Put your best people on your best
opportunities, not biggest problems

What about constraints?

Our schools could
be so much better
Roger Briggs

Diagnostic
Tool

Good to Great

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Confront
theHedgehog Culture of Technology
Level 5 First Who
Confront the
Leadership Then What
BrutalFacts
Facts Concept Discipline Accelerators
Brutal
Disciplined People
Disciplined Thought
Disciplined Action

Confront the Brutal Facts

Setting off on the
path to greatness
requires confronting
the brutal facts of
current reality.

Four basic practices:

Questions, not answers
Engage in dialogue and
debate, not coercion
Conduct autopsies,
without blame
red flag mechanisms

Good to Great

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Hedgehog
Level 5 First Who Confront the
Hedgehog Culture of Technology
Leadership Then What Brutal FactsConcept
Concept Discipline Accelerators
Disciplined People
Disciplined Thought
Disciplined Action

Hedgehog Concept

single organizing idea

see what is essential,
and ignore the rest.

Hedgehog Concept
What you are deeply
passionate about

What you can

be the best in
the world at

What drives
your
economic
engine

Ask Questions

Autopsies
& Analysis

The
Council

Executive
Decisions
Discussion
Guide

Dialogue &
Debate

Good to Great

Buildup

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Level 5 First Who Confront the HedgehogCulture

Culture ofofTechnology
Leadership Then What Brutal Facts Concept Discipline
Discipline Accelerators
Disciplined People
Disciplined Thought
Disciplined Action

Culture of Discipline
Getting disciplined
people who engage in
disciplined thought
and who then take
disciplined action,
fanatically consistent
with three circles

Good to Great

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Level 5 First Who Confront the Hedgehog Culture ofTechnology

Technology
Leadership Then What Brutal Facts Concept Discipline
Accelerators
Accelerators
Disciplined People
Disciplined Thought
Disciplined Action

Technology Accelerators
Does it fit directly
with your Hedgehog
Concept?
Accelerator of
momentum, not a
creator of it.

The Flywheel
There was no single defining action, no
grand program, no one killer innovation,
no solitary lucky break, no miracle
moment.
Like pushing on a giant, heavy flywheel,
it takes a lot of effort to get the thing
moving at all, but . . .

Questions??
Comments??

888-322-1918
www.AssistiveTechnologyCenter.org