Professional Documents
Culture Documents
Product Manager
Joey Fitts
BDM SI Partners
Analyzing
Reporting
Monitoring
Planning
Create plans, models and scenarios, which are then fed back into the monitoring
layer and encoded as targets and thresholds.
No matter where you start, you should be able to move up and down layers seamlessly without
awkward context shifts to gather insights, take action and optimize performance - TDWI
Customer options
Spreadmarts?
Analysis paralysis?
Customer Solutions
Spreadmarts or
Managed
Few in number
Easy to understand
Analysis paralysis or
Relevant
Owned
Actionable
IT-driven scorecards or
Standardized
Context-driven
Predictive
Aligned
Balanced and linked
Transformative
Business Analysts
A system of record for business definitions
Empowering KPI and scorecard designer
Auditing, versioning, and reversion capabilities
IT Administrators
Centrally managed, scalable BI platform
Better partnership with business users in scorecard and
KPI authoring
End-user
Tools
End-user Analysis
(Excel)
Integrate
Analyze
Report
Technical
Layer
Data Warehouse
End-user
Tools
Business
Layer
Technical
Layer
End-user Analysis
(Excel)
Integrate
Analyze
Data Warehouse
(SQL Server)
Report
Launched on 10/24/2005.
Certified by Norton and Kaplans Balanced Scorecard Collaborative.
BSM deployments cost between 20-50% the cost of the average BI
competitor deployments.
Generally available today via your MSDN downloads.
Build
BSM Client
SharePoint
BSM Server
Scorecards
Oracle
SQL
Server
Spreadsheets
Local DBs
Unstructured
Data sources
Application
Metadata
Business
Logic
Access
Security
Dashboards
Reports
Context analysis
Rich filtering
Collaboration
Workflows
Online/Offline
SQL reports
Office
applications
IM, Email,
Calendar
XML, Excel,
TIFF, PDF
Customer success
Microsoft IT
Customer
Challenge
Provide alignment
between corporate goals
and employees actions
through the enterprise.
Create an ownership
culture by providing
visibility at the right level
and giving information
workers with the tools to
drive their business
efficiently.
Solution
Enterprise BI vision
Enterprise Class software
and hardware
Rapid Development of BI
solutions
Ease of integration with 3rd
party tools and workflow
and portals
Customer
Results/Benefit
s
Empower metrics
owners to know and act
on their business.
Simplify collaborate,
knowledge sharing and
resolution of business
issues within one
application.
Windows
Server 2003
employee
accountability
and actions. Managers and our CIO can see problems
Drive productivity
throughout the
organization and
measure corporate
competitive advantage.
Scorecarding offers true visibility into
and successes in real-time, just as our employees can.. - Daniel Rubiolo Mendoza, Operations Manager, MSIT
MSIT screenshot
Internal only
Premier Bankcard
Customer
Challenge
Provide pro-active
insights to business users
so they can drive
performance efficiently
through the enterprise.
Integrate corporate
performance in the
daily life of business
users so that, by
embracing scorecarding
they can drive the
companys performance.
Solution
Enterprise BI vision
Customer
Results/Benefit
s
Align strategic goals
with actions and empower
metrics owners to proactively impact their
business.
Build a performance
framework which allows
the employees to deliver on
goals short and long term.
Empower business
Drive productivity
owners through and
throughout the
integrated and flexible BI
organization and
measure corporate
solution.
competitive
advantage.
This solution presents all users with one version of the truth. And what's even more important is that, with a single
version of the truth, youve got everyone in the organization working towards a common goal. - Ron Van Zanten,
Business Intelligence Officer, PREMIER Bankcard
Expedia
Customer
Challenge
Solution
Customer
Results/Benefit
s
Rapid Development of BI
initiatives based on one
solutions
common version of the
Enterprise BI vision
Skanska U.S.A.
Customer
Challenge
Need for an integrated
scorecarding
application that would
address the needs of
multiple user types
throughout a very
distributed environment.
Deployment required a
sophisticated yet
flexible BI solution that
would adapt to corporate
business practices.
Solution
Enterprise BI vision
Customer
Results/Benefit
s
Performance
management became
part of the company
DNA by integrating
scorecards in employees
daily routine.
Alignment between
strategic goals and the
companys distributed
employees objectives.
Democratization of
Build a solution on a
performance
reliable and scalable BI
management making
platform while lowering
Solution
Enterprise BI vision
Customer
Results/Benefit
s
Performance
management made easy
by aligning multiple
workflows and information
sharing initiatives into a
common set of scorecards.
Create a dynamic
performance
management culture
whereby employees
improve their business by
pro-actively driving
scorecards results.
Deploy a solution on a
information analysis
We requirements.
see our automated scorecarding solution as being a critical communication tool for our strategy. Everyone gets a
consistent view of the organization. And just as importantly, this consistent view will tie scorecarding results to relevant
documents such as policy papers or PowerPoint presentations. Dave Evans - DBSA senior strategic planner.
Click here for case study
Click here for the video
Customer
Results/Benefit
s
Solution
Enterprise BI vision
A performance
management solution
which enables employees to
measure, monitor and drive
key initiatives throughout the
entire organization.
Pro-action, focus and
ownership driven to police
units so they know when to
take action.
External Resources
Intro BSM demo
Customer Case Studies
Customer Video
Press Coverage
Analyst Research
Data Sheets
Technical Whitepapers
Business Whitepapers
Deployment considerations
Click-by-click installation guide
Business Scorecard Manager 2005 website @ http://www.microsoft.com/office/bsm
Training Kit
Introduction
BSM Builder Fundamentals
BSM Builder Advanced
Report Views
Scorecard Views
Deploying Scorecards to SharePoint SQL Reporting Services
BSM Server & Security
Extensibility
Demo
Additional slides
Scorecards
Scorecards are:
Portable
Re-usable
Flexible, Easy to use
Integrated
Speedometer
Mileage
counter
Its the combination of the answers to these questions that will allow you to answer
the original question.
The individual answers are kpis.
The combination of the answers is the scorecard.
Margins
Acquire
customers
Satisfy
customers
Retain
customers
Revenue
Spend
Hotmail
Outlook Express
Outlook Pro
Yes
Yes
Yes
Manage contacts
Yes
Yes
Yes
Manage calendar
activities
Yes
Yes
Yes
Build
BSM
SPS
SQL Server
Excel
High
Low
Low
High
High
Medium
Low
High
High
Low
High
Low
Consume
Offline/Online end-user experience
Aligned view of business thru strategy maps
Every Kpis is owned by individual or group
Context-driven kpis, scorecards and annotations
Business
Platform
Technical
Platform
Personal
Analytics
(Excel)
Portals
(SharePoint)
Report
(SSRS)
Integrate
(SSIS)
Analyze
(SSAS)
Data Warehouse
(SQL RDBMS)
Report
(SSRS)
Pricing Info
Production Licenses
Prices
Comments
External links
BSM pricing information
Volume Licensing