Emerging trends in Industrial Relations in IT

sectors

By: Rajan Kalal

Sayamanta Achom
Ravi Chalwadi,
Shridhar Y
Sharath Kumar

Industrial Relations
The relationship between Employer and employee
or trade unions is called Industrial Relation.
Main functions of every organization is to avoid any
dispute with them or settle it as early as possible
so as to ensure industrial peace and higher
productivity.

Objectives of IR

Important factors of
Industrial Relations

Institution: Includes government, employers, trade unions, unions

associations, labor courts etc , which have direct or indirect impact
on the industrial relations systems.

Characters: Study the role of workers unions and employers,

industrial relations officers, mediator, judges of labor court, etc.

Methods : Focus on collective bargaining, workers participation,

discipline procedure, grievance re-dressal machinery, dispute
settlements machinery, regulations, policies, hearing of labor courts,
etc.
Contents : Includes matter pertaining to employment conditions like
pay, hours of works, leave with wages, health, and safety disciplinary
actions etc

Importance of Industrial
Relations
Reduction In Industrial
Disputes
High Morale
Mental Revolution :A sense of partnership among the
workers and the employees
Uninterrupted Production
New Programmes: Programmes for workers development
such as training facilities, labor welfare etc.
Reduce Wastage

Main aspect of Industrial

Relations
Labor Relations, i.e. relations between union and management.
Employer-employees relations, i.e. relations between management and
employees.
Group relations, i.e. relations between various groups of workmen.
Community or Public relations, i.e. relations between industry and society.
Promotions and development of healthy labor-managements relations
Maintenance of industrial peace and avoidance of industrial strife
Development of true industrial Democracy.

IR in IT sector

In the past IT professionals in India have been putting in efforts for

trade union formation in cities like Bangalore and Hyderabad and
Kolkata.
Union for Information Technology & Enabled Services (UNITES) head
quartered in Bangalore. It is a part of global union UNI, which is a
global union for skills and services

The IT Professional's Forum' - better working conditions and

studying impact of social change and technology.

West Bengal Information Technology Services Association- welfare of

all employees in the IT & ITES service sector.

Continued

67% of the employees who participated in the survey were in strong

favour of organized trade unions
Most of the employees irrespective of gender welcome the suggestion
of trade unions in the industry.
To address concerns related to their job and work environment
along with economic concerns such as

Continued

Continued..

Recent trends in employee

welfare measure in IT

Conclusion

There is a growing need to draw a fine balance between the growth of the industry
and the rights of the workmen to safeguard the integrity of the employees.

It is required to closely monitor policies of the companies related to work

environment, social security provisions and other work related issues. Turning a blind
eye to the reality of employee problems will not help in the long run.

Organized trade unions would help in rationalising the work hours, compensation and
other issues in a much better manner especially for freshers working in the industry
who are the most exploited ones.

Unions can provide activated Grievance redressal machinery for the employees by
opening way to two way dialogues for solving the pending issues and prove to be an
institution for redefining the role of collective bargaining and eventually working along
with employers not against employers.