You are on page 1of 36

Foodservice Management:

Principles and Practices, 12th


ed.

Chapter 3
Food Safety

Key Concepts

Foodborne illness is a serious threat


to public health
The foodservice manager plays a
leadership role in the prevention of
foodborne illness
Pathological hazards are inherent to
some foods and can cause disease
if allowed to grow

Foodservice Management: Principles and


Practices, 12e

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Key Concepts

Physical and chemical hazards, including


allergens, pose threats to food safety
Failures in operations and food handling
practices contribute to outbreaks of
foodborne illness
A matrix of food laws, regulations,
codes, and standards provide the legal
framework for food safety programming

Foodservice Management: Principles and


Practices, 12e

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Key Concepts

Well-designed and quantifiable


prerequisite programs serve as the
foundation of an integrated food
safety program
The single most important
prerequisite program for an
effective food safety program is
personal hygiene

Foodservice Management: Principles and


Practices, 12e

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Key Concepts

Prerequisite programs that establish


standard operating procedures for
purchasing, production, and service
maximize safety as food flows through a
foodservice operation
Hazard analysis and critical control
point (HACCP) is a systematic approach
to controlling identified hazards specific
to foods or processes

Foodservice Management: Principles and


Practices, 12e

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Introduction

Foodborne illness continues to be an


important and preventable cause of
illness, distress, and death in the United
States.
Knowledge of safe food handling
practices and a commitment by the
foodservice manager practicing them
are critical to the prevention of
foodborne illness.

Foodservice Management: Principles and


Practices, 12e

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Foodborne Illness

Foodborne illness: a disease carried or


transmitted to people via food.
Incidence of foodborne illness
Outbreak: An incidence of foodborne illness
that involves two or more people who ate a
common food, which has been confirmed
through laboratory analysis as the source of
the outbreak.
The CDC estimates that 48 million Americans
suffer from foodborne illness each year.

Foodservice Management: Principles and


Practices, 12e

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Foodborne Illness

Costs Associated with Outbreaks of


Foodborne Illness
Medical care, lost business, lawsuits,
loss of income for victims and infected
food handlers
The Economic Research Service of the
USDA estimates that $6.9 billion is
lost each year due to diseases caused
by five bacterial pathogens alone.

Foodservice Management: Principles and


Practices, 12e

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Basic Food Microbiology

Any food can be a vehicle for foodborne illness.


Potentially hazardous foods: foods that are more
likely than others to cause foodborne illness.
A carrier is a person who, without symptoms of
a communicable disease, harbors and gives off
a bacteria.
Communicable disease: an illness that is
transmitted from one person to another
through direct or indirect means.
Pathogen: a disease-causing microorganism.

Foodservice Management: Principles and


Practices, 12e

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Basic Food Microbiology

Microorganisms causing foodborne infections


Foodborne infection: illness that results from
ingesting foods containing live
microorganisms
Salmonellae
Campylobactor jejuni
Esherichia coli
Listeria monocytogenes

Foodservice Management: Principles and


Practices, 12e

10

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Basic Food Microbiology

Microorganisms causing foodborne intoxication


Foodborne intoxication: illness that results
from ingesting toxins produced by
organisms
Stapylococcus aureas
Clostridium botulinum
Clostridium perfringens
Emerging pathogens: a pathogen that is
increasingly recognized as causing
foodborne illness

Foodservice Management: Principles and


Practices, 12e

11

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Basic Food Microbiology

Chemical causes of foodborne illness


Cleaning and sanitizing compounds
Excessive use of additives and preservatives
Contamination of food with toxic metals
Minimum precautions include proper
labeling and storage, and training of
employees

Foodservice Management: Principles and


Practices, 12e

12

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Basic Food Microbiology

Physical causes of foodborne illness


Material or foreign contaminants that are
accidentally introduced into foods
Allergens: a growing concern
An estimated 30,000 people visit
emergency rooms each year due to food
allergies.
Ninety percent of food allergies are caused
by milk, eggs, fish, wheat, tree nuts,
peanuts, soybeans, and crustaceans.

Foodservice Management: Principles and


Practices, 12e

13

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

The Role of the Food Manager

Design, implement, and maintain an effective


food safety program
Train, motivate, and supervise employees
Stay current with government regulations and
codes
Commit to lifelong learning about sciencebased food safety

Foodservice Management: Principles and


Practices, 12e

14

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Food Safety:

An Integrated
Program of HACCP and Prerequisite
Programs
Prerequisite programs
Define the practices that the
foodservice operation should be
following regardless of the food item
passing through.
Prerequisite programs and standard
operating procedures
Documented standard procedures are
used for each aspect of the foodservice
program.

Foodservice Management: Principles and


Practices, 12e

15

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Food Safety:

An Integrated
Program of HACCP and Prerequisite
Programs
Managing an integrated food safety
program

The existence and effectiveness of


prerequisite programs should be
assessed prior to initiating a HACCP
plan.
Prerequisite programs and HACCP
programs are separate components of
an integrated food safety program and
need to be managed as such.

Foodservice Management: Principles and


Practices, 12e

16

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

The Food Code

Developed in 1993 by the FDA in


cooperation with the USDA as a
guide to setting standards for food
safety.

The code is neither law nor regulation,


but is provided for consideration of
adoption by jurisdictions.
It provides a framework for designing a
food safety program.

Foodservice Management: Principles and


Practices, 12e

17

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Employee Health and Personal


Hygiene

To minimize the risk of food contamination, a


manager should screen the health of
employees and provide food safety training.
Policies should be designed, which cover
proper attire, hygiene habits, and employee
illness.
Infection control procedures: procedures to
prevent the entrance of pathogens into the
body.

