Professional Documents
Culture Documents
Case:5
Section G
Group 7
Name
Roll No.
Ansari M. Sabeel
2015PGP040
Anusua Sarkar
2015PGP048
2015PGP098
Joshi Siddharth
2015PGP160
Mahant Mishra
2015PGP190
Raghav Mishra
2015PGP289
Competitor Information
Zara uses POS system which works on the DOS platform and is no
longer supported by Microsoft
The company is growing and wants to target the young generation,
there is much need for the stores to be inter connected and also
linked to the headquarters. Currently neither the POS nor the
PDAs are connected to Zara's Headquarters or to the stores
Separate orders for different segments within the store increases
the tasks, there is no provision in the current system for a single
order containing all the requirements
The PDAs had small screens and styluses which were highly time
consuming
Another problem the current system is that it is obsolete, Zara was
the only one using it and the Vendors shifting to Windows would
compel Zara to change its system
Zara was building a bigger and bigger company on top of a more and more
obsolete operating system which can have an adverse effect on them in the
future. Therefore it is recommended to upgrade the POS terminals.
Zara is the only customer of the hardware vendors using DOS, which is
said to be the ancient operating system. In addition, the vendors were not
ready to sign contracts when they were asked to give assurances of not
changing their system. This implies on a possibility of up gradation and if
the vendor changes the machines in such a way that they can no longer
use DOS then the entire POS system crumbles.
Each store had several PDAs, allowing redundancy and division of labor
during the ordering process thereby making it an unproductive scenario.
Further, the POS terminals and the PDAs could not share information
even within a store. An upgraded POS terminal can accommodate new
capabilities and network within stores and across the company. Wireless
networks which are cheaper to install can help Zara stores know the
theoretical inventory of all SKUs in its stores and also provide a
mechanism to request inventory transfer from one another online and
hence eliminate the need of phone calls.
THANK YOU