UNIVERSIDAD NACIONAL DEL CENTRO DEL

FACULTAD DE INGENIERA DE SISTEMAS

TESIS
APLICACIN DE LA CIBERNTICA
ORGANIZACIONAL EN EL NIVEL DE
SATISFACCIN DE USUARIOS EN
EL HOSPITAL IV ESSALUD -
HUANCAYO
Presentada por:
B/Ing Agueda Valencia Ugarte
2017
 CAPTULO I
GENERALIDADES
 PLANTEAMIENTO DEL PROBLEMA

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 PLANTEAMIENTO DEL PROBLEMA

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Aaaa aaaaaaaaaaaa aaaaaaaaa aAaaaaaaaa aaaaaaaaaaaad dddaaa

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 FORMULACIN DEL PROBLEMA
PROBLEMA GENERAL:
Aasssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssssssssss
PROBLEMAS ESPECFICOS:
Aasssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssssssssssss
Aasssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
sssssssssssssssssssssssssssssssssssssssss

OBJETIVOS
OBJETIVO GENERAL:
Aasssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssssssssss
OBJETIVOS ESPECFICOS:
Aasssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssssssssssss
Aasssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
sssssssssssssssssssssssssssssssssssssssss
 JUSTIFICACIN
PRCTICA
Aasssssssssssssssssssssssssssssssssssssssssssss
sssssssssssssssssssssssssssss
TERICA
Aasssssssssssssssssssssssssssssssssssss
sssssssssssssssssssssssss
METODOLGICA
Aassssssssssssssssssssssssssssssssssss
sssssssssssssssssssssssssssssssssssss

HIPTESIS
HIPTESIS GENERAL:
Aasssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssssssssss
HIPTESIS ESPECFICAS:
Aasssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssssssssssss
Aasssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
sssssssssssssssssssssssssssssssssssssssss
 METODOLOGA DE LA INVESTIGACIN
TIPO DE INVESTIGACIN
Aasssssssssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssssssss
NIVEL DE INVESTIGACIN
Aasssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssss
MTODO DE INVESTIGACIN
Aasssssssssssssssssssssssssssssssssssssssssss
sssssssssssssssssssssssssssssssssssssssssss
sssssssssssssssssssssssss

POBLACIN Y MUESTRA (opcion

POBLACIN
Aasssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssssssssss
MUESTRA
Aasssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssssssssss
 CAPTULO II
MARCO DE REFERENCIA
 ANTECEDENTES
ANTECEDENTE N1: Apellidos y Nombres (Ao). Ttulo de la Investigacin.
Naturaleza de la investigacin. Universidad. Pas.

ANTECEDENTE N2: Apellidos y Nombres (Ao). Ttulo de la Investigacin.

Naturaleza de la investigacin. Universidad. Pas.

ANTECEDENTE N3: Apellidos y Nombres (Ao). Ttulo de la Investigacin.

Naturaleza de la investigacin. Universidad. Pas.

ANTECEDENTE N4: Apellidos y Nombres (Ao). Ttulo de la Investigacin.

Naturaleza de la investigacin. Universidad. Pas.

ANTECEDENTE N5: Apellidos y Nombres (Ao). Ttulo de la Investigacin.

Naturaleza de la investigacin. Universidad. Pas.
MARCO TERICO
FUNDAMENTOS Y ORGENES
Aassssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssss
ssssssssss
PRINCIPIOS
Aassssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssss
ssssssssss

APLICACIONES
Aassssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssss
ssssssssss
 MARCO TERICO
ESTRUCTURA METODOLGICA
Aassssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssss
ssssssss
COMPONENTES
Aassssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssss
ssssssssss

VARIACIONES
Aassssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssss
ssssssssss
 MODELO APLICATIVO

PASO 1 PASO 2 PASO 3

SSSSSSSSSSSSSSSS
SSSSSSSSSSSSS
SSSSSSSSSSSSSS
 CAPTULO III
INTERVENCIN
METODOLGICA
PASO 1
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Aassssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssss
ssssssss
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Aassssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssss
ssssssssss

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Aassssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssss
ssssssssss
PASO 2
XXXXXXXXXXXXXXX
Aassssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssss
ssssssss
XXXXXXXXXXXXXXXXX
Aassssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssss
ssssssssss

XXXXXXXXXXXXXXX
Aassssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssss
ssssssssss
PASO n
XXXXXXXXXXXXXXX
Aassssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssssss
ssssssss
XXXXXXXXXXXXXXXXX
Aassssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssss
ssssssssss

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Aassssssssssssssssssssssssssssssss
ssssssssssssssssssssssssssssssss
ssssssssss
 CAPTULO IV
DISCUSIN DE
RESULTADOS
VALIDACIN DE HIPTESIS
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VALIDACIN DE HIPTESIS

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 CONCLUSIONES
1. Aaaa aaaaaaaaaaaa aaaaaaaaa aAaaaaaaaa
aaaaaaaaaaaaaaaaa aaaaaaaaaaaaaa aaaaaaaaaaaaaa
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2. Aaaaaaaaa aaaaaaaaaaaaaaa Aaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaa aaaaaaaaaaaaaaa aaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaa
3. Mmmaaaaaaaaaa aaaaaaaaaaa aaaaaaaaaa aaaaaaaaa
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4. aaaaaaaaaaaaaaa Aaaaaaaaaaaaaaaaaaaaa aaaaaahhhhhh
 RECOMENDACIONES
1. Aaaa aaaaaaaaaaaa aaaaaaaaa aAaaaaaaaa
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2. Aaaaaaaaa aaaaaaaaaaaaaaa Aaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaa aaaaaaaaaaaaaaa aaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaa
3. Mmmaaaaaaaaaa aaaaaaaaaaa aaaaaaaaaa aaaaaaaaa
aaaaaaaaaa
4. aaaaaaaaaaaaaaa Aaaaaaaaaaaaaaaaaaaaa aaaaaahhhhhh