Professional Documents
Culture Documents
Management
and Appraisal
Chapter 7
Basic Concepts in Performance
Management
Performance appraisal means evaluating an
employees current and/or past performance
relative to performance standards
Performance Management is the entire,
integrated process of continuously identifying,
measuring and developing performance and
aligning performance with strategic goals
Defining the Employees Goals and Work
Efforts
Employee performance standards should make
sense in terms of the companys broader goals
Managers should appraise employees based on
achieving the specific goals he or she expects to
be measured
Problems arise when measurable goals are not
set due to the complexity of the task
Why Appraise
Performance/Importance?
Appraisals provide important input used by
supervisors to make promotion and salary raise
decisions
The appraisal lets the boss and subordinate
develop a plan for correcting deficiencies and
reinforce what the subordinate does right
Appraisals serve as a useful career-planning
tool providing opportunity to review the
employees plans
Appraisal Forms in Practice
Performance
Execution
Performance Management Process
Performance
Performance
Renewal and
Assessment
Reconstructing Performance
Review
Prerequisites
Strategic planning
Purpose or reason for
organizations existence
Where organization is going
Organizational goals
Strategies for attaining goals
Mission and Goals
Specific objectives
Performance standards
Key Accountabilities
Statements of outcomes
Important
Measurable
Performance Standards
Yardstick to evaluate how well
employees have achieved each
objective
Information on acceptable and
unacceptable performance, such as
quality
quantity
cost
time
Performance Planning:
Behaviors
Manager assessment
Self-assessment
Other sources (e.g., peers,
customers, etc.)
Multiple Assessments Are
Necessary
Ongoing process
Each component is important
If one is implemented poorly, whole
system suffers
Links between components must be
clear
Quick Review
Prerequisites
Performance Planning
Performance Execution
Performance Assessment
Performance Review
Performance Renewal and
Recontracting