Perilaku Dalam Organisasi

STIMIK STIKOM BALI

STIKOM BALI 2009

Rabu 2 September 2015

Perspektif mengenai efektifitas

Tiga konsep efektifitas
Model dimensi waktu mengenai efektifitas

STIKOM BALI 2009

Rabu 2 September 2015

PERSPEKTIF MENGENAI EFEKTIFITA

Tiga komponen efektifitas

INDIVIDUAL
EFFECTIVENESS

GROUPS
EFFECTIVENESS

ORGANIZATIONAL
EFFECTIVENESS

Source : Gibson

STIKOM BALI 2009

Rabu 2 September 2015

EFECTIVENES
S

Achievement of goals

EFFICIENCY
The ratio of effective output the input required to
achieve it.
Source : Gibson

STIKOM BALI 2009

Rabu 2 September 2015

CAUSES OF EFFECTIVENESS
Source :
Gibson
INDIVIDUAL
EFFECTIVENESS

GROUPS
EFFECTIVENESS

ORGANIZATIONAL
EFFECTIVENESS

CAUSES

CAUSES

CAUSES

Ability

Cohesiveness

Environment

Skill

Leadership

Technology

Knowledge

Structure

Attitude

Status

Strategic
choices

Motivation

Roles

Stress

Norms

Structure
Processes
STIKOM BALI 2009

Rabu 2 September 2015

MANAGEMENTS CONTRIBUTION TO
EFFECTIVENESS
Management
Performs
The functions of :

To coordinate
the behavior
of :

Planning

Individuals

Organizing

Groups

Leading

Organizations

To attain :
Individuals effectiveness
Groups effectiveness
Organizational
effectiveness

Controlling

Feedback

Source : Gibson
STIKOM BALI 2009

Rabu 2 September 2015

Management Performs The functions

Planning
The planning function includes defining the ends to
be achieved and determining appropriate means to
achieve the defined end

Organizing
The organizing function includes all
managerial activities that translate
required planned activities into a
structure of task and authority
Source : Gibson

STIKOM BALI 2009

Rabu 2 September 2015

Leading
The leading function involves the manager in
close day to day contact with individuals and
groups

Controllin
g

The controlling function includes

activities that manager undertake to
ensure that actual outcomes are
consistent with planned outcomes
Source : Gibson

STIKOM BALI 2009

Rabu 2 September 2015

THREE WAYS TO THINK ABOUT

EFFECTIVENESS
1. Goal approach
to effectiveness
Perspective on effectiveness that emphasizes the central
role of goal achievement as a criterion for assessing
effectiveness

2. System Theory approach to effectiveness

A grouping of elements that individually establish
relationship with each other and that interact with their
environment both as individuals and as a collective

3. Multiple constituency approach to

effectiveness
Perspective that emphasizes the relative importance of

different groups and individuals interests in an organizati

Source : Gibson

STIKOM BALI 2009

Rabu 2 September 2015

THE BASIC ELEMENT OF A SYSTEM

INPUTS

PROCESS

ENVIRONMENT

OUTPUTS

Source : Gibson

STIKOM BALI 2009

Rabu 2 September 2015

10

MANAGERIAL WORK AND THE BEHAVIOR,

STRUCTURE, and PROCESSES OF ORGANIZATIONS
Sources of Effectiveness
MANAGEMEN
INDIVIDUALS
T FUNCTION

GROUPS

ORGANIZATION

Planning

Objectives

Goals

Missions

Organizing

Job design
Delegated
authority

Department
bases
Department size

Integrative methods
and process

Leading

Person-centered
influence

Group-centered
influence

Entity-centered
influence

Controlling

Individual
standards of
performance

Group standards
of performance

Organization
standards of
performance

STIKOM BALI 2009

Rabu 2 September 2015

11

Lanjut ke bagian 3..

STIKOM BALI 2009

Rabu 2 September 2015

12