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Defining Motivation
Motivation
The set of processes that arouse, direct, and
maintain human behavior toward
attaining a goal.
Key Elements
Arousal: The drive/energy behind our
actions.
I want to meet my sales Quota.
Direction: Way towards goal .
Work Late, Make extra calls,Study
Product Line.
Maintenance: Persistence, how long
2 a
Importance of Motivation
Motivation is important to
organizations because in conjunction
with ability and environment it
determines performance.
P=f(M, A, and E).
P-Performance.
A-Ability.
M-Motivation.
E-Environment/Opportunity( favourable).
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Theories of Motivation
Theory
Theory XX
Theory
Theory YY
Avoid
Avoid
Work
Work
Work
Workis
is Natural
Natural
Must
Mustbe
be
Controlled
Controlled
SelfSelfDirection
Direction
Avoid
Avoid
Responsibility
Responsibility
Seek
Seek
Responsibility
Responsibility
Seek
SeekSecurity
Security
Good
GoodDecisions
Decisions
Widely
WidelyDispersed
Dispersed
Core
CoreNeeds
Needs
Existence:
Existence:provision
provisionof
ofbasic
basic
material
materialrequirements.
requirements.: :
Physiological
Physiologicaland
andsafety
safetyneeds
needs
Relatedness:
Relatedness:desire
desirefor
for
relationships.
:
social
relationships. : socialneeds
needs
Growth:
Growth:desire
desirefor
forpersonal
personal
development.
development.: :self
selfesteem
esteem&&self
self
actualisation
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actualisationneeds
needs
Concepts:
Concepts:
More
Morethan
thanone
oneneed
needcan
can
be
operative
at
the
same
be operative at the same
time.
time.
IfIfaahigher-level
higher-levelneed
need
cannot
cannotbe
befulfilled,
fulfilled,the
the
desire
desireto
tosatisfy
satisfyaalowerlowerlevel
levelneed
needincreases.
increases.
Expectancy Theory
Vroom suggests that an employee's beliefs about
Expectancy, Instrumentality, and Valence interact
psychologically. In this way they create a
motivational force, such that the employee will
act in a way that brings pleasure and avoids pain.
This force can be 'calculated' via a formula:
Expectancy Theory formula
Motivation = Valence x Expectancy x
Instrumentality
This formula can be used to indicate and predict
things as: job satisfaction, occupational choice,
the likelihood of staying in a job, and the effort
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that one might expend at work.
Expectancy:
Expectancy:
Persons
Persons
perception
perceptionthat
that
their
effort
will
their effort will
result
resultinin
performance
performance
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Performance
Performance
Instrumentality
Instrumentality
perception
perceptionthat
that
performance
performance
results
resultsinin
outcomes
outcomes
Outcomes
Outcomes
Valence:
Valence:
How
Howdesired
desired
are
arethe
theoutcomes
outcomes
from
fromaa
job
job
High Motivation:
According to the Expectancy Theory, high
motivation results from high levels of
Expectancy, Instrumentality, & Valence.
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Expectancy Theory
High
HighExpectancy
Expectancy
(Worker
(Workerknows
knowsthat
that
ififthey
theytry,
try,they
theycan
can
perform)
perform)
High
High
Instrumentality
Instrumentality
(Worker
(Workerperceives
perceivesthat
that
high
performance
high performance
leads
leadstotooutcomes)
outcomes)
High
High
Motivation
Motivation
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High
HighValence
Valence
(Worker
(Workerdesires
desiresthe
the
outcomes
outcomesresulting
resulting
from
fromhigh
high
performance)
performance)
MOTIVATION
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Motivation Equation
Figure 12.1
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Inputs
Inputsfrom
from
Organizational
Organizational
members
members
Performance
Performance
Outcomes
Outcomes
received
receivedby
by
members
members
Time
Time
Effort
Effort
Education
Education
Experience
Experience
Skills
Skills
Knowledge
Knowledge
Work
WorkBehav.
Behav.
Contribute
Contributeto
to
organization
organization
efficiency,
efficiency,
effectiveness
effectiveness
and
and
attain
attaingoals
goals
Pay
Pay
Job
JobSecurity
Security
Benefits
Benefits
Vacation
Vacation
Autonomy
Autonomy
Responsibility
Responsibility
Equity Theory
Relationships
PERCEIVED RATIO COMPARISON* EMPLOYEES ASSESSMENT
Outcomes A
Inputs A
<
Outcomes A
Inputs A
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Inputs B
Inequity (under-rewarded)
Outcomes B
Outcomes A
Inputs A
Outcomes B
Inputs B
Equity
Outcomes B
>
Inputs B
Inequity (over-rewarded)
Inequity
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Equity Theory
Equity
Equity Theory
Theory
Inputs
Inputs
Outcomes
Outcomes
Referents
Referents
Perceived
Perceived Inequities
Inequities May
May Lead
Lead To:
To:
Distort
Distort
Change
Change
Others
Others
Change
Change
Self
Self
New
New
Referent
Referent
Quit
Quit
McClellands
Needs Theory
Affiliation
Achievement
Power
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