Professional Documents
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Information System
Syllabus Overview
UNIT 1
Foundation of Information Systems: Introduction
to information system in business, fundamentals
of information systems,
Solving business problems with information
systems,
Types
of
information
systems,
Effectiveness
and
efficiency
criteria
in
information system.
Goal: This course provides a broad introductory understanding of
information systems, seen within organizational and societal
contexts. The aim is to provide students with an appropriate
balance of technical and organizational perspectives to serve as
the basis for further study in the field.
Objectives
Role of information systems in business environment
to achieve competitive advantage
Fundamental Knowledge of information systems
architecture and IT infrastructure
State-of-the-art technologies that will contribute
towards future development of IT systems and
applications
Issues contributing to security, integrity, ethics,
successful
planning,
implementation
and
management of IT systems
Reference Book: OBrien J. A. and Marakas G. M., Introduction to
Information Systems, 2nd Edition, McGraw-Hill Irwin, 2008
UNIT 2
An overview of Management Information
Systems:
Definition
of
a
management
information system, MIS versus Data processing,
MIS & Decision Support Systems, MIS &
Information Resources Management, End user
computing, Concept of an MIS, Structure of a
Management information system.
Goal: This course provides a broad introductory understanding of
information systems, seen within organizational and societal
contexts. The aim is to provide students with an appropriate
balance of technical and organizational perspectives to serve as
the basis for further study in the field.
UNIT 3
Concepts of planning & control: Concept of
organizational planning, The Planning Process,
Computational
support
for
planning,
Characteristics of control process, The nature of
control in an organization.
Objectives
Understand what managerial planning is and
why it is important.
Identify and analyze the various types of plans
and show how they relate to one another.
Outline and discuss the logical steps in planning
and see how these steps are essentially a
rational approach to setting objectives and
selecting the means of reaching them.
Explain the nature of objectives.
Describe how verifiable objectives can be set for
different situations.
UNIT 4
Business applications of information technology:
Internet & electronic commerce, Intranet,
Extranet & Enterprise Solutions,
Information System for Business Operations,
Information System for Managerial Decision
Support, Information System for Strategic
Advantage.
Goal: This course provides a broad introductory understanding of
information systems, seen within organizational and societal
contexts. The aim is to provide students with an appropriate
balance of technical and organizational perspectives to serve as
the basis for further study in the field.
Objectives
To review the understanding about Business
Strategy and its components
To understand the role of Information Systems
in Strategy Formulation and Implementation
To learn how to use Information Systems for
gaining competitive advantage
UNIT 5
Managing Information Technology: Enterprise &
global
management,
Security
&
Ethical
challenges, Planning & Implementing changes.
Advanced Concepts in Information Systems:
Enterprise Resource Planning, Supply Chain
Management,
Customer
Relationship
Management, and Procurement Management.
Goal: This course provides a broad introductory understanding of
information systems, seen within organizational and societal
contexts. The aim is to provide students with an appropriate
balance of technical and organizational perspectives to serve as
the basis for further study in the field.
Objectives
Identify and give examples to illustrate the following
aspects of customer-relationship management,
enterprise resource management, and supply chain
management systems:
a. Business processes supported.
b. Customer and business value provided.
c. Potential challenges and trends.
UNIT 1
FOUNDATION OF
INFORMATION SYSTEM
Time Dimension
Content Dimension
Form Dimension
What is a System?
A system is
A set of interrelated components
Working together as planned.
To achieve a common set of objectives
By accepting inputs and producing outputs
An organized transformation process
Animation Link: ..\Videos\Systems approach in IS.mov
Information System
An information system has a set of interrelated
components that collect (or retrieve), process,
store, and distribute information to support
decision
making
and
control
in
an
organization.
An information system (IS) can be any
organized combination of people, hardware,
software, communications networks, and data
resources that collect, transforms, and
disseminate information in an organization.
