Professional Documents
Culture Documents
Levels of Communication
Round #1
Share an event
you have
experienced.
Example:
Round #2
Describe a
situation that has
proven to be a
good
INFLUENCE on
your life.
Example:
Round #3
Describe a quality
you already have
that will make you
a better parent or
spouse.
Example:
Round #4
You must give a
compliment to one
other person in
your group.
Example
Levels of Communication
Discussion
Levels of Communication
Event
Superficial
Influence
Personal
Personal Quality
Validating
Compliment
Validating
Communication reinforcing
peoples feelings about
themselves.
Levels of
Communication
Questions
1.
2.
3.
4.
5.
6.
Video clips
Video Clips
Goonies
Say Anything
Singles
Validating
Reality Bytes
Sleepless in Seattle
Superficial
Superficial
Superficial into
Personal ( Proximity
closer)
Superficial to
Personal
I may be hurt.
I dont want to hurt their feelings.
They will misinterpret what I say.
They wont be receptive
It will put our relationship at risk.
I will be out on a limb and wont be
supported.
http://www.mnadr.state.mn.us/workplace/pdf/Keepcomm.pdf
What Validation Is
To validate someone's feelings is first to
accept someone's feelings. Next, it is to
understand them, and finally it is to nurture
them.
Example of Validating
I hear you.
That hurts
That's not good
Wow, that's a lot to deal with
I would feel the same way.
(I would be sad/hurt/angry/jealous, etc. too)
That is sad.
That sounds discouraging.
That sounds like it would really hurt
That must really hurt.
I know just what you mean.
I would feel the same way.
I can understand how you feel.
It sounds like you are really feeling ____.
It sounds like is really important to you.
Validating necklaces
Students talk to one another about their
admirable qualities and traits they see in
each other. They must validate their
compliments. Each time they validate
someone they get a piece of yarn tied to
their necklaces.
Summary:
What is SPV?
The greater the need to communicate our feelings, the harder it
is to do. Indeed, sharing our opinions and emotions is risky
business. We minimize the risk when we move through the
levels of communication incrementally. That is, each
conversation ought to begin with phatic (superficial)
communication and move through the levels (however quickly
seems appropriate) before moving to the more intimate levels.
Generally, we look for the other individual to reciprocate at the
same level of intensity. There is a social convention to match
levels. If the other initiates a conversation at the evaluative level,
we often feel compelled to respond in kind. This is dangerous.
Sharing our ideas and feelings is generally reserved for those
whom we trust. Trust is a function of confidence, commitment,
and time. We generally share our essence with those weve
known a long time.(2)