Introduction

Maximizing your
Leadership Effectiveness

Name
0ne Like and One Dislike
Share in Your Group

Intent=effect

Maximizing your
Leadership Effectiveness

Intent = Effect

Agenda

Agenda

Maximizing your
Leadership Effectiveness

DISC Session
Introduction to DISC
Report Reading and Sharing
Laws of Leadership

roles

Your role

Your Role

Maximizing your
Leadership Effectiveness

Participate and be involved

Share your strengths and areas of
improvement
Listen and learn more about others
Try new ways of doing things
Be responsible for what you take away
from the seminar

My Role

My Role

Maximizing your
Leadership Effectiveness

Facilitator
Administrator
Resource

HK

HK

House Keeping

Maximizing your
Leadership Effectiveness

Beginning/ending times
Timing for breaks/lunch
Rest Rooms

Ground rules

Ground Rules

Maximizing your
Leadership Effectiveness

late

DISC

DISC

Maximizing your
Leadership Effectiveness

DISC

Variety

Maximizing your
Leadership Effectiveness

Variety is the Spice of Life!

Objectives
Objectives

Objectives of DISC Session

Maximizing your
Leadership Effectiveness

Learn about the DISC model

Know the benefits of applying the DISC behavioral
model
Understand your own behavioral design
Recognize, understand and appreciate others
behavior
Learn the key for effective teamwork communication, understanding, relationships

Background
background

Background of DISC

Maximizing your
Leadership Effectiveness

William Marston at Harvard 1928

Validated over 75 Years
Bill Bonnstetter validated applications to
business community
+15 Countries
Culturally Neutral
90% Accuracy

not?

Does not

DISC does NOT Measure

Maximizing your
Leadership Effectiveness

Intelligence
Personality
Attitudes
Psychology
Whats Good, Whats Bad

WhatDoes
is?

DISC does Measure

Maximizing your
Leadership Effectiveness

Your Observable Behavior and Emotions

The how of your life: How you walk, talk, shop, drive and play.
It is the language of people watching

Your Preferred Method of Communication With

Others
Your Door Way to Others
How you Interact under Stress and Times of No
Stress
Every Style is a Winner

MeasuresObserve

DISC Measures
Observable Behavior &
Emotions

Maximizing your
Leadership Effectiveness

You can read and know all four

factors of a persons behavioral design
just through observing or listening.

Value
DISC Value

Value of DISC

Maximizing your
Leadership Effectiveness

Increased Value of Others

Decreased Judging of Others
Increased Awareness of Similarities and
Differences to Enhance Team Success
Enhanced Communication
Reduced Conflict
Improved Teamwork
Dimension DISC

4 Dimensions

Maximizing your
Leadership Effectiveness

Dominance (D Factor) - How you handle PROBLEMS

and challenges
Influence (I Factor) - How you handle PEOPLE and
influence others
Steadiness (S Factor) - How you handle CHANGE
and pace yourself
Compliance (C Factor) - How you handle rules, risk,
and PROCEDURES set by others

Graphs

Dominance - How do I solve Problems ?

Maximizing your
Leadership Effectiveness

Quick to solve
Quick to Anger

Calculating, Slow to solve

Slow to Anger

Characteristics

General Characteristics - Dominance

Maximizing your
Leadership Effectiveness

D
DOMINANCE
DESCRIPTORS:
Adventuresome
Competitive
Daring
Decisive
Direct
Innovative
Persistent
Problem Solver
Result-oriented
Self-starter

VALUE TO THE TEAM:

Bottom-line organizer
Forward-looking
Challenge-oriented
Initiates activity
Innovative

IDEAL ENVIRONMENT:
Freedom from controls,
supervision and details
An innovative and
futuristic-oriented
environment
Forum to express ideas and
viewpoints
Non-routine work
Work with challenge and
opportunity

TENDENCY UNDER
STRESS:
Demanding
Nervy
Aggressive
Egotistical
POSSIBLE LIMITATIONS:
Overuse of position
Set standards too high
Lack tact and diplomacy
Take on too much, too
soon, too fast

EMOTION OF THE
HIGH D: Anger

Influence - How I Deal with People ?