Foodservice Management: Principles and


Practices, 12e

18

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Employee Health and Personal


Hygiene

Proper attire

Clean, washable clothing


Effective hair restraints
Jewelry is discouraged

Personal hygiene habits

Proper handwashing is the single


most important practice in preventing
the spread of foodborne illness.

Foodservice Management: Principles and


Practices, 12e

19

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Employee Health and Personal


Hygiene

Other personal hygiene habits


Keep fingernails clean and trimmed.
Hands should be kept away from face, hair,
and mouth.
Disposable gloves should be encouraged to
prevent cross-contamination.
Smoking should be allowed in designated
areas away from food.
Only authorized personnel allowed in
production areas.

Foodservice Management: Principles and


Practices, 12e

20

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Employee Health and Personal


Hygiene

Cuts, abrasions, and employee illness

All cuts and abrasions covered with a


water-proof bandage, and disposable
gloves if cut is on hand.
Employees with symptoms of illness
should not work as a food handler.
Any employee suspected of having a
communicable disease should be cleared
by a physician before returning to work.

Foodservice Management: Principles and


Practices, 12e

21

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Flow of Food Through the


Foodservice Operation

A well designed food safety program


will address how food moves
through the operation

Flow of food: the route or path food


follows through a foodservice operation.
The functions include receiving,
storage, preparation, holding, service,
cooling leftovers, and reheating.

Foodservice Management: Principles and


Practices, 12e

22

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Flow of Food for Conventional


Foodservice System

Figure 3.4 Flow of food for a


conventional foodservice operation.

Foodservice Management: Principles and


Practices, 12e

23

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Flow of Food for Ready-Prepared


Foodservice System

Figure 3.5 Flow of food for a


readyprepared foodservice operation.

Foodservice Management: Principles and


Practices, 12e

24

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Flow of Food for Commissary


Foodservice System

Figure 3.6 Flow of food for a


commissary foodservice operation.

Foodservice Management: Principles and


Practices, 12e

25

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Flow of Food for


Assembly/Service System

Figure 3.7 Flow of food for an assembly/serve


foodservice operation.

Foodservice Management: Principles and


Practices, 12e

26

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Proper Food Handling

Precautions for safe food production


Legal safeguards for food handling are provided
by federal, state, and local regulatory agencies.
The National Sanitation Foundation
International lists the following as frequently
cited factors in outbreaks of foodborne illness:

Failure to cool food properly

Failure to heat or cook food

Infected employees practicing poor personal


hygiene

Foodservice Management: Principles and


Practices, 12e

27

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Proper Food Handling

Frequently cited factors cont.


Foods prepared a day or more before being
served
Raw, contaminated ingredients
Food held at bacteria-growing temperatures
Cross-contamination of cooked and raw food
Time-temperature relationships
The temperature danger zone is the range
between 41F and 135F in which most
bacteria grow and multiply.
The food should only be in the danger zone
for up to 4 hours.

Foodservice Management: Principles and


Practices, 12e

28

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Temperatures and Bacterial


Growth

Figure 3.8 Temperatures and bacterial


growth. Source: Adapted from Applied
Foodservice Sanitation, 4th ed.Copyright
1992 by the Educational Foundation of the
National Restaurant Association.

Foodservice Management: Principles and


Practices, 12e

29

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Proper Food Handling

Temperature measuring devices

Thermometers should be used for


checking incoming deliveries and
during all phases of storage,
production, holding, and service.
Thermometers should be calibrated
regularly and cleaned and sanitized
after each use.

Foodservice Management: Principles and


Practices, 12e

30

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Potential Hazards in Food


Production

Foods that are particularly


hazardous include meat, poultry,
fish, eggs, and fresh produce.

The practice of cooking, chilling, and


reheating is especially hazardous.
Stringent guidelines must be
implemented to handle eggs safely.

Foodservice Management: Principles and


Practices, 12e

31

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Food Safety Regulations and


Standards

There are two systems of guidance and


control to protect the public from unsafe
food.

The first system is government laws,


regulations, codes, and standards
specifically designed for the food industry.
The second system is made up of controls
that the industry unofficially imposes on
itself, like those from trade and professional
organizations.

Foodservice Management: Principles and


Practices, 12e

32

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Food Safety Regulations and


Standards

Definitions

Regulation: a written government


control that has the power or force of
law.
Code: a collection of regulations,
usually pertinent to a specific type of
organization.

Foodservice Management: Principles and


Practices, 12e

33

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Hazard Analysis and Critical


Control Point

HACCP is a preventative food


safety program.

It originated over 40 years ago when


the Pillsbury Company worked to
create food for NASA.
Seven principles which provide
guidance on the development of a
HACCP plan and, unique to HACCP,
the principles must be documented.

Foodservice Management: Principles and


Practices, 12e

34

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Hazard Analysis and Critical


Control Point

The Seven Principles of HACCP

Identify hazards and assess their severity and risks

Identify the critical control points (CCPs), or points


where loss of control could result in a health risk
Establish critical limits such as time and end-point
cooking temperatures
Establish procedures to monitor CCPs

Establish corrective action to be taken

Establish effective record-keeping systems

Establish procedures to verify the system is


working

Foodservice Management: Principles and


Practices, 12e

35

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

Summary

Millions of people become ill each year


as a result of consuming a food that
was contaminated.
It is the responsibility of the food
manager to have the necessary
knowledge base and an understanding
of food handling principles to design
an effective food safety program.

Foodservice Management: Principles and


Practices, 12e

36

2012, 2009, 2005 Pearson Education, Upper Saddle River, NJ


07458. All Rights Reserved.

You might also like