Peak Performance Coaching

for managers and supervisors

Professional Development
Seminar
Introducing the 5-areas
Performance Coaching
Assessment to reduce stress in
the workplace.

Seminar Outline..
Welcome & Introductions
Session to run between 1pm and 2.30 p.m.
Tea, coffee and water will be provided after the
session.
Chance for Q & As
Completion of Evaluations Forms

Who is your seminar

coach for
today..
My name is Ian Disley the Practice
Manager for Chrysalis Health and Well
Being Services.
With 20 years experience of delivering life
skills training and performance coaching to
both individuals, teams and businesses.
I have a variety of coaching and
counselling qualifications and a member of
the Chartered Institute of Personnel and

Whos this seminar for..

This seminar has been designed to give
team leaders, coaches, managers,
supervisors and aspiring managers
For a greater understanding of the impact
of stress in the workplace and provide
some skills to support staff and improve
performance in the workplace.

Main aim for the

seminar
The aim of this seminar is to help you
empower those you are responsible for, by
providing you some skills to pass on to
others.
Equally if we protect ourselves before
distressing situations occur, we will also be
more likely to manage distress when it
comes our way..

Learning Objectives
for the day:
Enhance understanding on how stress in
the workplace affects team performance
and motivation.
Recognising the signs and symptoms of
stress in yourself and in others.
Introduction to the 5-areas Performance
Coaching assessment.

Learning Objectives
for the day:
Provide you with some CBT (Cognitive
Behavioural Therapy) skills to support your
team.
Utilising action planning to implement
performance improvements.

Why Workplace Stress?

Some facts..
Work-related stress, depression or anxiety is
defined as a harmful reaction people have to
undue pressures and demands placed on them at
work. The 2014/15 Labour Force Survey showed
that in Great Britain (HSE website);
9.9 million days were lost to work related stress in
2014/15.
stress accounted for 35% of all work related ill
health cases and 43% of all working days lost due
to ill health in 2014/15

What is the impact of

Workplace Stress?
Low motivation
Lower Morale
Leads to mistakes
Lower productivity
Underperformance
Poor decision making
More pressure on remaining staff

What are the benefits

of managing
Workplace Stress?
Increased performance and productivity
Reduced levels of sickness absence and
associated costs
More engagement from your staff, better
morale
Improved interpersonal working
relationships

Can we prevent
Stress?
Why do we wear helmets and harnesses?
Should we put the helmet on before we
climb or afterwards? Why?
What if we dont have protection?
Equally if we look after ourselves before
distressing situations occur, we will be
protected from workplace stress when it
comes our way..

5-Areas Performance
Coaching Assessment

1. Ever had a bad day?

Whats it like having a bad day?

2. Altered and Changed

Feelings?
Whats are the feelings & emotions for
someone who is stressed?
Anxious
Depressed
Angry

Changed Feelings?

How do you know if someone

is Depressed?
Low Moods
Unhappy
Tearful

Changed Feelings?

How can you tell if someone

is Anxious?

Nervous
Fearful
On edge

Changed Feelings?

Do you recognise when someone

Is Angry?

Snappy
Irritable
Impatient

3. Changed Thinking?
Whats thoughts are going through the
mind?
Im useless
I cant be bothered
Im not good enough

3. Changed Thinking?

Do they have Unhelpful Thinking habits?

Catastrophising, making mountains out of a
mole hill
Shoulds, musts, got to
Black and white thinking
Mind reading

4. Changed Physical
Symptoms?
Whats are the body sensations?

Do they look tired?

Loosing or putting on weight?
In pain showing discomfort?
Difficulty in concentrating?

5. Changed
Behaviour?
Whats are the reduced activities or
unhelpful behaviour?
Do they come in late, leave early?
Avoiding others?
Increasing time off sick?
Fidgeting, cant stay still?

How do you empower

others to manage
workplace stress?

The Solution 5-Areas Performance

Coaching Assessment
Using evidence based CBT and DBT Skills,
informed resources for individuals and
groups
Guided Self-Help CBT Skills are
recommended by theNational Institute for
Health and Care Excellence (NICE) used

STOPP! Skill

Stop and Step Back

Dont act immediately. Pause.

Take a Breath

Notice your breath as you breathe in and

out.
Imagine a balloon the belly

Observe

What are the thoughts and feelings?

What are the words that the mind is
saying?
Are they facts or opinions?
What unhelpful thinking habits are being
used? (e.g. mind-reading,

Pull Back:

Put in some Perspective

See the situation as an outside observer.

What would a fly on the wall see? Is there

another way of looking at it?

What would someone else see and make

of it? What advice would I give to someone
else?
How important is it right now, and will it be
in 6 months?

Practise what works

Do what works, what is most helpful.
Will it be effective and appropriate?
Is it in keeping with your values and
principles?
What will be the consequences of the
action?
What is best and most helpful for this
situation?

54321 Right Now

Vision - 5 things you
can see
Visit a museum, watch a film or documentary,
go to an art gallery, share your experiences.
Visualise a beautiful place, find a safe place in
the mind.
Encourage cycle to work programs, team walks,
away days and fun days

Hearing - 4 things
you can hear.

Put on relaxing or inspiring music

Listen to sounds of nature
Pay attention to sounds around you,
wherever you are

Touch - 3 things you

can touch
Massage your hands with lotion, stroke a
beloved pet, or give someone a cuddle
Prepare a bubble bath, wear nice clothes
Swim at the local pool or in the sea
Hold and feel a grounding object such as a
smooth pebble or crystal
Notice and pay attention to how these things
feel on your skin.

Smell/Taste - 2 things
to smell or taste.

Think about your favourite smell, spray perfume,

flowers
Use essential oils such as lavender, scented
candles
Notice the pleasing smells of the environment
such as flowers, coffee, bake a cake or bread
Eat a little of your favourite food, savour each
moment, eat slowly and mindfully
Drink soothing drink like hot chocolate or herbal
tea

Finally Breathe

1 deep breath

Breathe through the nose. The breath

should go out through the mouth. ...
Breathe with the diaphragm. The air you
breath in through your nose should go all
the way down to your belly. ...
Breathe relaxed, chill. ...
Breathe rhythmically and silently. ...

Plan Do and Review!

Dont just sit there, make a plan!
How are you going to implement the
5-Areas Performance Coaching
Assessment model?
When are you going to start?
What problems could arise?
How you going to overcome them?

Plan Do and Review!

OK, How did it go?
What did you plan to do?
Did you try to do it?
If yes: What went well? What didnt
go so well? What have you learned
about from what happened?

Plan Do and Review!

If No: What Stopped you?
Internal Things (Not enough time,
put it off)
External Things (other people, work
issues)
How could you have planned to tackle
these things?

In conclusion.
If you want to improve
performance in the workplace
by helping others to manage
stress
What skills do you need to
have in your Back Pack to
pass on to others to protect
them from workplace stress?
Maybe we can help you?

Thanks for Listening

Any Questions?