Powering Service Operations

March 2016

ONFIDENTIAL: This document contains proprietary company info which may not be disclosed to any third party without the express written permission of Mobide
Manufacturing versus Services

According to Manufacturing Operations Management Service Operations Management

ISA-95

Enterprise application
Level 4
Enterprise IT
ERP EAM EH&S FSM Project Management BPM

Operational Excellence
Level 3
Optimization & Mobideo
Management SCADA MES Control room
Optimizer

Level 2 Operations Management

Monitoring,
Control & Mobideo Portal
Programmable Distributed Motion
Automation
Logic Controllers Control Systems Controllers

Field Level Execution

Level 1
Sensors Mobideo
Industrial Sensors Mobile

Level 0
Primary
Equipment

Mobideo is a holistic solution optimizing the entire lifecycle of service operations

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The Mobideo Impact
Mobideo creates a continuous cycle of Field Operations
optimization
Mobide
1. Field Execution
o
Mobile Guided step-by-step execution
=> Quality, Safety, Compliance
& Productivity

Mobid
2. Management
eo
Portal
Track, manage & optimize field
operations
in real time => Agility

3. Operational
Excellence
Ongoing Process Improvement

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The Mobideo Platform
Process
Enterprise Machine sensors
Documents & Forms
applications

ERP
PD
F
XL
Contextually
EAM
Scheduli
ng
S
DOC aggregate all data
resources
Tailored view by
function, role,
language and
skill-set
Accelerated
Adoption

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Field Service Execution

Bottom Line
Results:
Increase productivity
Increase accountability
Enhance workforce
competency
Ensure compliance
with protocols
Drive adoption of
best practices
Reduce human
errors
Increase safety

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Work Management

Real-time monitoring of field-

execution
Bottom Line Results:
Control and communications
directly back to field
Enhance decision making
organization Respond to events faster
Decision support system Manage by exceptions
Event driven reporting and
Deploy corrective actions faster
predictive analytics Optimize resource allocation
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 3. Operational Excellence

Continuous improvement
Plan
through iterative learning and
feedback loops
Improve Execute Business process re-
engineering and
standardization
Global/regional roll-out and
know-how transfer
Analyze Measure
Six-Sigma / Lean Manufacturing
methodology implementation

Bottom Line Results:

Capture and share best practices
Improve processes
Identify bottle necks
Reduce cycle times
Increase productivity 7
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3. Data Convergence
Converge all Field Execution data to a single
mobile application

Single-point-of-entry to field operations personnel all the relevant

data on a single mobile device
Mobile application built from companys original documents & forms
Dynamic fields generated from ERP, EAM, and other systems
Machine sensors automatically load usage data and KPIs

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Shutdowns, Turnarounds &
Outages

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Field Service ExecutionCommand & Control

Real-time monitoring of field-

Contextually aggregate all data
execution
resources into a single point-of-entry
Control and communications
Provide workers with all information
directly back to field
they need at the right time and
organization
location
Decision support system
Tailored view by function, role,
language and skill-set Event driven reporting and
predictive analytics
Mobile, online, offline)

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 Mobideo Technologies, LTD. Confidential. All rights reserved. 11
 Mobideo Big Data Process Flow
Organizations unique
know-how &
Information
Enterprise Field Service Execution
applications

ERP Live Updates

EAM
Scheduli
ng Mobideo
Mobile
Nano-level tagging:
Activities
Machine sensors
Mobideo Time stamps
Mobid
eo XML Location stamps
Studio

Process
Documents & Forms
PD
F
Management Portal
XL
S
DO Process Reengineering Dashboards Mobid
C
eo
Reports
Portal
Analytics

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Select
task
 Create issue report
(Growth, Delay or
recommendation)

Mandatory Step
Task completion and signature
 Selected
task
Completed
 Data Analysis

ONFIDENTIAL: This document contains proprietary company info which may not be disclosed to any third party without the express written permission of Mobide
Activities by Day

Week 1 Week 2 Week 3

9/20 -9/26 9/27-10/3 10/3-10/10

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Activities by Hour

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 Procedures Count
Procedure name Count
GO 93
CR-Closure Report 75
EC-Eddy Current 59
VI-Vessel Internal 52
RR-Review Report 42

PA-Post Assessment 40
CF-Closure Form 39
MI-Mechanical
Integrity File 38
TV-Tank Vent 35
AS-Assessment 32
HT-Hydro Test 32
UT-Ultrasonic 27
PT-Dye Check 13
PE-Piping External
Inspection 8
CR-Closure Report 7
NS-Non Specific 2
RT-XRAY 1
Delay 65
Growth 19

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Burn Rate By Task
Tank Vent tasks

Eddy Current tasks

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 Waste Time Report

200 From "GO" Completed to Eddy Current task start time lag (Hrs)
175

150

100

Hours
60

50
47
17

Equipment name

Actual duration Avarage duration Avarage duration w/o extreems

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Delays By Reason

Delay Tasks - Delay Types

OPERATIONS - AREA ACCESS; 4; 6%

OPERATIONS - EQUIPMENT - CLEANING; 13; 19%

Not Defined; 29; 43%

OPERATIONS - EQUIPMENT AVAILABILITY; 8; 12%

OPERATIONS - PERMITS; 4; 6%
OPERATIONS - SAFETY - PROCESS REALEASE / LEAKS; 1; 1%
UTILITIES - SCAFFOLD; 1;RELIABILITY
1% - MANPOWER; 2; 3%
UTILITIES - CLEANING; 4; 6% RELIABILITY - WORK SCOPE; 1; 1% RELIABILITY - TOOL AVAILABILITY; 1; 1%

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Contact

Paul Muir | President

paul.muir@mobideo.com
Cell: 832 690 8884

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