Information System
https://www.scribd.com/doc/396076/Foundations-of-InformationSystems-in-Business
https://www.scribd.com/doc/396076/Foundations-of-InformationSystems-in-Business
Information system
Interrelated components working together to collect,
process, store and disseminate information to support
decision making ,coordination ,control, analyze and
visualization in an organization
Animation Link: ..\Videos\MIS.mp4
Business process
The unique ways in which organizations coordinate
and organize their work activities, information and
knowledge to produce a product or service.
https://www.scribd.com/doc/396076/Foundations-of-InformationSystems-in-Business
Traditional IS solution to
Business
Assignmen
t 1:
1. The Indian Railways recently introduced the Web-based
Passenger Reservation System (PRS) and introduced
online payment through credit and debit cards. Explain
how this information system helped Indian Railways in
becoming more efficient not just from the customers
point-of-view but also from the Railways managements
perspective.
2. Difference between Competitive Advantage & Strategic
Advantage.
3. Difference between Information System and Information
Technology.
4. Explain the Effectiveness and efficiency criteria in
information system.
IS Vs IT
Payroll
System
INFORMATION
TECHNOLOGY
Invento
ry
System
Hardware
Software
Databases
Networks
Other related
components
INFORMATION
SYSTEMS
Marketin
g
System
Custom
er
Service
System
http://www.chris-kimble.com/Courses/World_Med_MBA/Types-ofInformation-System.html
http://staff.uob.edu.bh/files/781231507_files
/ch5p2.pdf
Management Support
System
Other categories
of IS
SUMMARY
1.
Business today
objectives:
use
Information
Systems
to
1. Operational excellence
Decision making
2. New product, Services & Business models
advantage
3. Customer / Supplier intimacy
survival
achieve
six
major
4. Improved
5. Competitive
6. Day-to-day
a solution to a
Important
Questions
1.
2.
3.
4.
5.
6.
What
is
information
system?
Explain
importance of information system in business.
Define fundamentals of information system?
Explain information system resources.
How information system is useful in solving
business
problems
and
what
are
the
components of IS?
Describe various types of information system.
What do you mean by system? Explain the
difference between Data and information.
Define Management Support System and
Decision Support System.
UNIT 2
An overview of
Management Information
Systems
Survey on MIS
MIS
MIS
The MIS is defined as a system which provides
information support for decision making in the
organization.
MIS is a system for collecting, processing,
storing, disseminating and utilizing data in the
form of information needed to carry out the
functions of management
The management information system is defined
as an integrated system of man and machine for
providing the information to support the
operations, the management & decision making
function in the organization.
Structure of MIS
Structure of MIS
Structure of MIS is a difficult concept to
understand because there is no standard or
universally accepted framework for describing
management information system. For example , A
car may be perceived in a number of different
way; by describe the physical characteristics, i.e.
its shapes, color, seating capacity, door etc. MIS
structure be described by following a variety of
different approaches:
1. Physical components,
2. Information system processing functions,
3. Decision support
4. Levels of management activities
5. Organizational functions
Decision Making
A step in problem solving
Intelligence gathering
Definition of problem
Data gathered on scope
Constraints identified
Design phase
Alternatives identified and
assessed
Choice
Selection of an alternative
Strategic Management
The People
Decisions
Board of Directors
Develop Overall Goals
Chief Executive
Long-term Planning
Officer
Determine Direction
President
Political
Economic
Competitive
Tactical Management
People
Business Unit
Managers
Vice-President to
Middle-Manager
Decisions
short-medium range
planning
schedules
budgets
policies
procedures
resource allocation
Operational Management
People
Middle-Managers to
Supervisors
Self-directed teams
Decisions
short-range planning
production schedules
day-to-day decisions
use of resources
enforce polices
follow procedures
Decision Structure
Structured situations where the procedures to follow
when a decision is needed can be specified in advance
Unstructured decision situations where it is not
possible to specify in advance most of the decision
procedures to follow
Semi structured - decision procedures that can be
pre-specified, but not enough to lead to a definite
recommended decision
Example
What if we cut advertising by 10%
what would happen to sales?
Lets cut advertising by 1%
repeatedly so we can see its
relationship to sales
Lets try increasing advertising until
sales reach $1 million
Goalseeking
analysis
Optimizatio What level of advertising maximizes
n analysis
our overall profit?
