Organizational Culture Diagnosis

CULTURAL ATTRIBUTES

Best Describes

Some of Both

CULTURAL ATTRIBUTES

Best Describes

LEARNING

LEARNING

Safe bets are recommended. When

trying something new we ask, Has this
been tried before?

Risk taking is invited. When something is

new we ask, What are the possible
outcomes?

COMPETITION

COMPETITION

We are predominantly focused on

continuous improvement of internal
processes, procedures & structures.

We are predominately focused on pursuit of

new markets and customers.

We are heavily focused on maximizing

efficiency.

We are heavily focused on understanding &

exceeding customer requirements.

Market share & short-term earning are

considered strong measures of success.

Customer retention & long term profitability

are considered strong measure of success.

COMMUNICATION

COMMUNICATION

In our organization, information is shared

using strict criteria to determine who
should be kept informed of what.

In our organization, information is shared

across the organization using minimal
criteria to determine who should be kept
informed.

Our leaders carefully tailor information to

control reactions.

Our leaders model open and candid

communication.
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Organizational Culture Diagnosis

CULTURAL ATTRIBUTES

Best Describes

Some of Both

CULTURAL ATTRIBUTES

Best Describes

RELATIONSHIPS & NETWORKS

RELATIONSHIPS & NETWORKS

Accountability for results resides primarily

with individuals.

People share accountability for outcomes.

LEADERSHIP

LEADERSHIP

Leaders encourage others to take risks

and decisive actions.

Leaders encourage others to check in

before taking action or making decisions.

People in our organization participate in

making decisions that effect them.

People in our organization participate in

making decisions based on their level in the
hierarchy.

CHANGE

CHANGE

Our organization changes in response to

significant events rather than in
anticipation of events.

Our organization initiates change in

anticipation of significant events.

Many people are involved to coordinate,

plan and implement change initiatives.

We involve people on an as needed basis

throughout the process of implementing
change.

RESULTS & REWARDS

RESULTS & REWARDS

Around here, we rely on our ability to

respond to just-in-time opportunities.

Around here, we rely heavily on well-crafted

& organized plans for our work.

Leaders work to inspire people to achieve

higher levels of performance.

People are incented to achieve greater

results with tangible rewards (e.g. cash
rewards, contest, bonuses).
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