Professional Documents
Culture Documents
CHATHAM, NY
F OOD SERV ICE A SSESSMENT
C A R S O N E L D E R , TA B I T H A V O O R I S , & L I V I J A W E L L S
HISTORY OF ODB
Founded in 2012
Location :
116 Hudson Ave Chatham, New York
https://www.facebook.com/OurDailyB
readChatham
/
2 Locations
Both in Chatham, NY
Other facility smaller, gluten free
Less seating
No wait staf
Business Hours
8:00 am 5:00 pm
BASIC INFO
No Reservations
Accepts credit
cards
Free Wi-Fi
Wheelchair access
Lot Parking
Bike parking
No Delivery
Takeout available
Casual attire
Casual ambience
Outdoor Seating
Pet Friendly
Alcohol
Beer & Wine
CLIENTELE
Daily Average
180 people served daily breakfast-lunch
Diverse clientele
Ages 21-seniors
Family oriented
Local residents
weekenders
LAYOUT OF FACILITY
Retail Space
Recently renovated
Modern
Recess lighting
High ceilings
Hardwood Floor
PICTURES OF FACILITY
DELI CASE
AREAS OF FACILITY
Dishwash Area
High temperature
dishwasher
Sanitizing at 180oF
Main Area
Sandwich/Salad
Counter refrigerator
Steam table
Meat slicer
Outdoor
2 smokers
Hot Line
Griddle
2 Ovens (traditional)
2 Fryers
Kitchen
Prep kitchen
Ice cream
Under counter
refrigerator
Prep stove
Char broiler
PERSONNEL
Brian D. Kaywork
General Manager
CIA graduate 2002
Executive Chef in
various places
Madelins Table
Rhine Clif Hotel
Zvi Cohen
Owner
Employee Meetings
Periodic staf meetings held
by manager
Meet weekly with owners
Absentee Control
Warning/meeting with
manager
Suspension, then termination
Orientation
Interview, reevaluate in 30
days
Training 4-5 days
Usually trained by
experienced employee
THE MENU
FISCAL POLICIES
No department budget
Manager has a good sense of cash flow
Small business money is tight
Budget Changes
Nightly report (last years sales compared to current)
Food Cost
Reporting system
Documentation
Overtime
Overtime is paid
No overtime control program
PURCHASING
Brian (Manager)
Orders food
Talks to vendors regarding
problems
Decides what equipment is
used
Guidelines for
purchasing
No forms
Guidelines including local
economies, &
environmental
sustainability
Centralized
purchasing
Purchasing by manager
Purchasing issues
Purchasing is not as
smooth as it should be
due to multiple
locations
RECEIVING/STORAGE
Who Receives?
Designated Employee
Receiving Areas
Back door, not secure
Within 25 ft of
prep/storage area
Delivery issues
Manager notified
Vendor gives
credit/replacement
Who Stores?
Designated Employee
Storage Areas
Spacious, easy access
Dry storage lacks
organization
Control
Cameras/oversight
eliminates pilferage
Temperatures taken daily
Storage areas easily
cleaned and ventilated
FOOD PRODUCTION
Bread
after 1 day, bread is discounted by 50%
Deli
Added to soups/specials
Turkey bits added to make turkey chili
Minimize waste
STRENGTHS/WEAKNESSES
Weaknesses
Dishwashing station
Strengths
Local produce
Improved quality
Loyal customers
Small town location
Word travels fast!
Weather dependent
Slower during winter
No HACCP Plan
Limited parking
space
Shared space with
another retaurant
CUSTOMER REVIEWS
Best place to eat in Chatham. The five stars is for the falafel alone,
which I'd say is the best in the Hudson Valley. Great menu selection
otherwise, awesome beers available, and a ton of great bread baked
fresh for you to take home. -Vince P.
Awesome bakery. Incredible breakfast. Lunch is amazing. If you
can't get down to Chatham, find them at a local farmer's market, get
the jalapeo cheddar scone. Your welcome! Benjamin W.
Go here for: Honest, local country cooking + baked goods that
make New York foodies feel superior. Robert J.
THANK YOU!