DSS Components
http://dsssystem.blogspot.in/2010/01/components-of-decisionsupport-systems.html
Decision Support
Systems
involves
the
Data Acquisition
Data are facts expressed with the help of symbols.
Such as alphabets, digits, graphs, diagrams or in
any other form. Whatever may be the source of
data, it may be initially recorded & later verified
for accuracy & authenticity. This activity is known
as data capture.
http://www.slideshare.net/achmati
m/w-5-irm
Benefits of IRM
Focus on IS Activities
End user development should focus on the
fundamental activities of an information
system
Input
Processing
Output
Storage
Control
Important
Questions
1. How can information technology support a
companys business processes and decision
making, and give it a competitive advantage?
2. How does the use of the Internet, intranets,
and extranets by an e-business enterprise
support their e-commerce activities?
3. Why do big companies still fail in their use of
information technology? What should they be
doing differently?
4. How can a manager demonstrate that he or
she is a responsible end user of information
systems?
Important
Questions
SDLC
SDLC Definition
System Investigation
Determine if a new system is needed
Three primary tasks:
1. Define the problem
By observation and interview, determine
what information is needed by whom,
when, where and why
2. Suggest alternative solutions
3. Prepare a short report
System
Investigation
The current system
1. how staff / customers interact with the current
system i.e. how tasks are carried out
2. how other systems interact with the current
system
3. what is good about the current system
4. what causes problems with the current system
5. which parts of the system are critical to the
business
The proposed new system
6. what the new system is expected to be able to
do
7. how the new system is expected to do this
8. what people want from the new system
9. which working methods from the old system
Feasibility Study
Feasibility Study
Feasibility Studies typically involves cost/benefit
analysis.
If the cost and benefits can be quantified, they are
called tangible; if not they are called intangible.
Tangible benefits are favorable results, and easy
to estimate
Intangible benefits are harder to estimate, and
difficult to quantify.
Feasibility Study
System analysis
It is an in depth study of end user information
needs that produces functional requirements
that are used as the basis for the design of a
new information system.
The system analysis traditionally involves a
detailed study of :
The information needs of the organization
and end users like yourself.
The activities, resources, and products of any
present information system.
The information system capabilities required
to meet our information needs, and those of
other end users.
System Design
System analysis describes what a system should do to
meet the information needs of user.
System design specifies how the system will
accomplish this objective.
System design consists of design activities that
produce system specifications satisfying the functional
requirements developed in the system analysis stage.
System Design
System Investigation
In this stage physical system specifications are converted
into a working and reliable solution. This is where the
system is developed. It is followed by testing and then
implementation.
Implementation Phases:
Coding: Includes implementation of the design specified
in the design document into executable programming
language code. The output of the coding phase is the
source code for the software that acts as input to the
testing and maintenance phase.
Integration and Testing: Includes detection of errors in
the software. The testing process starts with a test plan
that recognizes test-related activities, such as test case
generation, testing criteria, and resource allocation for
testing. The code is tested and mapped against the
design document created in the design phase. The
output of the testing phase is a test report containing
errors that occurred while testing the application.
System Implementation
Key Deliverables:
Fully Installed system
Fully trained users
User and Operational
Documentation
System Maintenance
Maintenance is necessary to eliminate errors in
the system during its working life and to tune the
system to any variations in its working
environments.
It must meet the scope of any future
enhancement, future functionality and any other
added functional features to cope up with the
latest future needs.
It has been seen that there are always some
errors found in the systems that must be noted
and corrected.
It also means the review of the system from time
to time
The review of the system is done for:
knowing the full capabilities of the system
Preliminary
Investigation
System
Analysis
System
Design
Problem
Specifications
Design Specifications
System
Development
Begin building
new system
Abort Project
Goto next phase
Goto Previous phase
Coded and
Tested System
System
Implementation
System converted
Users trained
System
Maintenance
Operational System
Documentation completed
Assignment-2
1. Write a short note on
Cloud Computing
Green Computing
Black box vs. White box testing
2. Difference between the following:
Functional
requirements
and
system
specifications
Verification and Validation
3. Suppose you have implemented a newlydeveloped salary information system in your
organization. Identify its activities and categorize
it in suitable category of MIS
Verification
Validation