Maximizing your
Leadership Effectiveness

Trusting, Verbal
Persuasive

Low Trust, Reserved

Fact Oriented

Characteristics

General Characteristics - Influence

Maximizing your
Leadership Effectiveness

I
INFLUENCE
DESCRIPTORS:
Charming
Confident
Convincing
Enthusiastic
Inspiring
Optimistic
Persuasive
Popular
Sociable
Trusting

VALUE TO THE TEAM:

Optimism and enthusiasm
Creative problem solving
Motivates others toward goals
Team player
Negotiates conflicts

IDEAL ENVIRONMENT:
High degree of people contacts
Freedom from control and detail
Freedom of movement
Forum for ideas to be heard
Democratic supervisor with
whom he can associate

TENDENCY UNDER
STRESS:
Self-promoting
Overly optimistic
Gabby
Unrealistic
POSSIBLE LIMITATIONS:
Inattentive to details
Be unrealistic in appraising
people
Trust people
indiscriminately
Situational listener

EMOTION OF THE
HIGH I: optimism

Steadiness - How I Deal with Pace of

Maximizing your
Change ?
Leadership Effectiveness
Low Emotion, Resistant
to Change, Need Security
Monochronic

Polychronic

High Emotion, Always

Changing, Needs Freedom

Characteristics

General Characteristics - Steadiness

Maximizing your
Leadership Effectiveness

S
STEADINESS
DESCRIPTORS:
Amiable
Friendly
Good Listener
Patient
Relaxed
Sincere
Stable
Steady
Team Player
Understanding

VALUE TO THE TEAM:

Dependable team player
Work for a leader and a cause
Patient and empathetic
Logical step-wise thinker
Service-oriented

IDEAL ENVIRONMENT:
Stable and predictable
environment
Environment that allows time
to change
Long-term work relationships
Little conflict between people
Freedom from restrictive rules

TENDENCY UNDER
STRESS:
Non-demonstrative
Unconcerned
Hesitant
Inflexible
POSSIBLE LIMITATIONS:
Yield to avoid controversy
Difficulty in establishing
priorities
Dislike of unwarranted
change
Difficulty dealing with
diverse situations

EMOTION OF THE
HIGH S: Non-emotional

Compliance - How I Deal with Procedures andMaximizing

Rules
?
your

Leadership Effectiveness

Fear of Risk
Follow Procedures

No Fear of Risk, Arbitrary

Do it My Way

Characteristics

General Characteristics - Compliance

Maximizing your
Leadership Effectiveness

C
Compliance
DESCRIPTORS:
Accurate
Analytical
Conscientious
Courteous
Diplomatic
Fact-finder
High Standards
Mature
Patient
Precise

VALUE TO THE TEAM:

Maintains high standards
Conscientious and steady
Defines, clarifies, gets
information and tests
Objective the anchor of
reality
Comprehensive problem solver

IDEAL ENVIRONMENT:
Where critical thinking is needed
Technical work or specialized
areas
Close relationship with small
group
Familiar work environment
Private office or work area

TENDENCY UNDER
STRESS:
Pessimistic
Picky
Fussy
Overly critical
POSSIBLE LIMITATIONS:
Be defensive when
criticized
Get bogged down in details
Be overly intense for the
situation
Appear somewhat aloof
and cool

EMOTION OF THE
HIGH C: Fear

Graphs
DISC Report

Reading the Graphs

100

GRAPH I
D I S C

Maximizing your
Leadership Effectiveness

GRAPH II
D I S C

100

100

75

75

75

75

50

50

50

50

25

25

25

25

What Others Expect

Your Mask or Game Face
Adapted Style
Reaction to Present Circumstances
Conscious Behavior
Most Changeable
Battery Pak
What you are like most of the time

100

Response To Pressure or no Pressure

Your Gut Reaction
Natural Style
Reaction Based on Past Experiences
Unconscious Behavior
Least Changeable
Plugged In
What you are like when you can be you OR
when you are under stress pressure or
fatigue.

