Professional Documents
Culture Documents
PRESENTED BY :
1. NUR HAZWANI BINTI MOHD KHALID
2. AIRIN NATASHA BINTI MAZLAN
3. AINA AISYAH BINTI ZAINAL
4. KALIAMMAH A/P MURUGAN
5. THIVIYA A/P RAVICHANDRAN
6. HON JOO YEE
1. EXECUTIVE MANAGEMENT
INTRODUCTION
OBJEKTIVE
Dealing with a more efficient and professional to the customer
Control of all affairs in accordance with company procedures and business
ethics through the cultivation of moral values among suppliers and
customers
Providing quality services by implementing various types of effective
marketing techniques to achieve maximum customer satisfaction.
Always be alert and ready for any changes that happen to the quality of
service improved from time to time.
Consistent in addressing the problem of reservation and purchase supplies
for the delivery of the product can be channelled directly to the customer
immediately.
COMPANY BACKGROUND
Name of the company
Business address
: TRVELKIT Company
: AEON Mall Shah Alam,
No.1, Jalan Akuatik 13/64, Seksyen 13,
40100, Shah Alam, Selangor.
Correspondence address
: AEON Mall Shah Alam,
No.1, Jalan Akuatik 13/64, Seksyen 13,
40100, Shah Alam, Selangor.
Telephone number
: 03-2645127
Form of the business
: Travel product
Main Activities
: Selling travel kit
Date of commencement : 10 March 2016
Date of registration
: 10 January 2016
Registration number
: A035210421
Name of bank
: CIMB Bank
Bank account number : 15428200036195
OWNER/PARTNER BACKGROUND
General Manager
: Nur Hazwani binti Mohd Khalid
Administration Manager
: Airin Natasha binti Mazlan
Marketing & Sales Manager : Hon Joo Yee
Assistant Marketing & Sales : Kaliammah A/P Murugan Manager
Operation Manager
: Thiviya A/P Ravichandran
Financial Manager
: Aina Aisyah binti Zainal
- Name
- Skills
- ID card number
- Experiences
- Permanent & correspondence address
- Present occupation
- Telephone number
- Previous business experience
- Date of birth
- Age
- Marital status
- Academic qualification
- Courses attended
LOCATION OF BUSINESS
2. ADMINISTRATIVE PLAN
INTRODUCTION TO THE ORGANIZATION
1.
.
2.
.
.
3.
.
.
.
4.
.
Vision
To make our enterprise as the best-selling and well-known in Malaysia.
Mission
To producing the high quality, unique, safe designed and affordable travel kit.
To attract and satisfied customers needs through our specialty custom made.
Objectives
To be top seller in the regional market.
Revenues to more than double Year 1 levels by the end of Year 2.
Aiming for customers from both local people and foreigners
Companys Logo and Motto
Travel Kit Sdn. Bhd.s Motto is to give comfort, safety, useful and convenience product to the
satisfied customers needs and wants for travel kit.
. We choose the companys logo Trip Case is because our company only sells and produces
travel kit only.
ORGANIZATIONAL CHART
MANPOWER PLANNING
1)General Manager
o Performance Management,
o Staffing, Management
o Proficiency,
o Coordination,
o Coaching,
o Developing Standards,
o Financial
Planning
and
Strategy
o Process Improvement,
o Decision Making,
o Strategic Planning,
o Quality Management
2)Administration Manager
o Tracking Budget Expenses,
o Staffing,
o Quality Management,
o Managing Processes,
o Organization,
o Coaching,
o Communication Processes,
o Disciplining Employees,
o Motivating Others,
o Promoting
o Process Improvement,
o Reporting Skills
3)Marketing Manager
o Supervision,
o Market Knowledge,
o Subordinate Involvement,
o Planning,
o Quality Focus,
o Resolving Conflict,
o Customer Service,
o Managing Processes,
o Presentation Skills,
o Technical Understanding,
o Financial Planning and
Strategy
5)Operation Manager
o Operational systems,
o Processes and policies
o Support
management
reporting,
o Information
flow
and
management,
o Business
process
and
organizational planning.
6)Financial Manager
o Preparing financial statements
o Strategic planning producing
long-term business plans
o Research
o Controlling income, cash flow
and expenditure
o Managing
budget
and
financial systems/models
Marketing Manager
Maintains marketing staff by recruiting, selecting, orienting, and training employees;
maintaining a safe and secure work environment; developing personal growth
opportunities.
