Professional Documents
Culture Documents
ARMENIA
2008
Contemporary Trends in
Developing and
Organizing Management
BEHAVIOURAL MANAGEMENT THEORY
HUMAN RELATIONS APPROACH
ELTON MAYO STUDIES
Zeinab Hasrati
Makruhi Keshishyan
Hovhannes Petrosyan
Social man and the need for this in the work place.
The experiments
There were four main phases to the
Hawthorne experiments:
The
The
The
The
illumination experiments
relay assembly test room
interviewing program
bank wiring observation room
A. experiment group
B. control group
Interviews
period
30 min
90 min
14 men
CONCLUSION
Workplaces are social environments and within
them, people are motivated by much more than
economic self-interest
In the training world, the Hawthorne Effect is a chameleon