Report

DISC Report

Maximizing your
Leadership Effectiveness

General Characteristics
Understanding of natural behavior
Value to the organization
Checklist for communication (for others)
Dos
Donts
Communication tips (for you)
Ideal environment
Perceptions
Behavioral descriptors
Natural and Adapted style
Adapted style
Keys to motivating
Keys to managing
Areas for improvement
Action plan
Behavioral factor Indicator
Graphs
Success Insights Wheel

Summary

Power Points
1.

Maximizing your
Leadership Effectiveness

DISC is the doorway to communication. The uniqueness of

each person extends far beyond the DISC model.

2. The use of a behavioral model is to create win/win

relationships, not in any way to manipulate, pigeonhole or
label a person.
3. Every person has the potential to be a winner. We all win in
different ways. One behavioral design is NOT better than
another.
4. Your behavioral design is the combination of the Highs and
Lows of all FOUR factors. (DISC)
5. Every person has the ability and can adapt to any profile.
Adapting does require increased energy.
We see the world not as it is, but as we are.
Stephen Covey
Yr Report

Your DISC Profile

Hand out

Read Individually

Pair and Share

Plot on the Wheel

Maximizing your
Leadership Effectiveness

Yr Report

Sharing
General Characteristics
3 talents
3 talents
3 talents

Para 1
Para 2
Para 3

Value to the organization

List 3

Checklist of communicating
Dos
List 3

Maximizing your
Leadership Effectiveness

Perceptions
Do you agree with any of these
perceptions?
Why others might have negative
perceptions?
Are any of these perceptions
keeping you from getting what you
want?
If so, what changes must you
make?

Donts
List 3

Wheel

SUCCESS INSIGHTS
WHEEL
Precise
Accurate
Concern for Quality
Critical Listener
Non-Verbal Communicator
Attention to Detail

Creative
Slow Start / Fast Finish
Vacillating
Temperamental

Maximizing your
Leadership Effectiveness
Competitive
Confrontational
Direct
Results-Oriented
Sense of Urgency
Change Agent

A
Product-Oriented
Slow to Change
Self-Disciplined
Pessimistic

Process-Oriented
Quick to Change
Independent
Optimistic

N
Accommodating
Dislikes Confrontation
Persistent
Controls Emotion
Adaptable
Good Listener

Good Supporter
Team Player
Persistent
Cooperative
Sensitive to Others Feelings

High Trust Level

Not Fearful of Change
Contactability
Rather Talk than Listen
Verbal Skills
Projects Self-Confidence
N = Natural
A = Adapted
Philips

Improved Teamwork

Maximizing your
Leadership Effectiveness

Review Philips Wheel

Teamwork

Maximizing your
Leadership Effectiveness

Enhancing Team Effectiveness

RELATE
Relate

The RELATE Model

Maximizing your
Leadership Effectiveness

Recognize self
Empathize with others
Learn to identify behavior
Align behavior
Trust builds
Ensures success

Model
Alignment

Maximizing your
Leadership Effectiveness

High Alignment

Open Communication

Low Alignment

Poor Communication

I impression

First Impressions / Social Interactions

How Your Style May Initially React With Various Styles
Maximizing your
Leadership Effectiveness
D

Align beh
Key to aligning

Aligning Behavior

Maximizing your
Leadership Effectiveness

Follow Dos and Donts of communication

Leverage value to the organization/team of that
behavioral style
Work on the Motivational Factors
Be mindful of verbal and non-verbal communication

Remember, Aligning is a two way process

quote Quote

Maximizing your
Leadership Effectiveness

Birds of a Feather
Like to Work Together

Quote

Maximizing your
Leadership Effectiveness

Its not what style you are: its

what you do with what you are.
Bill J. Bonnstetter

Followup

Suggested Follow up

Maximizing your
Leadership Effectiveness

Share your DISC profile with your team

Meet with Someone on Team that You are Not Close to
and Share profiles
Other Ideas?

SummaryToxic