Accomplishes staff results by communicating job expectations; planning, monitoring, and
appraising job results; coaching, counselling, and disciplining employees; initiating,
coordinating, and enforcing systems, policies, and procedures.
Maintains customer response operations by establishing work schedules; assigning
employees; providing back-up.
Assistant Marketing Manager
Compiling and distributing financial and statistical information such as budget spreadsheets
Analysing questionnaires
Writing reports, company brochures and similar documents
Operation Manager.
Improve the operational systems, processes and policies in support of
organizations mission -- specifically, support better management
reporting, information flow and management, business process and
organizational planning.
Oversee overall financial management, planning, systems and
controls.
Invoicing to funding sources, including calculation of completed
units of service.
Financial Manager.
Collating, preparing and interpreting reports, budgets, accounts,
commentaries and financial statements
Undertaking strategic analysis and assisting with strategic planning
Producing long-term business plans
SCHEDULE OF REMUNERATION
Leave
Annual leave
Each annual leave will give leave 14 days a year. They deserve to be giving an annual
leave with salary if they fulfil this condition:
Year 1 till year 5 : 14 days
Year 6 till year 10: 18 days
Year 11 and so on: 20 days
Medical leave
10 days medical leave with normal payment salary are provided.
40 days leave are given for an employee who give a birth.
ADMINISTRATIVE BUDGET
Items
7150.00
3260.00
Renovation
Remuneration
Rent
16798.00
4500.00
350.00
Other Suppliers
100.00
Business Registration
100.00
Deposit
Professional Fees
Road Taxi/Insurances
500.00
Courses Attended
Medical
Total
250.00
850.00
10410.00
21748.00
3- OPERATION PLAN
INTRODUCTION
Operational plan is required for managing the business objective and how to achieve. From
operations plan, we can get the information regarding the services, operation hours, operation budgets
and operations flow. At the same time, the business can reduce the cost while providing a good
quality of service in order to achieve the optimum profit.
The objectives of operation department are providing the better quality of services, punctual to
working hour and will make the customers satisfied to our services. We will ensure the operation of
this company run smoothly without any problem and give the best support to provide the excellent
services.
Our best quality of service will make the customers believe and continue supporting our company
constantly. Thats our target to be achieved every year with increasing profit.
PRODUCTION PLANNING
Sales Forecast
Average Sales Forecast Per Month
Price Per Unit
Average Price Per Unit
Number of Output Per Month
= RM 1078920
= RM 107892 /12 month
= RM 89910
= RM 270
= RM 270
= RM 89910
RM 270
= 333 Units Per Month
MATERIAL REQUIREMENTS
List of Raw Material Required
ITEMS
Product No.
Description
Specification
Quantity
Mesh
101
Cloth
Patterned Nylon
Cloth, Waterproof
Rubber Band
102
Mesh
Black Mesh
Zipper
103
Rubber Band
Black
104
Zipper
Resistant, Plastic
105
Logo
Rubber
106
Hook
Plastic
107
Thread
Cotton
Cloth
Logo
Hook
Thread
MANPOWER REQUIREMENTS
Remuneration for Operation Staff
Rate of Production/Day = 1
Standard Time for a Work
= 12
Hours
to Produce One Unit of Product
Workers hours Productive hours
= Working Hours per Day Rest Time
= 12 Hours 2 Hours
= 10 Hours
EPF
Contributi
on
(13%)
(RM)
SOCSO
Contributi
on
(2.5%)
Total
Amount
(RM)
Position
No
Monthly Salary
(RM)
Superviso
r
1000
130
25
1155
Cashier
900
117
22.5
1040.00
Total
2195.00
Machine
Quantit
y
Price/U
nit (RM)
Total
Price
(RM)
Printing Maching 2
300 per
unit
600.00
Sewing Machine
150 per
unit
300.00
Company Logo
Machine
100 per
unit
200.00
Total
1100.00
Business Hours
10.00 am to 10.00 pm
Operation Hours
10.00 am to 10.00 pm
Lunch Hours
12.00 pm to 2.00 pm
No.
Licence/Permits/Regulat
ions
Agency
Majlis Perbandaran
Shah Alam (MBSA)
Cost (RM)
5000
OPERATION
OVERHEADS
OPERATION BUDGET
Fixed Asset
(RM)
Monthly
Expenses (RM)
Other Expenses
Productions
Renovation
5000.00
Machine and
Equipment
1300.00
Raw Materials
180.00
Maintenance
Expenses
8000.00
Workers Salary
2194.50
Total
6300.00
2374.50
8000.00
Item